I have worked in many places that I have forgotten or didn't even know I had left contributions, money that was probably lost. Penny is helpful and helped me realize how much money was lost, I was act... See more
Company replied
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See what reviewers are saying
I’ve been using Penny to help track down my pensions, and overall it’s been a really positive experience. The platform is easy to navigate, and it simplifies what would otherwise be a pretty confusi... See more
Company replied
I’ve said for a long time that there should be a way of finding old and existing pensions based on your National Insurance number. Thanks to Penny, in a matter of days, I know all I need to know about... See more
Company replied
Penny is easy to use. The instructions are clear. Pensions were ‘found’ and added to the App in hours. Penny is now an important tool in my financial planning activity. I have recommended Penny... See more
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Company details
About Penny Pension
Written by the company
Penny finds and transfers your old pensions
You probably have thousands of pounds in pensions. Find it all, and transfer it in to a simple pension account ⚡
Penny is authorised and regulated by the FCA (FRN: 921299). As with all pensions, it's important that you know that the value of your investment could go up as well as down. You could get back less than you put in. Capital at risk.
Contact info
Unit 4.6 Paintworks, Bath Road, BS43EH, Bristol, United Kingdom
- 020 3535 0318
- office@pennypension.com
- pennypension.com
4.7
Excellent
660 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic
Very fast and professional easy to navigate around hastle free nice easy and simple app to use quick and professional response to any issues you may have on live chat would deffo recommend transferring any pensions you have into penny to console them all into one place
10 June 2024
Unprompted review
Reply from Penny Pension
Hey Ant,
Thanks for the glowing review and the 5 stars!
Everything was so easy
Everything was so easy. Even when I was struggling the online chat helped quickly
6 June 2024
Unprompted review
Reply from Penny Pension
Thanks for the review!
We pride ourselves on our quick and effective customer service here at Penny. 💬
Was really easy too set up and use…
Was really easy too set up and use within only 2 days they had found one off my old pensions I thought I had lost
21 May 2024
Unprompted review
Reply from Penny Pension
We love stories of finding peoples lost pots. 💰
Really pleased we delivered that for you within two days. 🏎️
Thanks for the 5 stars.
Team Penny
Reply from Penny Pension
Cheers Scott we are really happy to have helped you out!!
Reply from Penny Pension
Thank you for the review Micah. Great to have you onboard at Penny. 📱
I found it very simple and…
I found it very simple and straightforward to use.
19 May 2024
Unprompted review
Reply from Penny Pension
Thanks for the 5 stars Harry 💫
I have been putting this off…
I have been putting off finding old pensions due to the complicated long boring process. I stumbled upon Penny and they have provided an exceptional service. It was incredibly efficient and straightforward, saving me time and stress.
20 May 2024
Unprompted review
Reply from Penny Pension
Cheers Chris, we agree that is exactly how pensions should be - "efficient and straightforward"
This is also exactly what we hoped to do when designing our app - "saving time and stress."
Have a great weekend,
Team Penny
Everything was so easy to do
Everything was so easy to do, and I had regular contact and updates from with the app and live chat in the app too 😎
Special thanks to Lianna
Awesome, simply awesome!
17 May 2024
Unprompted review
Reply from Penny Pension
That's great to hear you are appreciating our first class customer service team!
We'll pass on your kind comments to Lianna. 😎
Really good app does what it says
29 April 2024
Unprompted review
Very simple and easy to use
Very simple and easy to use - looking forward to finally knowing where everything is from over the years!
19 April 2024
Unprompted review
Exactly what I needed
Helped me to find the pensions I already paid into.
19 April 2024
Unprompted review
Penny have been very efficient
Penny have been great in finding pensions that I had ling forgotten about. The whole process has been very quick. I've been updated via the app too. Would recommend
19 April 2024
Unprompted review
Made finding my pensions hassle free
19 April 2024
Unprompted review
Great service, easy to use app
Great service, found two long lost pensions for me
18 April 2024
Unprompted review
Reply from Penny Pension
Hi Dean,
Thanks for the kind feedback.
Great to have you with Penny. 💪
Thanks,
Team Penny
Very easy to use and a great service. Highly recommended
Very easy to use and a great service. No hassle and no time wasting
1 April 2024
Unprompted review
Reply from Penny Pension
Cheers for 5 stars 🤩
Exactly how pensions should be. Low stress and hassle free.
So easy to use and transfer pension's
So easy to use and transfer pension's! They do everything for you
18 April 2024
Unprompted review
Reply from Penny Pension
Thanks for the feedback Paul!
We would love to know how to turn your 4 star review into 5 ⭐️
You can drop our support team a message on intercom or via email any time. 💬
Just waiting for all my pensions too…
Just waiting for all my pensions too come together, been using penny for a few weeks but where I have had10 or so jobs it’s taking it’s time
3 April 2024
Unprompted review
Reply from Penny Pension
Hi Ric,
Thanks for the review. If you are still having any issues for any pensions then please reach out to one of our support team on livechat. They should be able to get you an answer on every pension query and fingers crossed help with these last missing few. 🤞
Team Penny
Easy to use
Easy to use, very quick at finding your pension. If you need support they very quick at resolving your issues especially from lianna.
3 April 2024
Unprompted review
Reply from Penny Pension
Thanks Samuel!
We'll make sure to pass on your kind words about Lianna. 👌
Reply from Penny Pension
So glad to hear Penny's making your pension journey smoother, Michael! Thanks for sharing.
Reply from Penny Pension
Thanks for leaving a review, Ravi! 🙏
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