I order a professional hair dryer and they delivery a wrong hair dryer. I reported it for exchange or refund they said they will check their product. it is 2 weeks now nothing has been done and my ema... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Service levels is a negative. Lack of communication. Not willing to compromise on timelines and reservations. Salesperson Jordache was a nightmare to deal with. Never returned emails or phone calls... See more
Company replied
placed an order on the 25th September, the products showed, delivery would be the following day. 26th September. today it is the 06th October 2025. I did not receive the order, I had to call and can... See more
Don’t waste your money. I bought a wardrobe. It was bad quality and didnt match what was advertised. We couldnt even finish assembling it because it was falling apart. I dont even have energy to send... See more
Company details
- Online Marketplace
- Beauty Products Wholesaler
- Beauty Supply Store
- Children's Toys Store
- Do-it-Yourself Shop
- Warehouse store
Written by the company
Best online store with convenient products, quick delivery and reasonable prices. In-store shopping, In-store pick-up, Door to door delivery. We offer amazing deals, with a wide variety of products. We are also a Wholesaler to the public. Earn extra income by Dropshipping with perfectdealz.co.za. Delivery turnaround time: Gauteng-1 to 3 working days at R65.00 National- 3 to 5 working days at R99.00 Free shipping for orders over R750.00
Contact info
Delpark House. 2nd Floor, 77, 5th Street, Wynberg, Sandton, 2090, Johannesburg, South Africa
- 011 048 2402
- info@perfectdealz.co.za
- perfectdealz.co.za
2.6
Poor
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Picture on website not accurate…
Picture on website not accurate representation of product received. No assemble manual included in the box. Whatsapp communication not swift and detailed. Delivery time too long, ordered 13 June '25 at 08:30, order arrived the 17 or 18th.
17 June 2025
Reply from Perfectdealz
Dear Khantse Serobe,
I would like to sincerely apologise for the inconvenience caused by receiving the incorrect item and for the missing manual. We understand how frustrating this must be, and we truly regret the oversight.
Please rest assured that we are currently looking into the matter and will do our best to resolve it as quickly as possible. One of our customer agents will reach out to you.
Thank you for your patience and understanding, and once again, we’re truly sorry for the trouble caused.
Warm regards,
Jordache
Customer Support Team
Perfect Dealz
Excellent service and after-sales service
Perfect Dealz phoned me within 3 minutes after placing an order for 2 fat-tyre electric bicycles. The service was excellent, even after delivery of the bicycles which I received within 5 days.
I was scared to order after reading bad reviews on Hello Peter. There were absolutely NO issues whatsoever. I will definitely order from them again.
9 June 2025
Reply from Perfectdealz
Thank you, Rodney, for the 5-star review! We truly appreciate your support.
Perfect Dealz
The purchasing was convenient
The purchasing was convenient. But the delivery it's becomes the little stressful..jst improve on that
12 June 2025
Reply from Perfectdealz
Greetings Malingana
Firstly i would like to apologize about the issues you experienced during the delivery period. Thank you for the feedback and we are currently looking into the matter.
Perfect Dealz can do better.
I liked Jordache who answered my e-mails promptly. Jordache was also very professional over the telephone.
The smartwatch I purchased is awesome.
I did not enjoy the service as I placed an order with Temu the same day as with your company and both orders arrived on the same day, One from China and one from JHB.
I had to follow up with e-mails to receive updates.
4 June 2025
Reply from Perfectdealz
Dear Annalize De Lange,
Thank you so much for your order and support. We truly appreciate your patience and understanding.
We would also like to sincerely apologise for the delay in delivery. We understand how important timely service is, and we're sorry for any inconvenience this may have caused.
Please rest assured that we are working to improve our processes to ensure faster delivery in the future.
Warm regards,
Perfect Dealz
Reply from Perfectdealz
We truly appreciate your support and are glad to hear you had a positive experience. Your feedback means a lot to us!
Great service
Getting the items I wanted from the website was easy, payment process was smooth and the order was delivered very fast exceeded my expectation, so I was very happy with the service from Perfectdealz.
3 June 2025
Reply from Perfectdealz
Thank you, for the 5-star review! We truly appreciate your support and are glad we could meet your expectations
Great products and great service.
30 May 2025
Reply from Perfectdealz
Thank you so much for the 5-star review, Perfect Dealz! ⭐⭐⭐⭐⭐
We truly appreciate your support and are thrilled to hear you had a great experience. Your satisfaction means the world to us, and we look forward to serving you again!
So easy to place the order and delivery…
So easy to place the order and delivery was within two days to George! Helpful regular delivery updates as well. Will definitely use them again.
28 May 2025
Reply from Perfectdealz
Thank you, Perfect Dealz, for the positive review!
We truly appreciate your kind words and support. It means a lot to us to know that our efforts are making a difference. Looking forward to continuing our great relationship!
THE BEARD OILS SPILLED BECAUSE OF THE…
THE BEARD OILS SPILLED BECAUSE OF THE CAPS THAT ARE NOT TIGHTLY CLOSED
29 May 2025
Reply from Perfectdealz
We sincerely apologize for the inconvenience this has caused.
Please don't hesitate to reach out to our customer support line—one of our agents will be happy to assist you further and help resolve the issue as quickly as possible.
Your Website and after sales...
Your Website, for ordering, was easy to navigate.
Good communication after order was placed.
16 May 2025
Reply from Perfectdealz
Thank you, Lynn, for your positive feedback and thoughtful review! We truly appreciate your support and are glad you had a great experience with us.
Perfect Dealz
Hero on the go
What i like most about them is their honest and attentiveness, Jodi is my hero here, he is always ready to be at your service even after you get your package and asks them questions on what you don't understand he is also there to answer and direct you on the right direction so yes you have earned another 5star from me
23 May 2025
Reply from Perfectdealz
Thank you, Mercy, for the 5-star rating and positive review! We truly appreciate your support. Perfect Dealz"
Reply from Perfectdealz
Dear Nkosinathi. We truly appreciate your kind words and positive review. Thank you for taking the time to share your experience—your support means the world to us!
Warm regards,
The Perfect Dealz Team
Very fast and efficient service
Very fast and efficient service. Dealt on whatsapp with staff regarding the order and they were very helpful
21 May 2025
Reply from Perfectdealz
Dear Lyndene
Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with Perfect Dealz. Your support means a lot to us, and we look forward to serving you again soon!
Excellent
The product was excellent. Jodi went out of his way to deliver the product himself as I needed it urgently. Superb service. Excellent product & Absolute value for mone
19 May 2025
Reply from Perfectdealz
Dear Dharmesh Juta,
Thank you so much for the 5-star review and your positive feedback! We're truly grateful for your support and are so glad to hear you had a great experience with us.
Your kind words mean a lot to the team at Perfect Dealz.
Best regards,
Perfect Dealz
Wrong item sent
Wrong item sent. Item I ordered not in stock. Currently waiting on a refund and collection of incorrect item. So far nothing concrete just a lot of back and forth. I wait in anticipation for a good outcome.
EDIT 5 June 2025 I am pleased to report that Perfect Dealz refunded me. Thank you.
13 May 2025
Reply from Perfectdealz
Dear Delia,
I hope this message finds you well.
I want to sincerely apologize for the inconvenience caused by the wrong item you received from Perfect Dealz. We understand how disappointing this must be, and we truly regret the error.
Please be assured that we are taking immediate steps to correct the issue. We are currently working to resolve the problem.
Customer satisfaction is very important to us, and we appreciate your patience and understanding as we work to resolve this.
Thank you again, and please don’t hesitate to reach out if you have any questions or concerns.
Warm regards,
Perfect Dealz
had some teething issues
had some teething issues. texted on wats app. resolved same day. tracked parcel via wats app. delivered 4 days to KZN from payment.
I guess the warrantee is the receipt of purchase as none was received.
15 May 2025
Reply from Perfectdealz
We truly appreciate you taking the time to share your experience. Your feedback means a lot to us and helps us continue to improve and provide the best service possible. Sorry about the warranty . Please feel free reach out to us to better explain the warranty policy.
Perfect dealz is the best and they…
Perfect dealz is the best and they offer great service at a cheaper price I'm satisfied
14 May 2025
Reply from Perfectdealz
Thank you so much for your kind words and positive review, Perfect Dealz! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Looking forward to doing business with you again!
I have received exactly what I have…
I have received exactly what I have ordered and the excellent service
14 May 2025
Reply from Perfectdealz
We truly appreciate your support and are glad you had a great experience with us. Looking forward to serving you again!
Tracking Reference
It would help if the racking reference is provided sooner. For a 3-5 day delivery if reference is provided by the courier 3 or more days later it does help. Also to clarify on the tracking page that it is a tracking reference from the courier and not any other order reference
12 May 2025
Reply from Perfectdealz
Good day Barry, thank you for the feedback and we are glad to to hear that you received your parcel, we do apologize about any delays and the inconvenience with the tracking situation. We value your feedback.
Regards
Perfect Dealz
I am in love with my new blender, thank you Perfectdealz
I am in love with my new blender
30 April 2025
Reply from Perfectdealz
Dear Victoria,
Thank you so much for your positive review! We truly appreciate your kind words and are delighted to hear that you had a great experience with Perfect Dealz. Your satisfaction is our top priority, and your feedback motivates us to keep delivering the best service and deals possible.
We look forward to serving you again soon!
Warm regards,
The Perfect Dealz Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.