Penji Reviews 

387
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and high-quality design work. Many appreciate the team's responsiveness, clear communication, and ability to handle diverse design requests, from social media graphics to full creative packages. This valuable partnership helps streamline design needs and elevate brands. People frequently commend the professional and helpful staff, including project managers and designers, for being attentive, skilled, and understanding of specific brand needs. The user experience is consistently smooth, with many finding the onboarding process frictionless and the system easy to manage, ensuring dependable design support and consistent results.

What people talk about most

Service

Reviewers mention positive feedback about service, with many customers considering it an important part of... See more

Staff

Consumers find staff to be positive, highlighting their responsiveness, professionalism, and willingness to... See more

User experience

Customers consistently note positive experiences with user experience, highlighting responsive and... See more

Quality

Customers consistently report positive experiences with the quality of work received, highlighting that teams... See more

Product

People report positive experiences with the product, highlighting its ability to deliver high-quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience with Penji has been outstanding. Within a couple of weeks, their designers were delivering high-quality brand pieces that looked and felt like us. They’re quick, communicative, an... See more

Company replied

Rated 5 out of 5 stars

After two months with Penji, we’ve been happy with the work. They’re responsive, open to feedback, and willing to take calls when needed. It sometimes takes a few revision rounds, but they always get... See more

Company replied

Rated 5 out of 5 stars

I've tried more than a few of these creative services and so far, Penji is the best of the best! Their system to submit project requests is one of the simplest and most streamlined. Their designers ar... See more

Company replied

Rated 5 out of 5 stars

I just started using Penji for our seed stage startup and it's been perfect. We've needed everything from social media graphics and company presentations to Chrome store assets and product hero mo... See more

Company replied


Company details

  1. Marketing Agency
  2. Design Agency
  3. Internet Marketing Service
  4. Marketing Consultant
  5. Online Marketing Agency
  6. Website Designer

Written by the company

Penji is a creative technology company built to eliminate one of the most costly mistakes in business—hiring the wrong designer. With Penji, you get access to a vetted team of world-class graphic designers ready to tackle over 120+ design categories. From logos to landing pages, every project is delivered with speed and precision—typically within 24 to 48 hours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(387)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Penji has been an incredibly reliable…

Penji has been an incredibly reliable partner for our design needs. They’ve helped us on multiple rush projects—even after hours when needed—and always find a way to deliver exactly what we need, even if it’s slightly out of scope. AD Pepe has been fantastic to work with, always going the extra mile to help. Highly recommend!

25 March 2026
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the kind words, Briana! We’re really glad to hear that the team has been able to support you, especially on those rush and after-hours projects. I’ll make sure Pepe sees this. He’ll really appreciate it. Thanks again for the recommendation!

Rated 5 out of 5 stars

Reliable and consistent

We have worked with Penji for a number of years and have found them to be a consistently reliable partner. They produce strong, dependable content and work thoughtfully within our brand standards, parameters, and templates.

9 March 2026
Unprompted review
Penji logo

Reply from Penji

Thank you for being with us for so many years, Nicola! We really appreciate your trust in Penji and are glad to hear our team has been a reliable partner. It means a lot to know the designs consistently align with your brand standards. Thanks again for the kind words!

Rated 4 out of 5 stars

I had a great experience with Penji

I had a great experience with Penji. They handled every project with care and any issues were resolved promptly

Would definitely recommend to any small business who needs consistent design work but doesn't need or want to hire those positions full time

10 March 2026
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the kind words, Cam! We're glad to hear you had a great experience and that our team could handle your projects with care. We really appreciate the recommendation and are always here if you need design support!

Rated 3 out of 5 stars

Good to work with!

23 February 2026
Unprompted review
Penji logo

Reply from Penji

Thank you so much for taking the time to leave a review, Dave! We really appreciate it! While it looks like this review isn’t from one of our customers, we’re still grateful for the kind words. If you ever decide to work with us in the future, we’d love the opportunity to collaborate!

Rated 5 out of 5 stars

Our Go-To Design Service

We’ve been using Penji for about two years now, and it has been a huge asset for our growing media agency. Their team consistently delivers high-quality work, from logo creation and social media graphics to print design and everything in between. The turnaround times are fast, revisions are easy, and communication is always clear and professional. Highly recommend Penji to any business or agency that needs dependable, high-quality design support.

23 February 2026
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the kind words and for being with us for the past two years, Lea! We’re thrilled to hear that Penji has been a valuable part of your agency’s growth. We truly appreciate the recommendation and look forward to continuing to support your design needs.

Rated 5 out of 5 stars

Worth the $$$

We have used them for a number of different things. Ranging from logo creation to cartoon drawings, and anything in-between.

Highly suggest Penji to all of our freinds in our similar space.

16 February 2026
Unprompted review
Penji logo

Reply from Penji

Thank you so much, Cory! We really appreciate the support and are glad Penji has been helpful for everything from logos to custom illustrations. It means a lot that you’d recommend us to others. We’re excited to keep creating great designs for you!

Rated 5 out of 5 stars

I used Penji for about a year and they…

I used Penji for about a year and they were great. I used a competitor of theirs in the past and was not happy with the results. The work done by the designers at Penji was much better. My Ad, Pepe, was super helpful and always answered my questions and concerns quickly. I highly recommend Penji!

27 January 2026
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the kind feedback, Evan! We’re glad to hear you had a great experience with Penji and that our designers delivered results you were happy with. We’ll be sure to pass along your shoutout to Pepe; he’ll love it! We truly appreciate the recommendation and hope to work with you again.

Rated 5 out of 5 stars

A reliable design partner for growing teams

We’ve been using Penji as an extension of our design team and have found the platform to be a valuable resource for ongoing design support.
The process is straightforward, turnaround times are generally fast, and the ability to submit multiple requests has helped us move efficiently across a wide range of design tasks. The team is responsive, and the system works well for managing day-to-day design needs.
For businesses or agencies looking for scalable design support without the overhead of hiring in-house, Penji offers a solid and dependable solution.

27 January 2026
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the thoughtful feedback, Martin! We’re glad to hear Penji has been a dependable extension of your design team and that the platform is helping you stay efficient. We truly appreciate your trust and look forward to supporting your design needs moving forward!

Rated 5 out of 5 stars

Great quality

Great quality, take ownership, updates delivered by the next day almost always

5 January 2026
Unprompted review
Penji logo

Reply from Penji

Thank you so much, Colby! We’re glad you’re happy with the quality, quick updates, and our team taking ownership. We truly appreciate your support and look forward to continuing to work with you!

Rated 5 out of 5 stars

Highly recommended! Great design and customer serivce.

This is my second website designed by Penji. It looks fabulous! I get lots of compliments on it. Working with the designers was easy. When I asked for an extension of my plan due to holiday closings, they gave me and extra 6 days of design services right away. Highly recommended!

1 January 2026
Unprompted review
Penji logo

Reply from Penji

Thank you so much, Joseph! We’re thrilled to hear you’re loving your second website and getting lots of compliments on it! It’s great to know our designers made the process easy and that we could help out with the extension. We really appreciate the recommendation and are excited to keep working with you!

Rated 5 out of 5 stars

Highly recommend Penji for design…

Highly recommend Penji for design services! High quality and a great platform to manage multiple projects.

22 December 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the recommendation, SM! We’re glad you’re enjoying the quality of our designs and how easy the platform makes managing multiple projects. We appreciate your support!

Rated 5 out of 5 stars

Game changing our digital marketing agency

I have been working with Penji for almost three months now and the results have been a game changer for our agency. We have tried just about every other graphic design vendor and they are the best - by far. Seriously, you name a graphic design vendor, we have tried them and Penji has been a breath of fresh air. The work is quick BUT it's done right too. The other vendors we use would brad a 1-2 day turn around but every time we received a submission, it would be another 4 days of edits for things that should not have been missed. Their online portal is probably the secret to their success. It's clearly built for agencies. Stop reading this review and do yourself a favor - just sign up.

20 December 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for this amazing review, Max! We’re thrilled to hear Penji has been a game-changer for your agency and that our speed, quality, and portal are making a real difference. We truly appreciate the trust, and we’re excited to keep delivering great work for you!

Rated 5 out of 5 stars

Ive been using Penji for about a year…

Ive been using Penji for about a year now, I highly reccommend, has really helped my buisness.

12 December 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much, Lisa! We’re thrilled to hear Penji has been helping your business over the past year. We truly appreciate the recommendation and look forward to continuing to support you!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Highly recommend.

The organization, ability to support so many styles of ads, rapid communication, and quality of work has been amazing. Highly recommend and they will be a partner for years to come.

10 December 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the awesome feedback, Chantz! We’re really glad to hear you’ve been loving the variety, speed, and quality of our work. We’re excited to keep partnering with you for many years to come!

Rated 5 out of 5 stars

Penji Solved Our Graphic Design Bottleneck

Graphic design was a significant bottleneck for Ascendant Arrow. As a branding and marketing agency, we need high-end designs delivered fast. Before working with Penji, we had constant issues with freelancer delays and broken promises. And getting revisions could sometimes take days/weeks. That's all solved now after signing up with Penji. I am impressed with their attention to detail, the strong skills among their squad of designers, and how capable they are in taking on anything we give them. I have not heard "no", and the more project we assign, the more excited I feel about being able to offer our clients the best in graphic design. Not just that, but also video editing.

They are reliable and truly professional.

And their project management system is clear and easy to use.

Platforms like Penji can change the game for a growing marketing agency.

10 December 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for this amazing review, Saeed! We're really glad to hear that Penji has helped take the pressure off your design workflow and that our team has been delivering the speed and quality you need. We appreciate your trust, and we're excited to keep supporting Ascendant Arrow with awesome designs and video edits. We're always here for you!

Rated 5 out of 5 stars

Excellent service, great value, and an amazing team

I’ve been using Penji for a couple of years now across different companies, and they’ve consistently delivered a great experience. The team is incredibly engaged and always responsive, they take feedback on board quickly and are genuinely easy to work with.

One thing I really appreciate is their flexibility in assigning designers. If you find designers you love collaborating with, they’re more than happy to keep you working together, which makes the whole process even smoother.

For the quality and speed you get, the pricing is excellent value for money. Highly recommend!

4 December 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much for the amazing review, Brooke! We’re really happy to hear that you’ve had a consistently great experience with Penji over the years. Our team loves working with you, and we’re glad the flexibility, quality, and speed have been hitting the mark. We truly appreciate your support and recommendation!

Rated 5 out of 5 stars

A dream come true

Working with Penji and their team has been a dream come true, we used to struggle finding good talent that was consistent and professional. With Penji we get excellent creative each and every time!

1 December 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much, Chelsea! We're really happy to hear that Penji has made the design process easier for you. Consistency and quality are what we aim for, and it’s awesome to know you’re getting that every time. We appreciate you!

Rated 5 out of 5 stars

Penji has made our team more efficient…

Penji has made our team more efficient by delivering as promised on time!

1 December 2025
Unprompted review
Penji logo

Reply from Penji

Thank you so much, Noah! We're glad to hear Penji’s helping your team stay efficient and on schedule. We appreciate you and are always here when you need us!

Rated 5 out of 5 stars

After two months with Penji

After two months with Penji, we’ve been happy with the work. They’re responsive, open to feedback, and willing to take calls when needed. It sometimes takes a few revision rounds, but they always get the job done. Pepe, (Our AD) in particular, has been great—very engaged and quick to respond. A bit more attention to the brief upfront would be helpful, but overall it’s been a solid experience"

19 November 2025
Unprompted review
Penji logo

Reply from Penji

Thank you for the awesome feedback, Kristen! We're glad to hear you've been happy with the work so far, and it's great to know AD Pepe has been taking good care of your projects. We appreciate your note about the briefs. We’re always working to get better and make things smoother for you. If there’s ever anything you need, we’re here and happy to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look