Peony Tours Reviews 1,533

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, especially the tour guides, for their professionalism, extensive knowledge, and attentive care, making their holidays enjoyable and informative. People frequently highlight the well-planned itineraries, which include comfortable accommodations, delicious local cuisine, and visits to significant historical and scenic locations, ensuring a smooth and enriching travel experience. However, some customers mentioned that the tour schedules could be a bit tight, limiting personal time for exploration. A few reviewers also noted issues with hotel quality in certain locations and expressed a desire for more opportunities to dine at local restaurants to experience the culture. Additionally, some felt that the company could improve airport transfer arrangements on departure days.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the tour guides, drivers, and... See more

Holidays

Users describe positive interactions with holidays, often highlighting memorable and enjoyable trips to... See more

Service

Consumers find service to be positive, with many praising the excellent and attentive tour guides who... See more

Location

Customers consistently note positive experiences with location, praising the excellent choice of hotels and... See more

Quality

Clients share positive opinions on quality, particularly regarding accommodations and food. Reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

Each day my Yangtze cruise program was fully packed. There was little time wasted. The hotels were luxurious, and every lunch and dinner was like a banquet. Buffett breakfast were plentiful. I feel... See more

Rated 5 out of 5 stars

I didn’t have good impression on local tour guides’ lack of transparency when I visited France and Italy in the past; therefore, our first time to Turkey was full of ????? But this Turkey tour by Pe... See more

Rated 5 out of 5 stars

We had wonderful time in Egypt, not only we had smooth transition from airport to airport, attraction to attraction, but also had great experience with hotel, river cruise and food。 The tour leader Da... See more

Rated 5 out of 5 stars

We had a wonderful time in Taiwan. The local tour guide is very informative and funny. His name is Alan Chou and he gave us details and historical perspectives of each place that we visited in Taiwan... See more

Rated 4 out of 5 stars

Nice Taiwanese Trip, tour guide is very knowledgeable, passionate. Can speak multiple languages, English, Mandarin, Taiwanese, and others. Hotel is very good at 1st night at Sun moon Onsen Resort, Oth... See more

Rated 5 out of 5 stars

My husband and I recently joined 12 days GEMS of Europe in October 2025 tours and we’re absolutely satisfied. The journey schedule is very good and our tours guy Ocean is very professional Chinese or... See more

Rated 5 out of 5 stars

The salesperson, Sam, set us up to get to our destination one day in advance of the start of our tour because flights won't arrive in time to join the tour. Our tour guide, Eddie Chen, did an except... See more

Rated 5 out of 5 stars

Ann, the tour guide, was the highlight of our tour. Her deep knowledge and passion for Iceland were incredible! She did not just show us places; she told the stories behind them, making everything com... See more

Rated 5 out of 5 stars

Very good experience, 100% satisfaction. The journey schedule is perfect. Visited the major points of interest, a lot of history sites and very special beautiful scenic. The tour guide Gary and a... See more

Rated 5 out of 5 stars

It was a great tour. The tour manager and local guides were very attentive and caring. The pace was just right and we were given sufficient time to visit the area. We bought an extension from a l... See more

Rated 5 out of 5 stars

This Turkey tour Is an unforgettable tour! The journey schedule is perfect. The hotels and food are excellent! Especially our tour guide Davis: he is very professional , knowledgeable mostly very fri... See more

Rated 5 out of 5 stars

We enjoyed the tour very much! The tour guide James Wang was very experienced. He arranged things perfectly, gave us useful detail information all the time. The scenery was so beautiful, I recomm... See more

Rated 5 out of 5 stars

1st trip to Eastern Europe, 2nd trip to Turkey October 2025. We had great time at both trips. Both trips we had great Peony tour guides amazed by their professionalism and knowledges of the visiting... See more

Rated 5 out of 5 stars

My name is Jane Liao. This is my second time joining Peony Tours this year. I am very satisfied with their service. Every attraction was wonderful. The tour guide was patient and responsible. Thei... See more

Rated 5 out of 5 stars

I recently took an 12-days trip to Eastern Europe (PED) and I had the best experience! We explored, learned so much about the culture/history, enjoyed nice hotels felt completely safe, I would fee... See more

Rated 5 out of 5 stars

This a my second time joining with Peony tours. I wanted to take an opportunity to say Thank you to our tour guide Mr. Wei Chen who made our 12 days Europe trip very fun and relaxing! I am very sat... See more

Rated 3 out of 5 stars

In September 2025, my husband and I joined PeonyTours' Tour: PSF - Northern Europe and Fjord’s. Granted this was a high C/P value tour, but below are areas of improvement: 1) Unlike other Peony tou... See more

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Rated 5 out of 5 stars

We just came back from the 12 days Spain and Portugal tour, and our tour leader Mr. Wei Chen 陳煒 held the key to make this an enjoyable trip. He is professional, knowledgeable, and humorous, definitel... See more

Rated 4 out of 5 stars

The tour arrangements were accommodating although the schedules was a little tight. The meals provided were adequate but hopefully it’ll improve with more of local flavors. The tour guide- Wen is ve... See more

Rated 3 out of 5 stars

12- day Span and Portugal trip. The hotel left a lot to be desired. The itinerary was too tight, and the 12-day trip could be shortened to 10. Breakfast was at 7:00, and dinner was after 8:00, leaving... See more

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Rated 5 out of 5 stars

We took the 12-day GEMS of Europe in Oct 2025. We have a very good experience. The journey schedule is very good. We visited the major point of interest, a lot of history sites and took a lot of pi... See more

Rated 5 out of 5 stars

Tour for Egypt Cruise is so fantastic. The tour guide, “Ann”, and local guide, “Lucas”, both have excellent presentations in each sight. The tour guide also has very gentle and bright attitude in dail... See more

Rated 5 out of 5 stars

As an English speaker in China, the tour guide went out of their way to make the tour enjoyable, mixing a little English with Mandarin to make everyone feel like part of the tour. The only downside of... See more

Rated 5 out of 5 stars

This trip is a very pleasant surprise, so much history, the country is friendly and beautiful in the countryside. On top of that, our guide Davis did a wonderful job watching over us. A worthwhile an... See more

Rated 5 out of 5 stars

I had an amazing time in Kenya, especially the incredible Safari trip I had arranged by Peony Tours. My Safari driver and guide Peter from Liberty was awesome and very welcoming, professional and... See more

Rated 5 out of 5 stars

This was our first tour. It was very organized and the hotels were wonderful. Our tour guide, Eddie, was great. He was enthusiastic and gave detailed explanations for all stops. He cared a lot for us... See more

Rated 5 out of 5 stars

Our trip to greece in Oct 2025 is excellent. Our tour guide Ann Tsao who did incredible job for taking care of big team. Her passion and knowledge made the experience truly memorable.

Rated 5 out of 5 stars

We recently took the 12-day Spain & Portugal tour with Mr. Wei Chen. The trip was great in many ways on experience and exploration, such as various historical sites, beautiful sceneric views, fancy lo... See more

Rated 5 out of 5 stars

My sister and I recently joined the Gem of Europe with our 75 yr old mother. The itinerary was well-planned, and our guide Eddie was very patient, attentive, and took great care of us, The hotels and... See more

Rated 5 out of 5 stars

It was an unforgettable experience in England. The weather was so nice and beyond our imagination (it was England’s raining season in October , but we didn’t even have one raining day in two weeks),... See more

Rated 5 out of 5 stars

Very good experience. The trip is very friendly. No unnecessary shopping. Hotels and foods are above average. The tour guides are very friendly and professional. I would recommend this trip to my frie... See more

Rated 5 out of 5 stars

We enjoyed our Yangtze River Adventure (Upstream) recently in September 2025. The itinerary as well as our tour host Jean was wonderful. We also had some non-Mandarin speaking guests and fort... See more

Rated 4 out of 5 stars

This is our second year with Peony. Overall, we had a wonderful trip, except the hotel in Croatia to find stink bug on the wall as well as the quality of the hotel we stayed for two nights in Prag... See more

Rated 2 out of 5 stars

Tour guide was sick and lost her voice, we could barely heard what she was talking. In this case, the tour guide should have used the wechat group chat for detailed daily activities, including time,... See more

Company replied

Rated 5 out of 5 stars

We had a great trip of Switzerland on 10/2-10/12, it was very nice and impressive, our tour guide, James, who is very nice and professional, considerable. We are 100% satisfied, and will recommend to... See more

Rated 5 out of 5 stars

Eddie has provided an excellent services throughout the trip. He's very knowledgeable about the European history and attentive to our questions and need. I wish to have him as our tour guide again... See more

Rated 5 out of 5 stars

I had a wonderful trip to Xinjiang this October with Peony Tours. Our two tour guides were excellent—knowledgeable, warm, and always attentive to everyone’s needs. The food throughout the trip was de... See more

Rated 3 out of 5 stars

In general speaking, I felt a little bit disappointed about the trip. There weren't that many nice and beautiful scenery to visit. The tour took us to visit the old churches and castles. Barcelona go... See more

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Rated 4 out of 5 stars

Overall experience was good, the tour leader Mr. Wei Chen is excellent in all aspects, he deserves 5 stars! Suggestions: 1. The hotel on Day 2 and 3 (Silken Puerta Madrid) should make the... See more

Rated 5 out of 5 stars

My husband and I had our first escorted trip booked with Peony Tours. We booked this trip because we were attracted by the keyword “Silk Road” of the itinerary and indeed we have had many wonderful ex... See more

Rated 5 out of 5 stars

it is very good trip to Greece and our main tour agent is excellent. I love to listen to every Greek Mythology story she told. Music and movie used on bus is excellent. All Greece and Island Scen... See more

Rated 5 out of 5 stars

My wife and I recently joined Peony's 12-day 'Best of Eastern Europe' tour, and we were absolutely satisfied with the entire experience. The itinerary was superb, and the sightseeing was incredible. W... See more

Rated 5 out of 5 stars

The trip was well planned and the cost was reasonable. Our tour guide Ann Tsao was very knowledgeable and caring. We definitely will book another trip from Peony Tours in the future !

Rated 5 out of 5 stars

Exploring Turkey with Davis and two other local guides was a wonderful experience. They provided expert explanations of the culture, geography, and history of each place. Davis frequently reminded us... See more

Rated 5 out of 5 stars

We had a wonderful experience with our tour guide, Ocean, for the Gems of Europe trip. He was knowledgeable, friendly, and made the trip enjoyable. Highly recommended!

Rated 5 out of 5 stars

Peony Tours Guides My wife and I have joined several Peony Tours, and every tour guide has impressed us with their professionalism and attentive care: Spain (Carol Hsu), Turkey (James Wang),... See more

Rated 5 out of 5 stars

I enjoyed trip very much. Trip schedule and activities perfectly arranged. Tour guide Jean did excellent job and showed her professional manner to make trip fun and interesting.

Rated 5 out of 5 stars

Our tour guide Mr. Wei Chen, driver Mr. Yang Ioan and all local tour guide did an excellent job. We're like family. We feel very safe with them. I would highly recommend to all of my families and fr... See more


Company details

  1. Tour Operator

About Peony Tours

Written by the company

Peony Tours.

Extraordinary vacations, made for you.

As part of the Ritz Tours travel family, Peony Tours has been providing extraordinary travel experiences since 1980. We’re proud to have introduced travelers to all sorts of places across the globe: taking them on illuminating guided tours that reveal not only their famous sights but their culture, cuisine and best-kept secrets. Each journey we offer is conducted in Chinese and English, and designed to dig deep into each destination on its itinerary, providing you with a rewarding and engaging travel experience you can savor for a lifetime.

Our tours encompass various travel styles to suit all types of traveler, from escorted group tours to private tours specially created for you. Select from luxury tours, which spotlight one or more countries, a relaxing cruise tour or a city package to an exciting metropolis like Bangkok. Or dive into exquisite Venice or classical Athens on one of our captivating tours to Europe. Other choices include all-inclusive tours around the highlights of Jordan, Israel or Africa.

Alternatively, our fantastic Asia tours beckon you to Bali’s tropical beaches or Japan’s mystical temples and snow-capped Mount Fuji. Whatever you choose, you’ll be treated as one of the Peony family and enjoy a travel experience that encompasses all the essentials and extras for a great price. Along with flexible booking, our escorted land tours include international flights, upscale hotels, comfortable and safe transportation, expert guides, flavorful meals, and revealing cultural encounters and optional excursions. So you can be sure of discovering the unmissable sights of every destination and what lies behind them.

Whether you fancy an unforgettable safari to Africa or a cruise tour to the sun-drenched Greek islands, Peony Tours will take care of all the details and deliver the best value so you can get the very best from every destination.

EUROPE I SOUTH AMERICA I CRUISE TOUR I ISRAEL & JORDAN I EGYPT & AFRICA I CHINA & ASIA

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Good experience

We took the 12-day GEMS of Europe in Oct 2025. We have a very good experience. The journey schedule is very good. We visited the major point of interest, a lot of history sites and took a lot of pictures. The tour guide Jeffrey and local tour guide are very friendly and professional. All hotels we stayed are clean and luxury and meal were delicious.
In the future, we will join tours from Peony tours and also recommend to my friends.

27 October 2025
Rated 5 out of 5 stars

China's Silk Road Discovery - Oct 2025

Our China's Silk Road Discovery trip with Peony in October was wonderful as expected. I have been a long-term happy customer with Ritz/Peony and that trip again did not disappoint. I have traveled all over the world to over 70 countries and all 6 continents with several companies, and always went with Ritz/Peony for China. Having been to China many times, visiting Zhangjiajie last year, this time my younger son and I really looked forward to the Silk Road covering western China from Urumqi to Turpan in Xinjiang to Dunhuang to Zhangye to Xining to Lanzhou. It was truly a historical and cultural trip with many UNESCO World Heritage sites included. It was also a religious experience in a sense because even though I'm Christian, we visited 2 of the most famous Buddhist sites in China: Mogao Grottoes in Dunhuang and Bingling Grottoes in Lanzhou. We also visited a Tibetan Buddhist monastery. It was also memorable to ride the camel in Dunhuang as well as walk the fortress of Jiayuguan, the western terminus of the Great Wall, and to take amazing photos against the backdrop of the Rainbow Mountains in Zhangye and Qinghai Lake on the Tibetan-Qinghai Plateau at 10,000 feet in elevation. Truly a wonderful itinerary and our tour manager, Gary Guan, was very organized, thoughtful and kind. Even though I don't speak Mandarin and this tour was mostly in Mandarin (Gary does speak fluent English), my son and I still appreciated every aspect of the historical and cultural significance of the cities and sites, making it a great "international field trip" for my son, who is homeschooled this year. The hotels were all 5 stars and the meals were all wonderful banquet style, not to mention all the delicious lamb dishes! I would highly recommend this Silk Road Discovery and would once again recommend Ritz/Peony. We have already signed up for Peony's Yunnan & Guizhou next October 2026! Can't wait...

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Grand Tour of Turkey

Exploring Turkey with Davis and two other local guides was a wonderful experience. They provided expert explanations of the culture, geography, and history of each place. Davis frequently reminded us to be careful and keep our belongings safe. We thoroughly enjoyed the itinerary, starting in Ankara and ending in Istanbul. The guides gave us ample time to explore the local culture and history. The hotels were fantastic and comfortable. We especially loved the Turkish cuisine included in the itinerary. My husband and I felt relaxed, happy, and comfortable throughout the entire trip.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

12-day Best of Eastern Europe tour,

My wife and I recently joined Peony's 12-day 'Best of Eastern Europe' tour, and we were absolutely satisfied with the entire experience. The itinerary was superb, and the sightseeing was incredible. We were very happy with the accommodations; most, if not all, of the hotels were 5-star quality. The meals were mostly authentic, delicious local cuisine. Most importantly, our tour guide, Ocean Hu, was exceptionally professional. His explanations were insightful, systematic, and easy to understand. Thanks to him, we enjoyed a well-organized, safe, and truly relaxed trip. Thank you, Ocean and Peony. We will definitely book with you again for our future travels.

26 September 2025
Unprompted review
Rated 4 out of 5 stars

Best of Eastern Europe

This is our second year with Peony. Overall, we had a wonderful trip, except the hotel in Croatia to find stink bug on the wall as well as the quality of the hotel we stayed for two nights in Prague was quite below expectation.

Our tour guide, Mr. Wei Chen has great experience and good sense of humor which made the entire trip worthwhile.

Having that said, I would hope Peony considers making both WeChat and LINE available with your tour guides, so for guests who only have either of apps on their phone can freely get daily information from the tour guide on the road.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Tour Guide

As an English speaker in China, the tour guide went out of their way to make the tour enjoyable, mixing a little English with Mandarin to make everyone feel like part of the tour. The only downside of the tour is I would have liked a bit more personal time, but the Tour Guide kept a tight schedule on time.

22 October 2025
Rated 5 out of 5 stars

Outstanding European Tour with Jeffrey!

Our recent Europe trip was absolutely unforgettable, thanks to our incredible tour guide, Jeffrey. From start to finish, he went above and beyond to make sure everyone was comfortable, informed, and having a great time. His knowledge of history, culture, and local gems was impressive, he shared fascinating stories that brought each city to life, from the charming streets of Paris to the breathtaking scenery in Switzerland.
Jeffrey’s organization and attention to detail were remarkable. Everything ran smoothly, yet he still made the trip feel relaxed and flexible. He always checked in on each traveler, made sure no one was left behind, and somehow remembered everyone’s preferences, whether it was a favorite snack, a photo stop, or a special request.
What truly set Jeffrey apart was his warmth and enthusiasm. He has such a positive energy that made the group feel like family. His humor and kindness made long travel days enjoyable, and his passion for what he does truly shines through.
This trip exceeded all expectations, and Jeffrey played a huge role in making it such a memorable experience. I would highly recommend him to anyone considering a European adventure, you couldn’t ask for a better guide!

27 October 2025
Rated 5 out of 5 stars

Two Trips with Peony

1st trip to Eastern Europe, 2nd trip to Turkey October 2025. We had great time at both trips. Both trips we had great Peony tour guides amazed by their professionalism and knowledges of the visiting sites. On top of that they are humorous. Accommodations were good.

26 October 2025
Rated 5 out of 5 stars

All is good

All is good, food are very delicious. Schedule is making sense. Driver work hard and always parking very close.

14 October 2025
Rated 5 out of 5 stars

Grand tour of Turkey 12 days

The food and lodging are great, tour guides are knowledgeable and very considerate in term of tourists' comfort and needs. I highly recommend this tour.

18 October 2025
Rated 5 out of 5 stars

This Turkey tour Is an unforgettable…

This Turkey tour Is an unforgettable tour! The journey schedule is perfect. The hotels and food are excellent! Especially our tour guide Davis: he is very professional , knowledgeable mostly very friendly, caring also has good humor ! I feel so lucky to have him as our guide. Also our local tour guide and bus driver are very friendly and professional. I am very satisfied with the tour and recommend!
relax and enjoy

26 October 2025
Rated 5 out of 5 stars

An unforgettable Turkey Trip

My husband and I joined Peony Tours on a Turkey tour from October 7th to 18th. This was our fourth time traveling with a Peony Tours group, and we chose Peony Tours again because of the wonderful experiences we had on our first three trips.

This trip to Turkey was truly enjoyable, with excellent food and accommodations, and each site held deep historical and archaeological significance. For us Christians, the most attractive was visiting four locations of the seven churches mentioned in the Book of Revelation: Ephesus, Smyrna(Izmir), Pergamum, and Laodicea(Denizli/Pamukkale), as well as Iconium(Konya), where Paul preached. We also visited the Virgin Mary's final resting place in Ephesus.

But the greatest highlight was our tour leader, Davis (聂玉艇). He spoke fluent Chinese and English, was knowledgeable, and took excellent care of us. He possessed a deep cultural background, was friendly, and had a good sense of humor. He told jokes and sang songs on the bus, which helped ease our tiredness . He even arranged a Chinese meal to ensure we didn't get too tired of Turkish food. Knowing that some of us wanted to take photos of the ruins of the Church of Pergamum, he even instructed the driver to stop for us so we could get out and take photos. He walked an extra mile for us.
This was a truly unforgettable and enjoyable trip to Turkey, and we will highly recommend it to our friends.

26 October 2025
Rated 5 out of 5 stars

Amazing Safari

I had an amazing time in Kenya, especially the incredible Safari trip I had arranged by Peony Tours. My Safari driver and guide Peter from Liberty was awesome and very welcoming, professional and knowledgeable. I not only was able to successfully see all Big Five (lions, elephants, leopards, rhinos, and African buffalos), I also had close-encounters with the giraffes, cheetah, wildebeests, hippos, gazelles, and many more other African animals and birds. The hotel and Game lodge accommodations where I stayed were also clean and comfortable with top-notch services and amenities.

I would highly recommend to friends and family this once a lifetime wonderful safari travel with Peony.

Asante Sana! (Thank you very much in Swahili)

25 October 2025
Rated 5 out of 5 stars

Outstanding experience!!

This trip is one of the best I've had with Peony/RITZ. Really wanted to leave review on how much this is why they are my always go to on tours. Many recommend other companies like Sinet or Globus staining they are high quality, but I give total kudos to Peony. It is professionalism at its best.

This was a very informative and well planned and guided tour. Everyone of course will have different options and reviews of locations but Shanghai, Jacky explained and showed us things out of the routine. Wuzhen was absolutely gorgeous town. Would like to gor back again, Zhangjiajie was also beautiful although weather was kind of nasty. Changsha was eh.. But definitely great that got to go once. So was absolutely great itinerary and the things we got to do and see were outstanding.

Best part was the people we met and Jack's absolute professionalism at its best! At end of the trip this ended up so much better than I expected and hoped. Was a great group of people, wished the trip was a week longer. As for JACKY? Hard to describe his professionalism... He tried to take care of every indivi/family as best as he could. I felt he went out of his way, exactly the kind of person I would like handling my company. Very meticulous and precise. His wechat updates and daily schedule plus weather and procedures for airports were spot on and so helpful. Peony itself provides absolutely the best. From all the hotels and restaurants they provided, no complaints. Not every town will habe four seasons or RITZ but would say probably best of each location.

Long review but want to say thank you too Peony and Jacky. Have so many more planned with them and hope to have Jacky on all my China tours. Great great experience!!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

An unforgettable experience in England

It was an unforgettable experience in England.
The weather was so nice and beyond our imagination (it was England’s raining season in October , but we didn’t even have one raining day in two weeks), the places we visited were beautiful , and what made the trip so impressive was our tour guide Eddie Chen. He was very knowledgeable, very experienced, very enthusiastic, and most importantly, he really took good care of our needs. And he always made sure we arrived the places with good timing, so we got to see the beautiful sunset at Carlton Hill in Scotland.
I definitely would like to join his tour in the future.

3 October 2025

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