Perfectholidays Reviews 643

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Enquired about a bargain solo holiday and with the help of gemma store manager and luke of the liverpool store booked it ! Not only did i recieve the most excellent customer service .. informa... See more

Rated 5 out of 5 stars

if I thought I could organise a family trip on my own online, think again....Mel at Perfect Holidays was amazing throughout, we knew we wanted to go to Singapore, Bali and Lombok and travel about> Mel... See more

Rated 5 out of 5 stars

Recommended by a friend, we can absolutely give Mel our endorsement. Having thought we were clear about our plans, we ended up changing and tweaking quite a few details! Mel was always pati... See more

Rated 5 out of 5 stars

Just back from an amazing trip to New York. Once again booked by the amazing Mel. This is the fifth time we have used Mel and would not use anybody else for long haul holidays. From start to finish no... See more

Company details

  1. Travel Agency
  2. Bed & Breakfast
  3. Cultural Tours Provider
  4. Holiday Accommodation Service
  5. Hotel
  6. Tour Operator

Written by the company

We are proud to be one of the leading independent Long Haul Travel Specialists, providing exceptional packages to Florida, the US and the Caribbean, the Far East, Middle East and Indian Ocean. With over 50 years of staff experience between us, we bring together the world’s most fascinating destinations, finest hotels, and imaginative tours. Like you, our expert consultants are passionate about travel, and having experienced many of the holidays themselves, can develop a deep understanding of your interests to tailor make the perfect itinerary. Whether it is a one stop destination, or multi-centre holiday with multiple flights, accommodation, car hire or transfers, cruises and tours, we will ensure you get the best holiday at the most competitive price available.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

643 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wonderful booking experience.. liverpool store !!!…

Enquired about a bargain solo holiday and with the help of gemma store manager and luke of the liverpool store booked it ! Not only did i recieve the most excellent customer service .. information details but also a free gin and tonic to celebrate , ( soft drinks too was offered ) how amazing !!!!.
This company not only gets you a really good holiday but they give a very warm informal experience but very professional . Home ftom home .. i shall book further holidays here so impressed too about the kids corner providing sweets and toys while you book your holiday. well done to all the staff at the liverpool store xxx

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Please don't go with this company if…

Please don't go with this company if anything goes wrong they want help you I was stranded at airport because Ryan air cancelled my flight love holidays didn't tell me I had to phone around in panic to get money from family its left me devastated now live holidays are sorting out nothing again nor Ryan sir the hotel was so disgusting on holiday honestly because of this never again

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Sure

Sure, please provide the review you'd like rewritten, and I'll create a unique version for you.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

family trip

if I thought I could organise a family trip on my own online, think again....Mel at Perfect Holidays was amazing throughout, we knew we wanted to go to Singapore, Bali and Lombok and travel about> Mel gave us options with amazing reccomendations within our budget, plus all flights and transfers went to plan and all organised in advance. communication and care was off the chart. couldnt reccomend highly enough. thank you

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Holiday 2025

Mel (Perfect Holiday) was recommended to me by a friend and it was very good advice.
I thought I knew what I needed until
I sent my plan to Mel and she then made a few tweaks to my flights which helped me save money and made some suggestions to hotels that she thought I would like to stay in especially the RIU Plaza in Chicago.
If anyone is planning a holiday I would ask for Mel at Perfect Holidays her knowledge is invaluable, I for one will be using her again.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Mel is an absolute superstar

Mel is an absolute superstar! She delivered the perfect holiday experience, even though I kept changing my mind throughout the process. Her patience, professionalism and attention to detail were second to none. Nothing was ever too much trouble and she somehow turned all my indecision into the perfect trip. Thank you, Mel — you made it unforgettable

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Another amazing experience with Perfect…

Another amazing experience with Perfect Holidays. Thank you Mel again for booking our trip to Florida back in April. We had issues with our park tickets and Mel was quick to rectify this despite the time difference etc. Everything was perfect and we cannot wait to book with you again.

All the best
The Smiths

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Recommended -ask for Mel

Recommended by a friend, we can absolutely give Mel our endorsement.

Having thought we were clear about our plans, we ended up changing and tweaking quite a few details!

Mel was always patient and considerate, offering us alternatives and advice throughout.

Every aspect worked out brilliantly and we will definitely be returning to Mel to help plan our next big trip.

Thanks so much

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Maltese break

Have booked a number of holidays with Mel, primarily to Vegas and such has been her understanding of the requirements that I came to her @ short notice to arrange a European break --- and she surpassed expectations once again -- as always, thanks Mel x

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Mel!

Thank you Mel!

What an amazing holiday. Mel booked our holiday to Las Vegas, and when we decided to spend a few days in San Francisco visiting family she arranged all this as well. The flights and hotels both in Vegas and San Francisco were excellent.
Mel knows how to take the stress out of a holiday and we wouldn't book with anyone else.

25 August 2024
Unprompted review
Rated 5 out of 5 stars

Melanie was a perfect travel advisor

Melanie was extremely helpful and patient in helping us plan a summer holiday for 10 people to Croatia in July 2024.
She was able to recommend a hotel which would be able to cater for several dietary needs, including Vegan options and also went above and beyond to answer all my queries promptly.
She made the whole process of booking a holiday for several different age groups very simple.
I would definitely recommend Melanie for any holiday needs.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Just returned from a 3 week holiday to…

Just returned from a 3 week holiday to Mauritius and dubai organised with advice and guidance from Mel. The hotel in Mauritius was absolutely fantastic transfers on time and drivers very friendly and helpful with tips and guidance . All flights were great. We will be using Mel again for our travel needs .
Thanks Mel

30 June 2024
Unprompted review
Rated 5 out of 5 stars

I have been using Perfect Holidays for…

I have been using Perfect Holidays for the past 11 years for my long haul flight/holiday bookings and have always found their service to be excellent. Their staff are very friendly and always helpful.

I would highly recommend them

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Holiday again !

Just back from another fantastic Caribbean cruise organised by Mel. Once again everything ran like clockwork from flights, transfers, hotel stays and cruising. I have used Mel for several years now and everything is always perfect

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Orlando Florida

Just back from 2 weeks in Orlando and I had a great holiday I would recommend perfect holidays especially Melanie who I have used in numerous occasions the travel the villa and the car all again were perfect Melanie here in uk and Ivor in USA made our holiday perfect.

Danny. Hickinson.

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Holidays with Mel

Perfect Holidays

Once again Mel has gone above & beyond ensuring our New York trip was just as good; if not better than last years. Thank you for answering all my queries however small they seemed & your reassurance gave me the confidence to relax and enjoy all that New York had to offer. We look forward to booking our next adventure with you.

29 March 2024
Unprompted review
Rated 5 out of 5 stars

A perfect holiday!

Mel organised our holiday for my special birthday and ensured that all aspects were perfect, right down to my birthday cake!
Thank you, Mel! Can't wait to travel with you again <3

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Perfect Holidays, perfect choice

Mel went above and beyond helping sort our trip out to New York. Nothing was a problem contacting her (even if asking the same thing twice 🙈) Would not hesitate to use Perfect Holidays again for any trip. Really professional help and advice, thank you again Mel x

22 November 2023
Unprompted review
Rated 5 out of 5 stars

The best travel agent.....…

I've been booking my family holidays with Mel at Perfect Holidays for many years, wouldn't go anywhere else and would always recommend Mel's services. Professional, quick response's, always great recommendations, couldn't ask for better customer service. 2 years ago my family of seven were caught up in the hurricane in Florida, Mel sorted everything out, extra accommodation, additional flights for the whole party. Can't recommend Mel highly enough!

22 September 2023
Unprompted review
Rated 5 out of 5 stars

Made my holiday booking plane sailing…

Just got back from a break booked by Mel at Perfect Holidays. Mel helped find the right hotel and room combination for us maki g it really easy to finalise things. She check specifics with the hotel around beds etc so we knew what we were getting! She also checked us in and sorted boarding passes so the whole experience was seamless for us!

26 August 2023
Unprompted review

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