People Like Us Home Exchange Reviews 

1,357
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 205 reviews, reviewers overwhelmingly had a great experience with this company, noting that it completely transformed how they typically approach their family holidays. Customers love how very easy the website is to navigate and consistently praise the helpful staff who foster an incredible, welcoming sense of community. Travelers frequently highlight wonderful home exchange opportunities, sharing that meeting kind hosts and building lifelong friendships across the globe make each and every single trip deeply memorable. Some reviewers were not happy with the heavy reliance on external social media channels, while others experienced strict administrative control that limited open discussions about less positive stays.

What people talk about most

User experience

Customers had positive experiences with user_experience, highlighting that the platform is very user-friendly... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally responsive. Reviewers note that management... See more

Website

Customers consistently note positive experiences with the website, praising it as a fantastic and... See more

Holidays

Clients share positive opinions on holidays, noting that the platform is outstanding and has completely... See more

Social media

Users describe positive interactions with social_media, noting that the Facebook groups provide a brilliant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding concept and fantastic site to navigate. We have hovered on the Guest fringe of People Like Us for a few months, watching how everything works, and took the plunge to paid members re... See more

Rated 5 out of 5 stars

We have been exchanging through PLU for 7 years now and have had some amazing stays around the world. From a beach front property in Bali, NewYears in Sydney, a remote chalet in Romania, lake front in... See more

Rated 5 out of 5 stars

Extremely friendly community of like minded people. Easy to navigate web pages and Facebook pages. Comprehensive service for extremely reasonable fees. Easy to access both moderators and hel... See more

Rated 5 out of 5 stars

The name says it all. I’ve found the people I’ve interacted with have been credible, inclusive and helpful which has enabled an easy trust to build As a holiday accommodation option, PLU is outstand... See more


Company details

  1. Homestay

Written by the company

Join People Like Us Home Exchange, the world's friendliest home exchange community. We believe in sharing, trust, generosity, respect, communication, equality, cooperation, honesty, hospitality, friendship, flexibility and adventure. We take pride in our homes and we care about the environment in which we live: our village, city, country and our planet. We care about the ethos of home exchange and we do it because we love the experience and the friendships that it generates. Join, list and swap with our beautiful homes all over the world.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,357)

218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely friendly community of like…

Extremely friendly community of like minded people. Easy to navigate web pages and Facebook pages. Comprehensive service for extremely reasonable fees.
Easy to access both moderators and help pages for advice.
Great to have “ buddy mentors” who can help navigation for newbie members.
Great way to make new friends, including people who are will to help and meet you even if not swapping with them.

31 March 2026
Rated 5 out of 5 stars

PLU is excellent

PLU is excellent. It is particularly wonderful to meet people with similar values, belief and the possibility to connect. The PLU support team is highly responsive, provides you with personal support and always looks out for the needs of the members.

27 March 2026
Rated 5 out of 5 stars

Travel like a local

More of a community than a company. Have made excellent connections getting to know locals all over the world through exchanges. Always appreciate the local’s recommendations.

23 March 2026
Rated 5 out of 5 stars

In my opinion the best house exchange…

In my opinion the best house exchange platform on the market. There is a certain spirit that makes it outstanding. It still has the charme of being within a family. We have had only positive experiences with our house swaps. The highlight was a 10 week US/Canada trip that we managed to arrange with house exchanges. Truly a once in a lifetime experience.

23 March 2026
Rated 5 out of 5 stars

Reliable

Reliable, trustworthy, personal platform for those wanting to be a part of a home exchange community. We have almost 100 exchange nights and all have been spectacular experiences.

13 March 2026
Rated 5 out of 5 stars

World schooling and exchanging around the globe!

We have been exchanging through PLU for 7 years now and have had some amazing stays around the world. From a beach front property in Bali, NewYears in Sydney, a remote chalet in Romania, lake front in Washington state and in the Andes in Argentina, etc etc It has opened so many fun and new locations and stayed in places we probably wouldn’t have rented or stayed at otherwise. Our kids LOVE when we do a home exchange, exploring new toys and books.

7 March 2026
Rated 5 out of 5 stars

The only platform I trust

The only platform I trust. I have been with this community for many years and have had many swaps. I have been on other platforms and left because nothing comes close to the community here. I love the FB group as well.

It's a hard decision to make because it's such a personal thing to swap, but I am so happy we did it. We have met so many wonderful people and have had such a great experience.

9 March 2026

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