Pentagon Food Group logo
Visit website

Pentagon Food Group Reviews 2

•
TrustScore 3 out of 5

3.0

Catering Food and Drink Supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Catering Food and Drink Supplier

Written by the company

Who We Are Pentagon Food Group was established in 2007 and is a Strategic Business Unit of Khan Group of Companies. We are the food distributors supplying food to Takeaways, Restaurants, Chip Chops, and Fast-food outlets. We serve around over 800 businesses in the UK. We are there to provide excellent services to our customers at market competitive prices. Being a food products supplier, quality and taste have always been our preference. What We Do We are food distributors providing a one stop shop solution for your restaurant’s supplies. We make sure our customers that range from Takeaways, Café, Restaurants and wholesalers are provided with quality items at market competitive rates. Our catalogue houses over 1000 products ranging from Ambient, Frozen and Chilled Food items to Non Food Items like hygiene and packaging category.

Contact info

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Most unprofessional drivers I have ever…

Most unprofessional drivers I have ever met driver cut me up at their fenton plot .got out his cab and threatened to knock me the f... out. Procided with his genius manoeuvre making me reverse into traffic scaring my 6 and 7 old grandchildren to death and laughing his ARS.of as he completed his PROFESSIONALMANOEUVRE. pure company genius .XPS BEFORE writing this review I did contact their transport manager who quite obviously couldn't be bothered answer the phone

13 August 2024
Unprompted review
Pentagon Food Group logo

Reply from Pentagon Food Group

Dear M Wade,

We sincerely apologize for the distressing experience you and your grandchildren went through. This is not the level of professionalism we expect from our drivers, and we fully understand the seriousness of the situation you’ve described.

We are committed to investigating this incident thoroughly. To ensure we address this matter properly, could you please email us the full details, including the date and time of the incident, at customerservice@pentagonfoodgroup.co.uk? This will help us to follow up with our transport team and take the necessary steps to prevent any recurrence.

Once again, we are truly sorry for the trouble caused, and we appreciate your patience as we work to resolve this matter.

Kind regards,
Phil

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look