Penguin CBD Reviews 

I ordered Penguin CBD oil in August looked at the exportation date in October and it said November of this year. That means they are shipping almost expired product. I looked them up and saw they have changed hands twice and are owned by a holding company so that might explain the decline in quality.

Worked for them for 3 months - after very little communication and no real direction, I decided to quit. Throughout my 3 month span of employment, I was not paid once as I was never told how to be paid. In February when I quit, I reached out asking to be paid for the time I’d worked. I didn’t receive a response until March. I was told to send an invoice so I did. They then told me the invoice I sent wasn’t sufficient and seemed critical of me for not knowing how to be paid as a “contractor.” The only issue is that I was not hired as a contractor, but as a part time employee, and was never told how to be paid. After some back and forth, I decided to chalk it up as a loss because they were too disorganized to figure out how to pay me. Bad company, no organization with employees nor with order shipping nor with customer service. Avoid.

They are a bunch of thieves. They add and add to your order with no acceptance on your part

I placed an order on October 25, today is October 31 and I have received no updates regarding my order. I sent an email yesterday, have not received any reply. I also tried to contact them through their website by filling out the contact form but every time I tried to submit, it came up error loading.

After reading the reviews below, I’m worried about my order. I ordered the CBD to send to a friend’s dog who has cancer. Now I’m wondering if they will even receive the order. I would ask for a refund but from what I read below, that might be an impossible task.

From a former affiliate, I am highly disappointed by the lack of professionalism. This brand decided to leave negative feedback on the platform because they didn't have any sales. However, this brand not only never sent out promotional emails to promote their products, they were often showing to have low funds or going offline. Who would want to promote a brand, had I gotten any emails, if they are going offline from the affiliate platform?

I'd have been happy to work with Penguin CBD had they actually sent out promotional material or made contact with me to discuss ideas. However, Penguin CBD failed to do this and instead left negative feedback because they didn't have sales. Very unprofessional and definitely not a brand I will be promoting to my followers now.

The way I see it is if they don't communicate with their affiliates I can only imagine they provide poor customer service to their shoppers. Therefore, this is not a brand I am willing to work with due to poor professionalism. Which based on other review from actual customers I can see my assumption of the brand decision to take myself off their affiliate program was the correct one.

i ordered and received cbd gummies they did not work for me i sent the company an E mail to credit my cc but never received a reply so I disputed the charge on my cc Penguin sent documentation saying they sent me return instructions which they never did in my opinion they are a scam company that just wants your money. any company that does not list a phone number for customer support is not trustworthy

We ordered 2 products in auto ship. The charge hit the card immediately before shipping. At first nothing came. When I questioned customer service I was told 1 product was being restocked. So I said send the one in stock. We received the stock item make and female product and liked it. The next auto ship charge hit and still the first back order product had not arrived. Again I question led what was in stock after a long delay with both products for the second auto ship. Finally I requested cancelation of all orders and a refund whose we did receive. I recently have tried twice to contact about the status of inventory and no response.

Well if I gave them no stars it would be better they kept billing me after I canceled my subscription and then kept sending cbd and kept billing no customer support absolutely stealing money I did not place any order!!! Do not do any business with this company!!

I needed clarification/information about some products and consequently reached out through the Contact page on their website...NO REPLY. Tried directly via email happy at penguincbd...NO REPLY.
Tried to find a phone number...NO LUCK.
Maybe good products but bad customer service.

Place an order with Penguin for their CBD oil over a month ago, I was charged $100+ within minutes. After a few days I inquired on when it was going to ship. I was told they were restocking the product and it would ship within 2 weeks. Well it still has not shipped. It's bad enough they are charging before they ship their products, but to charge for a product you don’t even have is just unacceptable. Won’t buy from them again! 👎☹️
Update: I receive capsule from them and they were useless, did nothing for me!

Penguin has the best cbd on the market. Every other brand I tried were either too expensive or didn't work. On top of that their customer service is top notch. They answered my email on a Saturday night. Amazing.

I am a first-time buyer of CBD oil. Of course for that reason I did a lot of research to find exactly what I needed. I came across penguin CBD brand and found that they had an outstanding reviews.
I now see why they have such great reviews, not only is the website extremely informative, but the customer service is hands-down the best!
I emailed with a few questions, and a representative named Stephanie who was extremely sweet, informative and efficient with her response - not to mention I received a response from her within an hour (which is unheard of for many companies) was so helpful.
The fact that this company cares to this extent about their customers is enough to make me continue shopping with them, as well as recommend it to anyone who has not tried CBD product before.
It's very refreshing to purchase from a company that genuinely cares about their business and customers. I highly recommend checking them out and shopping with them!
I can't say enough good things about penguin CBD.