Peninsula UK Reviews 

23,820
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,965 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and prompt support received during complex health and safety or human resources management processes. People truly appreciate the professional guidance, noting that dedicated advisors are incredibly patient, reassuring, and always explain everything clearly without confusing jargon. Some reviewers were not happy with response times and communication gaps when trying to secure urgent answers for their business matters. A few other consumers also felt that the service could occasionally be slow, leading to frustrating delays and a disappointing lack of proper follow-up.

What people talk about most

Staff

People report positive experiences with staff, frequently expressing appreciation for the knowledgeable,... See more

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting helpful... See more

Service

Reviewers highlight positive aspects of service, consistently praising the supportive, knowledgeable, and... See more

Response time

Clients share positive opinions on response time, frequently highlighting that reviewers receive swift... See more

User experience

Consumers find user experience to be positive, highlighting helpful support staff who make navigating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Willem Fung, our Health and Safety Consultant, again. He’s brilliant with a vast knowledge base and his advice was incredibly helpful and crucial for our business. His comprehensive report also... See more

Company replied

Rated 5 out of 5 stars

We've been a customer with Peninsula for some time and have always had a supportive and valuable service. Recently, we worked with Danielle, who expertly guided us and quickly responded to our long... See more

Company replied

Rated 5 out of 5 stars

Danielle is absolutely brilliant to work with. She is always quick to respond, incredibly supportive and really knowledgeable. She has taken the time to understand our business and, importantly, w... See more

Company replied

Rated 5 out of 5 stars

Speaking with the team frequently to help a client meet compliance - someone is always prompt in response. Particularly grateful for the time Jonathan gave to go through a lengthy audit and point out... See more

Company replied


Company details

  1. Human Resource Consulting
  2. also in
  3. Business and IT Consulting Agency
  4. Employment Consultant
  5. Legal Services
  6. Occupational Safety and Health

Written by the company

Since 1983 Peninsula has been providing professional services to small businesses across the UK. We started small ourselves, just a few people in a room. So, although we've grown over the years, our values remain the same. We know what small businesses need because we are still a small business at heart. Today our services go beyond employment and HR to cover health and safety management, insurance, employee well-being, and much more besides. Whatever we do, the service is always provided by a handpicked team of experts, so you can be sure you're getting the best. We have expanded to provide these services to small businesses in Ireland, Australia, New Zealand and Canada meaning that more people are protected by Peninsula. HR Outsourcing Services Health & Safety Services Free Guides and Downloads! Peninsula BrAInbox Celebrate our 40TH Anniversary with a 1 year Free service give away!


Contact info

4.9

Excellent

TrustScore 5 out of 5

24K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(23,820)

2,879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

H&S advice

Hanaan Parkinson Ramsbottom has been most helpful today in guiding me in how best to support a staff member with quite a complex matter.
​​​​

8 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Elaine Muir is a lovely and very…

Elaine Muir is a lovely and very helpful, nothing is to much for her always happy to take a phone call to help. Gives excellent advice and guides you in the right direction. She is an assett to your company overall excellent experience while resolving my issues. cant recommend her enough, kind, freindly and very professional. Thank you Elaine Kind Regards Jeanette

8 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

We feel confident that our situation was dealt with professionalism…

We felt confident that our situation was dealt with in a very professional and understanding way, and every procedure has been explained thoroughly. Documentation has been produced without delay. Paige Prescott dealt with the interviews very considerately and thoroughly. Very grateful for their guidance & support.

6 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Excellent HR documentation advice & support from Ruby Noone

Excellent, speedy and accurate HR documentation information and support from Ruby Noone who was determined also to fix an upload query to the system for me. Super positive and fun communication style, thank you Ruby!

8 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Gemma Murphy is excellent as a face to…

Gemma Murphy is excellent as a face to face HR consultant she made it easy to understand. Very impressed.

7 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Excellent service from Danielle Sullivan

Danielle Sullivan has provided excellent support throughout a very complicated case and continues to do so. She is efficient, professional, and extremely responsive, ensuring that queries are dealt with promptly and effectively. Her advice and guidance have been instrumental, and I am very grateful for her continued assistance.

5 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Satisfied Customer

Claudia Page shown competence in her job role and was very effective in her acumen of the knowledge required to assist with my enquiry.

7 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Great advice with some tricky…

Great advice with some tricky situations, answered and advised on all questions quickly and gave us confidence in our decisions. Jennifer Kwiatkowski was particularly understanding and helpful, thanks

7 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Fantastic and helpful response

Received clear, precise and detailed response from Elena Covei to an HR query. Great communication throughout the process and really appreciated their support. I completely understood what was required in order to deal with the issue.

30 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 4 out of 5 stars

Alexandra was really understanding of our requests

Alexandra was really understanding of what we asked for and accommodated it well

5 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Very helpful and easy to deal with

6 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Lindsay was a pleasure to talk to

Lindsay was a pleasure to talk to. explained everything and gave us all the help we needed.
Thank you

5 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Jeff was professional and knowledgable…

Jeff was professional and knowledgable about my request and gave appropriate advice, he also followed up in an email which was helpful

6 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Liam Tagg was assigned to support us…

Liam Tagg was assigned to support us through a complex HR case and was brilliant from start to finish. It was immediately clear that he had taken the time to thoroughly read and digest every detail of our background documentation, showing a deep, complete understanding of the case. His advice and support throughout the entire process were clear, practical, and top-tier. A massive thank you to Liam for his expertise and dedication.

10 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Abo was a lovely H&S consultant

Abo was very knowledgeable and extremely patient at our health and safety consultation. Nothing was too much to ask and he had a plan of action straight away. We were very pleased with the experience and would definitely recommend working with him

6 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Excellent HR support

Jennifer Kwiatkowski has supported us through a number of HR situations brilliantly. She always responds as soon as she can, has clear and professional advice and supports us so well. She's made a huge difference to us and we are incredibly grateful for her support.

6 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Compliment to Claudia Page

With Claudia Page's help, my queries got quickly resolved. And Claudia sent out a summary for our call discussion with the email providing her contact details in case I have further needs. Thanks to her swift assistance, everything goes smoothly!

6 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Highly recommended…

Danielle is absolutely brilliant to work with. She is always quick to respond, incredibly supportive and really knowledgeable. She has taken the time to understand our business and, importantly, what I need as a manager.

Having Danielle there to offer advice and guidance when I need it has made me feel so much more confident in my role. I know I have someone knowledgeable and reliable to back me up, which is invaluable when dealing with the more complicated side of managing a team.

I honestly couldn’t recommend her and Peninsula highly enough!

6 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Excellent Representation

I would like to express my sincere appreciation to Peninsula and, in particular, the solicitor Nazifa Rahimi who represented me throughout a very difficult and challenging Employment Tribunal case.

From the very beginning, I was extremely impressed by the professional, thorough, and meticulous approach taken. The case involved complex and difficult circumstances, but every detail was carefully examined and considered. The preparation was exceptionally detailed, and I always felt that my case was being handled with the highest level of care, dedication, and professionalism.
The solicitor’s attention to detail, extensive preparation, and clear understanding of the issues played a significant role in achieving a successful outcome.
I am extremely grateful for the support, expertise, and determination shown throughout the process. I would have no hesitation in recommending Peninsula and their legal team to anyone facing a difficult employment matter.

Thank you for the excellent service and for helping to achieve such a positive outcome.

6 October 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

Rated 5 out of 5 stars

Real people to help solve the real problems

Speaking with the team frequently to help a client meet compliance - someone is always prompt in response. Particularly grateful for the time Jonathan gave to go through a lengthy audit and point out how best to move forward. I really appreciated his guidance and expertise.

23 September 2026
Unprompted review
Peninsula UK logo

Reply from Peninsula UK

Thank you for taking the time to share your fantastic feedback. We are very happy to know you have had a positive experience with us here at Peninsula, and we thank you for choosing us. Please rest assured that your review will be passed on to the team, it truly serves as a testament to all of their hard work! If you have any further queries, our team are always available to help. Thank you for choosing Peninsula, we hope you have a wonderful week.

Did you know that you could earn £500 by referring another business for our services?
Here is everything you need to know: https://www.peninsulagrouplimited.com/refer-a-business/

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