PenStore.com Reviews 2,493

Beautiful Parker Jotter pens: 2 purchased in metallic blue & sparkling violet colours Bought for a grandchild's first school ink pen & arrived well before Dec. birthday Good value, even with deliv... See more

I ordered a pen as a gift and I’m really happy with my purchase. The engraving looks beautiful, and I’m sure my fiancé will be pleasantly surprised when he sees it. The pen feels like a very original... See more

Shipping and processing went as smoothly as it could go when ordering during the X-Mas holidays and thus waiting longer for shipping in itself. Pen arrived as ordered and packed adequately. I recommen... See more

Order placed , was very easy to find the products and offers. Once order placed was promptly shipped , with tracking enabled allowing complete visibility. I have used penstore before as well and will... See more

Pain-free experience from ordering to delivery. They stocked a good range of items, including a mechanical pencil I struggled to find elsewhere. Items received matched the description with no issues o... See more

Fantastic japanese stationery and at fair prices. Loved finding the Lihit Lab cases here, but there's much more in the assortment. Shipping and delivery was super fast. Thank you so much.

Exactly what I ordered and fast shipping! Although for an international order the packaging was quite poor. I spent more than 50£ in 16 pencils and they were just sent in an ordinary envelope. I’ll bu... See more

The pens are so beautiful. I have several in different colours and am grateful to have my stack supplimented by these two more. I just feel that there is a wide number of colours from which I can choo... See more

Ich habe am 17.12. meine Bestellung erhalten. Leider fehlt ein Artikel. Ich habe 2 emails geschrieben an Contact und Kundenservice und bis jetzt noch keine Antwort erhalten. Thank you very much Hannah... See more

The package arrived quickly and perfectly intact. I ordered the advent calendar, it was improved over the last year one, all items are good quality, and there's a lot of variety. Every day I'm excited... See more

I love my Pilot G-TEC Maica and Pilot G-TEC C4, a joy to write with. Everything is great, the ordering and delivery experience top-notch. I wish I could buy Midori notebooks here as well but anyways... See more

Simple easy to use website. Ordering was straightforward. Pens arrived very quickly from Sweden to the UK, with no issues. Good information and updates. An excellent trustworthy seller.

I am a costumer o PenStore for awhile now, totally recommend. The proces are good, have lots of variets of the best stationary in the world and the delivery is fast and carefully packed.

Delivery was way faster than I expected- I ordered copic marker ink, this store has one of the cheapest options in the European market and the most buyer-friendly shipping prices. Highly recommend!

I heard about Pen Store through friends, and am delighted to have followed their recommendation. The products are excellent and reasonably priced. I bought a Lamy ink pen, which was so good I had to... See more

Beautiful store! Lots to offer! I ordered the art advent calendar and was not disappointed!!!! Unfortunately I didn’t wait to follow the advent calendar dates HAHA but either way the whole experience... See more

Great supplier. I found a mechanical pencil that was out of stock everywhere else. It ended up being cheaper from Pen Store and delivery was really quick even though it was from Belgium. Great service... See more

Update, 4 days later, the company contacted me and refunded my premium delivery price, even though they initially refused this in a written email when I requested it. Shows the power of reviews i... See more

I like the product selection and the frequent offers, but the order packing has been increasingly careless, to the point where I am unsure if I will order from Penstore again. My last order was packed... See more

Very happy with my experience with The Pen Store - I got exactly what I ordered and would certainly order from them again with no hesitation. Thank you very much - much appreciated.

I usually paint in oils using a limited supplies of markers and pens made me think out of the box . Which was good for me . Which I enjoyed very much . I will Deffiently start drawing more woth marke... See more

Everything was properly packed and my package arrived in the estimated time. I was kept informed of the follow-up of my order. Each article was exactly as expected.

I'm ordered a advent calendar to my very artistic daughter. The product very unique and worth every penny. The shipping delay little bit (UPS issue), but she was happy to open 4 windows in one day.

I bought the pen advent calendar at £50 and the next week it was reduced to £25 for Black Friday. This made me feel I had grossly overpaid and that perhaps the products within only amount to £25 not £... See more

Sent pencils quickly. Packaging ok (not brilliant). Very expensive postage but they had the grade and type of pencil I needed and a rarely find in other places.

The package was delivered by UPS to the wrong address. Worse still, it was put at the door of that address in heavy rain. It was eventually put outside the correct address. By then, most of the con... See more

Our order came a little damaged but we were delighted with what came, one item was missing and the pen store staff were just lovely solved it kindly, promptly and efficiently, so grateful because in... See more

I got some absolutely beautiful Blackwing pencils from PenStore. They arrived promptly, well packaged and as advertised. Great product and service.

I made an order for Christmas gifts and it was a fantastic experience. Everything came safely and swiftly. I'd easily use them again!

Everything was well packaged, only issue (which is UPS' fault) is that it took longer than normal to deliver.

Order placed at penstore.co.uk. Comms were excellent and package was on time and very well packaged. Recommended!

Wide selection of the Diamine Inks I ordered. Prices are good. Fast delivery, they kept me informed of the progress on delivery and I was able to track my goods.

Order and payment have been very easy and smooth. Delivery was on time, good communication. Thanks for your business.

The Pen Store has great materials for drawing. They were efficient and good service.

I made a purchase and received the in incorrect order. I ordered 4x A2 frames but instead received some pens and accessories. I have emailed pen store several times with no response, so I mess... See more

The PenStore website is nice to use. The delivery time is good and efficient. I can reccommend them for sure.

Great stuff on sale but I’ve had difficulty finding it. Eventually I have gathered silicone mould and candle mould etc but it wasn’t all together. The prices are all in euros so I don’t know what that... See more

The pen I bought is in perfect conditions and arrived in just seven days including weekend. Good prices.

Exactly as I hoped for. The colour and the quality are beautiful. Arrived very quickly.after order was placed too...all the way from Sweden to Ireland!

Very excellent experience, timely delivery, and good overall pricing. I do have a suggestion to be able to add to the order if it is not yet shipped, I forgot to add 2 times but didn't feel like pl... See more

Great arts products available from this store. Great offers when available and the uploads of artwork is a joy to see. Thank you for providing a great service.

Great selection of diaries , I have been ordering from Penstore for several years. My order was delivered on time, no issues.

Everything about this store is great. The order, the shipping, communication. Will buy again for sure.

Lots of beautiful Pilot inks to choose from - an excellent choice and at great prices.

I ordered some fountain pens and inks. They arrived in perfect condition and on time as specified. Very happy.

Poor description of product Said a set of pens It was 3 pencil (2 of the same colour) The 3 pens were nothing special Waste of £22 UPDATE: the pen store refunded me in full for this following... See more

The Penstore Advent Calendar looks great and the idea of discovering a new creative surprise each day is fun. However, the contents feel a bit randomly put together: many items are just samples (... See more

Great price, fast and simple website. Very fast delivery and the pen was in perfect condition. Excelent buyer experience.

Good choice of Pilot Iroshizuku inks, and in stock unlike a lot of other sites. Dispatched quickly as well.

Poor Delivery and Customer Service Delivery for the advent calendar that I ordered on 27 November 2025 was not even attempted until 10 December 2025. So a child was waiting 10 days to open her ad... See more

The delivery never happened. I bought for my daughter in Wales.I live in Ireland. There was an attempt from your delivery company to find Cardiff (Wales, UK) in Ireland. We have had no goods nor any r... See more

Returning customer. As always fast delivery of good items with a fair pricing. I will return.

The parcel went astray with UPS and one email to PenStore and they sorted it out! Have you ever tried to talk to that ups bot when there is an issue?

I ordered sokebrubber stamps to make my own Christmas cards, but when they arrived (and they were not inexpensive!) they were much SMALLER than I expected and really only suitable for printing on litt... See more

I have ordered a competition pack "Pen Store Talents" and it was not delivered to me, it's lost. I have reported this to Ups but no action so far. I have no idea how it is going to be solved but I am... See more