Pegasus Finance Reviews 

565
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, often going above and beyond to assist with their needs. The overall service is frequently described as superb, with many highlighting the ease and efficiency of the process from start to finish. Reviewers appreciate the clear and consistent communication, feeling well-informed throughout their journey. Many also highlight the personalized approach, where advisors take time to understand individual situations without applying any pressure.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, describing it as brilliant, fantastic, and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as smooth, easy, and... See more

Customer communications

Reviewers mention positive feedback about contact, often highlighting helpful and informative interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow what a brilliant company to work with! Lucas has been the most helpful person to deal with, always felt he went out of his way to ensure the right deal etc was available, super knowledgeable... See more

Company replied

Rated 5 out of 5 stars

They helped my family purchase a caravan we could all fit in. After an initial discussion around what we thought we could afford, Pegasus finance (well Connor) did all the leg work find us a suitabl... See more

Company replied

Rated 5 out of 5 stars

Contacted Pegasus Finance online to enquire about caravan financing. I was contacted by Connor, he was such a knowledgeable person. He ensured I was kept up to date throughout the whole process. We ch... See more

Company replied

Rated 5 out of 5 stars

Pegasus Finance have been exemplary from the minute they answered the phone. I would personally like to thank George who was simply amazing by going the extra mile late on a Friday afternoon to find... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

At Pegasus Finance, we specialise in taking the hassle out of vehicle financing, whether for motorhomes, campervans, caravans, or even classic cars. We understand that securing finance for a dream vehicle should be as enjoyable and seamless as possible. That’s why our dedicated team is here to offer one-to-one guidance, focusing entirely on your individual needs. Unlike automated services, Pegasus Finance provides a truly personal experience—connecting you with a knowledgeable advisor who listens carefully, answers all your questions, and guides you step-by-step through the entire process. Our aim is to make your financing journey as smooth as possible, saving you time, effort, and worry. Our advisors work directly with lenders to secure the best, most affordable rates available, ensuring you can confidently move forward with the vehicle you love. From handling all the paperwork to giving prompt, reliable updates, we’re here to make things easy and quick, allowing you to focus on enjoying the journey ahead. With years of experience, Pegasus Finance is trusted by customers across the UK who value our commitment to service, honesty, and transparency. Whatever your adventure, we’re here to make sure you have the financing you need to get on the road with confidence and excitement.


Contact info

4.9

Excellent

TrustScore 5 out of 5

565 reviews

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4.9

All reviews

(565)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Good Experience

Overall, I have had a very good experience with Pegasus. On applying for the balance of a loan for our first foray into Motorhome ownership, I was introduced to Fran who asked a few questions, nothing more intrusive than if I was applying direct and filling in a form myself, and she set the process in motion. A couple of hours later, we had an approved loan offer and away we went. To be fair, I thought the rate was a touch higher than I was expecting given my excellent rating, not excessively so, just a percent or so over but it was a solid approval. I made some tentative enquiries myself prior to engaging with Pegasus but cheaper personal loan rates were only available up to £20k and even though we had a sizeable deposit, we needed a little more than that but we accepted it knowing we won't need to go full term with the loan anyway and will be settled in just a couple of years saving a tump of interest. I had already asked if overpayments were possble and Fran said that our lender does accept overpayments without penalty, so that info was a great help in the decision making. Fran also kept us informed at every step with texts, calls and emails. Now its all completed, we have taken delivery of our lovely Motorhome. Thank you Fran and Pegasus👍.

2 June 2025
Unprompted review
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Reply from Pegasus Finance

Dear Anthony,

Thank you so much for leaving a review of your experience with Pegasus Finance. All of our team strive to deliver a great service and products.

Enjoy your new adventures and come back to us for your next loan, be it for car finance, mortgages or even a new motorhome!

All the best.

Rated 5 out of 5 stars

Everything went just as planned

Everything went just as planned. Kept us informed, anmd called when they said they would. George, and those who called on his behalf, were spot on. Thank you.

26 May 2025
Unprompted review
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Reply from Pegasus Finance

We're so pleased to hear your review John, thank you for taking the time to do this, We'll pass on your comments to George and look forward to helping you again in the future.

Rated 5 out of 5 stars

Very helpful friendly and informative.

Very helpful friendly and informative.
I would definitely recommend Pegasus Finance. Lorraine kept me informed every step of the way.

23 May 2025
Unprompted review
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Reply from Pegasus Finance

Dear Colin, Thank you so much for leaving a review about your experience with Pegasus Finance. We will pass on your kind words and hope you enjoy a lovely summer!

Rated 5 out of 5 stars

Making my dream come true

My experience from start to finish with Pegasus finance was outstanding. Lauren was excellent in making me feel safe and comfortable, she is very good and knowledgeable. She kept me informed all the way through the process and made sure that I understood how everything worked. I would recommend people ask for Lauren if they want an excellent service and experience.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, friendly, professional

Helpful, friendly, professional, from the start they kept me informed every step of the way. It was our first time buying a Campervan and we felt in safe hands, they clearly knew the industry and kept in touch with the dealership and with ourselves reassuring us that everything was proceeding as it should. I wouldn’t hesitate to use them again or recommend to others. Special thanks to Lorraine and George for all their help.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Top class service from Lauren

Extremely happy with service Lauren was very helpful polite sorted everything out for purchase of motorhome. Always incontact keep me up to date with everything. Lauren took all the hassle out of finance purchase. Just had to sit back and let her do all the work. Thank you very much

20 May 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for taking the time to leave a review Stephen. We're so pleased to have helped you on this purchase and your comments will be passed onto Lauren. Have a great summer!

Rated 5 out of 5 stars

5 Star Experience

I used Pegasus Finance to fund the purchase of my campervan. I was lucky enough to make contact with George Butler who was super efficient and easy to deal with. He took all of the hassle out of the purchase liaising between the dealer and myself, always keeping me in the loop and making everything straight forward. I will definitely use and won’t hesitate to recommend both Pegasus Finance and George in the future. Well done guys!

9 May 2025
Unprompted review
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Reply from Pegasus Finance

We were so pleased to help with your purchase, Duncan. We will pass on your comments to George and we hope you start new adventures in your campervan. Enjoy!

Rated 5 out of 5 stars

Buying a Caravan through Pegasus

Pegasus is a great Company to deal with, they strive to find the best solution for your needs, we were lucky to have dealt with George Butler who dealt with us from start to finish keeping us informed along the way as to what was happening when purchasing our Caravan. All went smoothly and we would definitely deal with this Company again. Thanks George.

14 May 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for your kind words and for taking the time to leave such a positive review. We’re delighted to hear that your experience with Pegasus – and especially with George – was smooth and supportive throughout your caravan purchase.

We’ll be sure to pass on your thanks to George – he’ll be chuffed to know he made such a positive impression.

We’d be thrilled to assist you again in the future. Enjoy your new caravan adventures!

Rated 1 out of 5 stars

Awful.

They’re obsessed with whether you own a house, not whether you can afford or secure the loan properly. Their claims of “flexibility” are just marketing fluff—they declined me for a liveaboard boat despite good credit and zero debt. Their actual model caters only to property-backed clients. Honestly, you’d have better luck borrowing from a stranger on the dock.

And to top it off, they sent me promotional emails after declining my application. Utterly tone-deaf. I wouldn’t recommend them to anyone outside the homeownership club.

16 May 2025
Unprompted review
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Reply from Pegasus Finance

Dear Customer,

Thank you for taking the time to leave your feedback.

We’re sorry to hear about your disappointment with your recent application and we completely understand your frustration, especially when you’ve worked hard to maintain good credit and manage your finances responsibly.

To clarify, while we work with a wide panel of lenders—many of whom offer flexible options for a variety of circumstances—some do have specific criteria depending on the nature of the purchase. In cases where a boat is intended to be used as a liveaboard, certain lenders may require the applicant to be a homeowner as part of their underwriting process. This is not a reflection of your creditworthiness, but rather a condition linked to the type of loan and its associated risk profile.

That said, we never want a customer to feel misled. Our team is always working to match each applicant with the most suitable lender from our panel, and where possible, offer alternative solutions if one lender's criteria aren't a fit. We're truly sorry that on this occasion, we weren't able to help you move forward.

Rated 5 out of 5 stars

100% Have to say it did not feel like i was…

Have to say it did not feel like i was applying for finance. From start to finish Lauren was so lovely very professional and made the experience so effortless.
Lauren kept us upto date at every stage which was amazing as I then had the confidence in her so I even forgot I was applying where before I have been anxious with not know what is going on with other companies.

So overall Lauren was 100% amazing service and personally ...

Thank you Lauren

15 May 2025
Unprompted review
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Reply from Pegasus Finance

Dear Margo, Thank you so much for taking the time to leave a review. We will pass on your comments to Lauren, we very much appreciate them. Enjoy your new adventures.

Rated 5 out of 5 stars

We could not have had a better…

We could not have had a better experience Lorraine Crosswell goes above and beyond in customer care we would recommend pegasus for any financial circumstances you require 5 stars is not enough we wud give 10 stars

5 May 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for your wonderful review – we're absolutely delighted to hear that Lorraine provided such outstanding service. Going above and beyond is exactly what we aim for, and it's fantastic to know you felt so well looked after.

Your kind words and 10-star recommendation mean the world to us. We’ll be sure to pass your lovely feedback on to Lorraine.

Rated 5 out of 5 stars

Truly perfect service from start to finish

I use this loan broker to purchase my campervan,and the whole process went incredibly smoothly,im so glad i chose such a efficient and friendly company to work with, a special thanks to Fran for the great support ,I’ll definitely recommend to family and friends,thank you!

25 April 2025
Unprompted review
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Reply from Pegasus Finance

Great to hear about your experience and we hope your expectations were surpassed. Enjoy new adventures in your campervan!

Rated 5 out of 5 stars

Lauren has been great

Lauren has been great in supporting us with our finance package. Supporting us all the way through and updating us with every step.

25 April 2025
Unprompted review
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Reply from Pegasus Finance

Thank you so much for leaving a review Daisy, all comments are invaluable to our business. We'll pass on your comments to Lauren and we hope you enjoy your summer!

Rated 5 out of 5 stars

Lorraine at Pegasus Finance …

Lorraine at Pegasus Finance was extremely friendly, helpful and professional.
She talked us through every step and answered any questions we had .
Would definitely use Pegasus again if we were looking for finance 😊

24 April 2025
Unprompted review
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Reply from Pegasus Finance

Hi Jane,

Thank you so much for taking the time to leave such a lovely review. We’re thrilled to hear that Lorraine made the experience so positive for you. She’s a valued member of our team, and we’ll be sure to pass on your kind words.

We’d be delighted to help again should you need finance in the future.

Rated 5 out of 5 stars

Fantastic people/company to deal with

From the first phone conversation to the end result we was completely impressed with George Butler's professionalism and customer service.
From the ladies who answer the calls and George who shopped around for a loan that suited us, they were so friendly and so very easy to deal with. The whole period was fast and completley stress-free. Thank you

23 April 2025
Unprompted review
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Reply from Pegasus Finance

Dear David,

Thank you so much for your kind words! We're absolutely delighted to hear that George and the team made the process smooth and stress-free for you.

We’ll be sure to pass your lovely feedback on to George and the rest of the team – it’ll mean a lot to them.

Thanks again for choosing Pegasus Finance!

Rated 5 out of 5 stars

I would highly recommend George at…

I would highly recommend George at Pegasus finance to anyone. From the first phone call the process was easy. George was very professional and kept me updated on the progress throughout and everything was completed very quick and professionally. Many thanks again to George

21 April 2025
Unprompted review
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Reply from Pegasus Finance

Dear AJ, Thank you very much for your kind words, they will be passed on to George. We're pleased we met your expectations and we're here to help if you need anything else.

Rated 5 out of 5 stars

I would highly recommend George at…

I would highly recommend George at Pegasus Finance, he has helped me achieve a dream of purchasing my very own VW Transporter campervan. I cannot thanks you enough!!

17 April 2025
Unprompted review
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Reply from Pegasus Finance

Dear Michael, We truly appreciate you taking the time and effort to leave a review. Enjoy your new campervan, we're here should you need any help. Kindest regards.

Rated 5 out of 5 stars

Dreams do come true with Pegasus Finance

I would highly recommend Fran at Pegasus Finance, she has helped my husband and I achieve a dream we have had for several years, assisting us in securing the best finance to purchase our very own motorhome. We cannot thanks you enough…. Dreams do come true 😊 and such a speedy process!

17 April 2025
Unprompted review
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Reply from Pegasus Finance

Dearest Tracy, We are really happy to have fulfilled your dreams. Our aim is to exceed everyone's expectation, and I hope Fran did exactly that. Have fun!

Rated 5 out of 5 stars

Excellent service

From the moment of contact the process was easy. Lauren kept me updated on the progress throughout and everything was completed in a swift and professional manner.

16 April 2025
Unprompted review
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Reply from Pegasus Finance

Thank you very much for leaving a review, Anthony. We will pass on your comments to Lauren and look forward to helping you again in the future.

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