PerchPeek Reviews 567

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the staff's exceptional helpfulness, proactive approach, and kindness in handling relocations. Customers consistently praise the smooth and stress-free service, noting how the company simplifies complex processes like finding accommodation, managing paperwork, and navigating new environments. The customer service is often described as outstanding, with many appreciating the constant availability, guidance, and personalized support that made their transitions seamless. Reviewers also found the company's local knowledge and ability to secure suitable housing in challenging markets to be invaluable, often exceeding expectations by providing support even after the move. However, some people mentioned that the chatting system could be improved, as photos occasionally failed to send through.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, responsiveness, and... See more

Service

Customers had positive experiences with service, with many reviewers highly recommending it for its... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing appreciation for the... See more

Location

Customers consistently note positive experiences with location, often securing long-term housing quickly... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's simplicity and speed, making... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In making a move from the U.S. to New Zealand, Slaney at PerchPeek was our saving grace. She was extremely kind, proactive, and helpful, helping us meet with tax lawyers in both countries, and coordin... See more

Rated 5 out of 5 stars

My relocation was handled by this company and supported by Slaney and Heather. They showed so much dedication and were always quick to respond to my messages. They never let a question or conce... See more

Rated 5 out of 5 stars

Moving from another country is not easy, but PerchPeek made it easier. Sarah was always really kind, helped us feel safe throughout the whole process, and guided us with solutions and options. The pla... See more

Rated 5 out of 5 stars

My husband and I recently moved from London to Sydney and were supported brilliantly by Slaney and Heather at Perch Peek. Slaney was our relationship manager and helped us orient around everything we... See more


Company details

  1. Tourist Information Center

Information provided by various external sources

PerchPeek is your AI-powered relocation agent. We make moving a little less scary.


Contact info

5.0

Excellent

TrustScore 5 out of 5

567 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great Support

Really friendly support, always happy to answer any questions I had. I would've found it more helpful if Perchpeek helped with finding a property e.g. recommending properties based on the criteria you've given as sometimes it felt like a lonely process. Overall I would highly recommend Perchpeek :)

18 August 2023
Unprompted review
Rated 5 out of 5 stars

High end service

Never experienced this kind of high end service in Germany.
They are very friendly and take care of each step. Gave me very effect advice on time during the week and weekend.

16 September 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional 5-Star Relocation Service

I recently had the pleasure of using PerchPeek for my relocation, and I cannot express how impressed I am with their service. From start to finish, they went above and beyond to make my move smooth and stress-free. The entire team was friendly, courteous, and always ready to answer my questions or address any concerns I had. Their approachable demeanor made the entire experience much less stressful.

5 July 2023
Unprompted review
Rated 5 out of 5 stars

Perchpeek was a fantastic help during…

Perchpeek was a fantastic help during my relocation. They provided extremely helpful and relevant information in general, and having a dedicated point of contact for all my questions big and small was a total lifesaver. Relocating is stressful enough. Perchpeek is like having a local expert/admin person/travel agent/wise aunt all rolled into one.

7 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing and helpful

Being new to a country you need all the support you can get from your home search assistant. Katy has been really helpful with getting an accommodation that was as per my requirement which changed a few times however Katy always took it with a smile and guided me throughout. She didn’t just helped me with my accommodation but also provided some useful information which I needed based on what I prefer.
Thanks Katy for everything and keep up the good job you are doing!!!

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Probably the best appartment search service

I had a very nice experience with PerchPeek. They helped me find an apartment in Berlin which can be a really daunting experience. They handled the process end-to-end. From the very beginning, they got my apartment preferences, and they did their magic. I only had to confirm viewing appointments and give them feedback if I really liked it. All in all, I am glad I found a really nice apartment.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Perchpeek is very helpful!

Perchpeek helped me a lot, from educational content before and after the move to support and guidance during the issues that inevitably came up. Ellen is excellent, very friendly and answered all of my questions, I don't know what I would have done without her!

27 June 2023
Unprompted review
Rated 5 out of 5 stars

The chat is really good

I like the chat. The response is really fast and helpfull, in my case I chatted with Ellen who was really kind and answered all my questions. It made me fill safe in the process of moving from another country.
Also the options they offered as temporary accommodation are great.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

Start to Finish and Beyond!

PerchPeek was there to help me with my move from start to finish and beyond. My POC EJ, kept in touch throughout the whole process and was quick to respond any time I needed assistance.

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Thank you

Designated poc ( Nadja) helped with patience, empathy, and continuous follow ups. In my case she was very knowledgeable about the country and helped with more than housing. Coverage was also available during after hours/ weekends supported by other member (Najra) during poc leave.

18 July 2023
Unprompted review
Rated 5 out of 5 stars

PerchPeek is awesome

They assisted me everything from short-term rent to long-term rent.

The team over at PerchPeek are really professional and empathetic people to work with.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Professional service

Beth recommend properties everyday
And helped to schedule viewing for any I interested in.

Kyle helped review the leasing agreement and highlighted valuable points.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Easy and Effortless!

My experience was very positive with PerchPeek team. They made my relocation process stress free and seamless.
Kyle and his team , they have done everything in a very efficient manner .
Whenever I had any doubts, they were very quick with their responses and solutions.

Thanks you guys , and I will definitely recommend PerchPeek .

28 June 2023
Unprompted review
Rated 5 out of 5 stars

They were really helpful

They were really helpful. Katy was there is every step and always look after us, speaking with agencies and check the paperworks. She always was there for us. Very recomended

1 June 2023
Unprompted review
Rated 5 out of 5 stars

100% recommended

Our experience has been very positive, PerchPeek help was key to know the keys of the Irish market and to be able to rent a house. I want to highlight Ellen's work, she was always looking after us, solving our doubts and giving us security at the time of signing the contract. I recommend them 100%.

2 May 2023
Unprompted review
Rated 5 out of 5 stars

The best relocation support

The overall process was seamless and stress-free. My relocation assistant was so helpful and supportive. I ended up finding a place to live in Dublin within a month. Would definitely recommend !

26 April 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look