PerformanceChipsUSA Reviews 

115
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

PerformanceChipsUSA are thieves. I bought the chip for my daughter and my old car as a gift and needed to return it, it was never installed. They ghosted me. One of two emails did not work even though... See more

Rated 2 out of 5 stars

I ordered the chip, they notified USPS of intension to ship but never did, i wrote to them, no answer. Luckily I always use Paypal for these type payments. I contacted Paypal, who then contacted the c... See more

Rated 1 out of 5 stars

Product received but does NOT work. Company appears to have a bogus phone number and you cannot leave a message. Tried their website automated "Support Ticket", but no reply. Let's see if they hono... See more

Rated 1 out of 5 stars

I ordered a chip for my Nissan Frontier tonight. I accidently duplicated the order. I attempted to contact them via the email address provide. The email did not go through due to being unknown or... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Performance Chips for your vehicle! Gain Horsepower, Torque, and Increase MPG. Proudly made in the USA! Shop now for the best price on Performance Chips!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

115 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(115)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was grateful for their selection of Performance parts

I was grateful for their selection of Performance parts and the prices were decent. My only negative comment would be, I paid for 2-3 day shipping and It took 5 days so I was disappointed with the time it took to receive the part (COVID-19 and shipping might of been the reason). Overall I am satisfied with my order and would recommend them to a friend.

4 May 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The Vortec chip that I ordered was delivered before the projected date. I had a question about the installation after operating hour so I had to email, to my surprise I , One of the tech’s had emailed me back with the answer within minutes. I was impressed. I would recommend this company to anyone. Also, the Vortec chip performs well.

2 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent delivery speed

Excellent delivery speed. Looking up online how to install was very simple. I did ask for the diagram and have not received it yet but I wish you would have sent it in the mail with the product. I feel it’s something to consider because I can’t install without it.

1 May 2020
Unprompted review
Rated 1 out of 5 stars

Very very poor customer service

I got the product but once it came time to install the part I followed instructions to contact customer service if there were any issues and I sent 2 emails requesting assistance and I have still not received any support what so ever.i considered just returning the product but I bought it for a reason .

24 April 2020
Unprompted review
Rated 1 out of 5 stars

I have asked twice for so help with…not happy.

I have asked twice for so help with installing this in my 09 Scion xD. Haven’t received any. I thought I would get better directions and something a little more vehicle specific in the way of instructions. I would love to say it was a great buy. But I can’t install and it’s been sitting there for over a week now. Not happy

4 April 2020
Unprompted review
Rated 1 out of 5 stars

I purchased a chip for my 2019 Titan

I purchased a chip for my 2019 Titan. They are dishonest about install on their site. There is no support from this company, at all. The direct you their site for everything and never do anything. the BBB and everyone needs to know this, #SCAM.

20 March 2020
Rated 2 out of 5 stars

I couldn't get the chip installed I…

I couldn't get the chip installed I asked for a diagram for my 2005 Saab 9-3 they gave me a different year and a completely different engine layout tried figuring it out myself can do it either asked again for an engine layout still didn't get the right one ended up kind of buying the chip for nothing seems like a really good business and probably a good performance chip but couldn't get any information how to do it and didn't want to ruin my car ended up not getting to install the chip at all

19 March 2020
Unprompted review

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