Peggybuy Reviews 602

I love diamond painting
Keep me settle and end up beautiful

It took a while to receive my order. I DID NOT receive the owl picture yet. Please research this and send the rest of my order.

Yes received my parcel very happy with my perchance

Great service and great product

Service was great. My questions were answered in a timely manner. I was so happy that my order arrived so quickly. The project is exactly as I had hoped for. I have just started to work on my project. I am anxious to keep working on it. It looks beautiful !!

this company has a lot to offer. we had a small problem with one of our orders and it was resolved quickly and effeciently. I appreciate that.

Thank you Peggybuy for your products.

Received my order and am very pleased with all I got.

Love to order from this site. Tons of options and great deals.

First time buyer and all was great! Shipped items came in great shape products were A+. Quality A+. Will return to purchase. I recommend!

My diamond art kits were great. Everything I was expecting. Great pieces

This was one of the worst online shopping experiences I’ve had. I waited about a month to receive a diamond art kit, only for it to arrive missing several pieces. Customer service told me it would take another month just to receive replacements.

After starting the project, I discovered even more pieces were missing, making it impossible to complete. This was supposed to be a gift, and due to their delays and incomplete product, it became useless.

When I requested a refund for a clearly defective item, they refused. Instead, they said I would have to ship the product back to China at my own expense—something that would cost nearly as much as the item itself.

Even more concerning, after I left a negative review, they offered me a 50% refund if I removed it. This kind of behavior is extremely unprofessional and raises serious concerns about their business practices.

I strongly advise others to avoid this company. Based on my experience, you risk receiving an incomplete product and having no reasonable way to resolve it.

Thank you for your response, but I want to clarify a few points.

The issue was not just “2 missing diamonds.” Multiple pieces were missing from the kit, and additional items were discovered missing after I began working on it. This made the product unusable for its intended purpose as a gift.

I was also informed that it would take a minimum of 3 weeks to receive the replacement pieces, on top of the month I had already waited for delivery. This delay made it impossible to complete the item in time.

While you offered partial refunds, I requested a full refund because the product was incomplete and not as described. Requiring me to pay to ship the item back to China at my own expense is not a reasonable solution, especially when the item arrived defective.

I also want to address your claim that my actions are “fraud and defamation.” This is simply not accurate. I have provided an honest account of my experience, which is supported by our communication and the condition of the product I received.

I stand by my review so other customers can make informed decisions.

Also, after posting this review, the company has continued to contact me offering a partial refund in exchange for removing my review. I have declined. I believe reviews should reflect honest customer experiences and not be influenced by incentives.

It came on time and was very easy to follow to get it done.

My first diamond dot I ordered was Pennybuy. It’s has always been my favorite diamond dot place to buy.

I was apprehensive in making my first order from this company because I've been scammed by others in the past. This company's responsiveness and quick shipping took me by surprise. Everything was delivered as promised, and I will not hesitate to order again.

The state of Illinois is not on the states list so I couldn't finish the order

I love the wide selection and the great discount that I received

I received my order in a timely fashion...the tapestry was of Google quality...more than enough drills were sent. I love the variety your company offer.

I changed my address but the parcel was sent to my old address. It was returned to Peggybuy. I have written 3 times to find out the status and now to get a refund. They have ignored my emails and not responded and as such are thieves as I do not have the goods I bought nor have they given me a refund or communicated with me. Do not trust them or Ecoolbuy. Used to be honest but not anymore. Note. The package was returned by the courier company not me.

They are so reliable, and I receive the diamond painting within a few days, just no hassle. I love using Peggy but, you are brilliant..