Perfectjeans.comReviews 

1,452
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 106 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional fit and comfort of the products. Customers appreciate the consistent fit across various styles, even for those with specific body types, and praise the soft, durable fabric that maintains its shape and color after washing. Many also commend the wide range of styles, colors, and size combinations, making it easy to find the perfect item, and frequently mention the fast delivery and excellent packaging. However, some customers experienced issues with delivery delays, with orders not arriving or taking an unusually long time to ship, and a few noted that the sizing could be inconsistent or slightly off. Additionally, a small number of people reported concerns about the durability of the fabric, mentioning premature wear between the legs after only a few washes.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the perfect fit, comfort, and... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the excellent fit, comfort, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast delivery times and... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction with the ease of ordering... See more

Return policy

Customers consistently note ambiguous experiences with return policies, with many finding the process quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a pear-shaped woman, finding jeans is usually a nightmare. Because of my low waist-to-hip ratio, I’ve spent years dealing with the 'waist gap'—if the jeans fit my hips and thighs, the waist is al... See more

Company replied

Rated 5 out of 5 stars

I’ve been shopping at Perfect Jeans for several years and have bought many different styles and colors – always super happy! The fit is fantastic and keeps its shape all day. The fabric is du... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Perfect Jeans - I had trouble free ordering and a prompt delivery service. My jeans arrived and they fitted perfectly, comfortable and true to size and colour. I love... See more

Company replied

Rated 5 out of 5 stars

My order of 2 pairs of Perfect Jeans arrived today so, to start with, 100% for packaging and dispatch. Words fail me (which is quite unusual for me) to describe how good the jeans felt the moment I... See more

Company replied


Company details

  1. Jeans Shop
  2. Clothing Store
  3. Plus Size Clothing Store
  4. Women's Clothing Store
  5. Work Clothes Store
  6. Youth Clothing Store

Written by the company

PerfectJeans.com is a Danish company founded by two innovative entrepreneurs from Odense in Denmark, who together have more than 18 years of experience with clothes and textiles. Their mission was to create the best jeans ever for women. They spent 13 months developing the first version of the jeans. Since then, over 200.000 perfect jeans has been sold.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(1,452)

306 reviews in the last 12 months

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Rated 5 out of 5 stars

I´ve been searching for the perfect…

I´ve been searching for the perfect everyday pants that are comfortable yet elegant, not being suit pants or denim jeans, Perfect Jeans did the job well, I´m both tall and farm from slim fit and they did fit perfectly, I really love the sleek design and stretch, I will buy a couple f more pairs for sure!

11 January 2025
Unprompted review
Rated 1 out of 5 stars

US customers should know about sizing and return policy

No return labels are available for US purchases, which is not stated on the website or FAQ regarding returns. If you need to return, you will need to pay full price for international shipping back, and the package must be received by PJ within 14 days of receipt - difficult to accomplish without some kind of express delivery service. I know this because the initial delivery of my order was delayed for a couple of weeks because it was sitting in customs. Also, please know that the size chart, I have been told by a customer service rep, lists measurements at full stretch, which is much less than the unstretched measurement. I was unable to get the jeans I ordered up far enough to zip them.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

A great pair of jeans

A great pair of jeans! Many colors and different fits to choose from. I accidentally ordered the wrong size, custom service was fast to help and it was easy so I could order the correct size. Fairly fast shipping as well.

19 December 2024
Unprompted review
Rated 2 out of 5 stars

The Perfect Jean is not close to…

The Perfect Jean is not close to perfect. They only offer even lengths first of all and secondly, you can't return them after washing them where they shrink just enough to no longer be a "Perfect Fit" They end up short. The odd thing was that the pair I ordered were the exact waist and inseam measurements I wear with my Levi's, 33 waist and a 30 length, but the length on the "Perfect Jeans" was much longer (about 1 ½ inches longer) than the Levi's when I tried them. I looked for a 29 length which they didn't offer so I exchanged them for a 28. I could have just gotten the pair I originally ordered hemmed but I couldn’t justify spending another $20+ if these were advertised as a perfect fit. The jeans were passable to wear, they could have been a bit longer and had a slight break where the pant leg meets the footwear but I thought I could make it work. Then I thought that they would shrink after washing. So I checked the website and they said they don't shrink, just stretch back to their original size. So, after reading that I washed them, now they are too short and I have a pair of $80 jeans I can't wear.

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Perfect jeans absolutely live up to…

Perfect jeans absolutely live up to their name! I had been searching for the "perfect jeans" for a long time before I came upon this website. I now own 6 pairs and absolutely love them! The two measurements are easy to take and result in a perfect fit. They feel like a second skin!
And I love the wee note that Emil and Signe enclose with the jeans. A personal touch that is very much appreciated. Highly recommend this company!

6 December 2024
Unprompted review
Rated 5 out of 5 stars

The search is over

I have short, fat legs! I’ve spent years trying to a pair of jeans which, in my opinion look good on me. Finally found them - Perfect Jeans are perfect for me. Lots of stretch, very comfortable to wear and loads of colours and styles to chose from. Arrived quickly too - I’ll be going back for more x

4 December 2024
Unprompted review
Rated 4 out of 5 stars

Great fit

I have bought three pairs, and I appreciate that they come in "flexible" sizes so that they fit us who don't have model bodies. The black jeans lost colour when laundered, so that deducts a bit from the rating. The blue ones however kept the original colour through many laundries.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfect fit

Just got my 'Perfect Jeans' and the fitted nicely are soft and comfortable. Looking forward to use them a lot in the future!

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Jeans - Perfect Service

I love the quality of these jeans. The material is soft but durable and they fit perfectly. I love that they come in different length - being 5'11" I often struggle finding jeans in the right length. I have not ever needed to return an item, but the delivery and any interaction when ordering were very slick. No issues - I already have 6 pairs in different styles and colors and will go back for more.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Read the fine print

Ordered (2) pair of jeans, ordered a size down as the website suggests. Jeans are very loose on me, washed them hoping they'd shrink, they did not. Contacted customer service and after waiting exactly one week, contacted them again, when they replied, my first email was in the thread, they claimed the reply went to junk mail. Impossible, considering the entire email thread is visible to us both. They replied and told me I could not exchange for a smaller size because I had washed them. Bad customer service for an online outfit, (no pun intended). Won't spend anymore money with them.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

Can’t tell how the jeans are because…

Can’t tell how the jeans are because despite using several different cards and 3 different devices I was unable to buy them. Their customer service department was less than useless even after my bank said there was no issue with any of my cards.
0*

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Great product and very good customer…

Great product and very good customer service. Even though there shouldn't have been any custom fees, I was charged an extra CHF 20.-- (Switzerland). I messaged customer service about it and they immediately took care of it. I was so grateful.
I love the quality of the product as well and already ordered twice.

13 November 2024
Unprompted review

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