GORGEOUS BOOTS & SUPERB CUSTOMER SERVICE
Absolutely over the moon with the style and quality of the Nora Shearling Boots and delighted with the extremely helpful and courteous customer service. Thank You.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Behind Pegia is a family with a deeply rooted history of working with sheepskin. They have a tannery where they transform raw sheepskin into a soft, cosy material passed down from generation to generation. Originally named Pegia refers to the mythological name of a small town where the family's first tannery was established. Inspired by their love for sheepskin and a desire to share its cosy allure with the world, the family created Pegia. They wanted to blend their heritage with modern styles to offer footwear and sheepskin products that are both comfortable and fashionable.
284 Chase Road, A Block 2nd Floor, N14 6HF, London, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely over the moon with the style and quality of the Nora Shearling Boots and delighted with the extremely helpful and courteous customer service. Thank You.
I’ve never experienced better customer service.
A different level.
I purchased a pair of boots and received them in a timely fashion, I was concerned about the quality at first but when I got them they were great, just a little too much like "shoes" than boots for me and a little too narrow on the foot - these are personal preferences.
PEGIA customer service was SO gracious in their efforts to help please me as a customer and all of my concerns went with the wind. This is a great company and if you are hesitant about buying from them - dont be! they are legit and great quality, great customer service is a big plus. Ill be ordering again.
The customer service and the product is second to none. I bought the cool moon linde boots and had some queries re sizing and they were super helpful. The boots I bought are so gorgeous and warm. They are really good quality and super warm as they are real sheepskin. I don't think I will go anywhere else now for warm winter/apres ski boots.
I would recommend anyone to use this company. The only thing I found was I had to size up however I do have slightly wider feet. Thanks Pegia. I really believe in you. Xxx
Great shoes and customer service! The shoes are so lovely and cosy, and the team made sure to solve all my issues quickly and efficiently! Plus received an early xmas gift that I did not expect :) great company!
I cannot rate them highly enough, exceptional customer service. Would use again.
Lovely pair of shoes would definitely recommend
As well as posting me a reasonably priced and beautiful pair of suede loafers, Pegia offered superb customer service, with a prompt, courteous and constructive response to my query. Many thanks!
The customer service I received from Pegia was second to none. The shoes I bought were beautiful and the team assisted in helping my shopping experience be smooth and efficient. Defo shopping again!!!
horrid customer service, order never arrived and now chasing for money
I ordered footwear from this company and while I like the design and quality, the sizing was completely wrong. As in wrong to what a factory in China gets sizes wrong, I have returned it and ordered the next size down which doesn't 100% fit anyway. I am always the same shoe size for all other companies. The return process was a horror as they do not provide QR codes and I had to beg a neighbour for help with printing....
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.