pellaReviews 

69
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

The owner, stonechat, is active and always listens to the community. Pella.app is receiving constant updates and focus, and even when they're losing money, they focus on their community and ensure pel... See more

Company replied

Rated 1 out of 5 stars

This service was decent, when it worked MONTHS ago. The owner moved on to some other project and didn't fix any of the tens of bugs it has. Because of its high rank on Google search, tens of peo... See more

Rated 1 out of 5 stars

It’s true — it’s cheap. But you can definitely feel it. There’s no official support, only “community” support via Discord. Honestly, I think that’s unacceptable — maybe even borderline illegal... See more

Rated 5 out of 5 stars

In advance, I have to say the owner and his moderators are world class. what the owner stonechat has built up here deserves a lot of respect. I have been looking for a good hosting service for my proj... See more

Company details

  1. Cloud Computing Service

Written by the company

pella is the most reliable free Discord Bot and Minecraft server host. With high quality hardware and efficient server distribution, we provide hosting with no headaches.


Contact info

3.6

Average

TrustScore 3.5 out of 5

69 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(69)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

It’s true, it’s cheap

It’s true — it’s cheap. But you can definitely feel it.

There’s no official support, only “community” support via Discord. Honestly, I think that’s unacceptable — maybe even borderline illegal — when you're paying for a service (and yes, I did pay).

When I first subscribed, the service behaved very strangely. For example, while hosting a simple Python FastAPI application, a single request would trigger twenty others simultaneously. This bug took several days — maybe even weeks — to get fixed. Hard to tell how long it had been there.

Now, I go back to my admin panel… and suddenly, no domains. Nothing. And how do I get help? Again, just public Discord support — where no one responds.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site. I paid for a premium subscription ($3/month approx.) but I didn't receive anything, it didn't even create the project for me. When I asked for help on the discord server they didn't answer me, but they only answer certain users. I found a more reliable replacement for this site.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

How the mighty have fallen.

It was great at start, regular updates and fixes, then it just died. Stopped being developed what-so-ever. Owner barely active, around once every 3 or so weeks. Buggy service, save yourself the money and time and go with something else.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

USED to be really good

USED to be really good, now its garbage, paid servers are down more than theyre up these days, dashboard isnt smooth anymore, server struggles to restart itself half the time failing, in the past week paid servers have been rate limited 3 times, with 12-22 hours between fixes, owner doesnt care anymore, try something else

11 May 2025
Unprompted review
Rated 1 out of 5 stars

oh boy where do I start ...

This service was decent, when it worked MONTHS ago.
The owner moved on to some other project and didn't fix any of the tens of bugs it has.
Because of its high rank on Google search, tens of people come on the support server every day and complain (rightfully so)
It would be a million times better if he didn't promise a free service, since we can see he can't provide it.
These issues persist even for paid users, starting from git desync, unresponsive dashboard, broken logs, no packages, and many more bugs

Switch to something else if you want something that works

4 May 2025
Unprompted review
Rated 1 out of 5 stars

Outrageous

Very low or no support on issues, frequent service outages and no help received. It is having an outage right now. Owner does not respond to anything.

18 April 2025
Unprompted review
Rated 3 out of 5 stars

It was working fine ,then all files were gone...

It was working fine ,then i stopped my bot to fix a bug and when i came back to the website all files were gone and i couldn't even upload my files. i tried deleting and making new bot still the same issue files weren't showing.
EDIT: it started working but i still csn't access my files

14 March 2025
Unprompted review
Rated 3 out of 5 stars

Tri-category Pella Review (3 stars)

Ease of use/features: Pella has some of the best features of any hosting platform I've tried, and it's very easy to navigate/learn for people new to development. You can easily upload your code or write it from scratch, monitor CPU/RAM usage, add your development team to the project with different ranks, install packages easily or install addons with a click of the button, have your bot started and online within minutes, and more!
RATING: 5/5

Reliability: While Pella is an amazing tool for new developers, providing free access to servers to get your bot online with no credit card needed, nodes, including premium ones at times, are subject to frequent DDoS attacks, causing servers to go offline, and even files to be inaccessible, for many hours at a time. That being said, I can recognize that Pella only has one developer (Stonechat) trying their very best, and they can't control the actions of others. You also cannot expect perfection from something that's free, or even in the case of Premium, that has unmatched monthly/annual prices. Overall, it's a decent hosting service, and for an amazing cost, if you can handle occasional downtime.
RATING: 3/5

Customer Service: I recognize that Stonechat (the owner/developer) is trying to handle customer service by himself, and that can be very overwhelming, trying to respond and assist so many people on the busy schedule of still trying to maintain Pella. With that stated, perhaps some help or a better ticketing system should be considered, because going days before getting a proper response/resolution to issues (such as not receiving a server after payment) is unacceptable.
RATING: 1/5

(5+3+2)/3=3 (take the sum of each category, and divide it by the 3 categories)
OVERALL RATING: 3 stars

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Best Service Out There

My discord had troubles executing commands on the 1st try you would have to do it 3-4 times for it to actually work. After I found out about pella commands actually work on the first try, and its fast. Lastly, the support is amazing, fast, and simple.

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Best quality / price hosting app

pella.app is the best hosting services provider ive ever know! fast support tho!

20 December 2024
Unprompted review
pella logo

Reply from pella

I'm so glad to hear that! Thanks for leaving an amazing review ❤️

- stonechat

Rated 5 out of 5 stars

Great for bot hosting

The hosting is COMPLEATLY FREE AND 24/7, UNLIMITED SERVERS (u need to watch one or + ads for 24hrs+ of runtime but is fine BC ITS FREE). I love it

29 October 2024
Unprompted review
Rated 5 out of 5 stars

I love it

This is the best host ever. The owner is a great and helpful guy and the servers are reliable. This is how all hosts need to be! No overpriceing, custom dashboard, great mods and the best community

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Loving it

Found this site on youtube, tested it and worked as expected without any trouble, very user friendly interface. Crispy prices, Would recommend to anyone

27 October 2024
Unprompted review

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