Access PeopleHR Reviews 

A recent annual review was such a positive experience with Customer Success Specialist, Sorin Badea. He showed great knowledge of the product and provided supportive advice and links for my continued learning. He showed patience and professionalism throughout the review. The support continued with follow up emails to check progress, where he provided further guidance.

Brigitta was very helpful during our call and cleared up some issues we had. She also followed up with solutions to other queries efficently.

Matthew Temperton helped us at AKG UK to migrate two of our companies into one platform. He was absolutely fantastic, extremely professional, fast responses to our 100 queries we had and super helpful in explaining all the errors that came from the migration. I could not recommend him enough.

Great Training from Matt Temperton last week, very detailed, and he explained things in a clear way that can easily be understood. Really looking forward to using the Ripple product to help with our workflows

I recently attended a PeopleHR Ripple training session delivered by Matt Temperton, and I couldn’t be more impressed. Matt implemented a variety of Ripples that were not straightforward, yet he handled each one with confidence and clarity.

Thanks to his expertise, our HR processes are now far more streamlined, and I’ve been able to significantly reduce the amount of HR admin time required. Matt was extremely knowledgeable, approachable, and supportive throughout the session, making complex configurations easy to understand and apply in practice.

Overall, fantastic customer service and a highly valuable training session. I would highly recommend Matt to anyone looking to get the most out of PeopleHR Ripples.

Zoltan was friendly and efficient at resolving my issue that I was having with a mail merge document that is used to bulk upload onto PeopleHR

Madalin & Brigitta were so helpful and managed to solve something we'd tried previously to work through.

Just had my review meeting with our Customer Support Manager, Sorin Badea. Sorin asked for my priorities for review ahead of the meeting and dealt with them clearly, following up with a recording of the meeting and guidance materials for me to use as prompts. We also went over several features that are new to our company, with Sorin explaining the functions and where to access support. He walked me through the Guide to Success materials, which look excellent and will skill me up to ensure that we are getting the best out of the system. Excellent service from Sorin.

Valentin was very knowledgeable and was able to support me with my issue very quickly.

The new AI tool where it then directs you to a live agent (Valentin) is very good and a big upgrade from the old ticket system.

Having been critical of the customer support previously offered, this is a very good improvement and one that got my issue resolved without a fuss!

Well done Access!

Had a great experience with the consultant team.
I had Madalin, who was very helpful with our demand and query!

I have recently had Zoltan from Access Support support me with 2 issues I had with the PeopleHR and Employee performance.
Both times he went above and beyond to support me and resolve them. I really like the new way that the support cases are dealt with as having the option of a teams call is really useful.

I have worked with Mohamed on a number of occasions and I am never disappointed.

My queries are always resolved quickly and without fuss! A super star!

Very good support who quickly resolved the issue

Firstly, it was great Cosmin Blaga reached out to me noting our use of PeopleHR was being underutilised. The call with Cosmin was really practical and he was extremely helpful, professional and most of all patient. Cosmin knows the product extremely well and pre-empted a number of my enquiries.

I had a check in call with Sorin. He went through new features, showed me how to access relevant information and made sure that I'm using PeopleHR to its full extent. He was helpful with my queries and made good suggestions.

We've just implemented People HR, a useful system for small organisations.

Our trainer, Matt Temperton was very knowledgeable and helped us get implementation back on track after an unexpected delay. He has helped us find the right solutions when needed.

Support from your colleague Zoltan was great. His patience resolved our issue with an new employee onboarding.

Matt Temperton has been a huge support throughout the PeopleHR rollout and continues to be brilliant with the team. His knowledge, patience and clear, robust training have made a real difference!

I had a 1:1 training session on using People HR and it was really great. Matt was friendly, knowledgeable, and explained everything clearly. I learnt lots of new hints and tips that I didn't know before.
He made sure the session was tailored to what I needed and answered all my questions along the way. I came away feeling much more confident using the system.

Matt has been a breath of fresh air throughout the implementation of the HR system. No request has ever been too much trouble, and he is consistently available to provide effective support and assistance. His knowledge of the system, as well as IT more broadly, is truly commendable. We have all learned so much from him during this training process.