Unprofessional
Very poor communication and hard to get your deposit back. In short, unprofessional.
21 February 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.8
Average
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Go Somewhere Else
This organisation seems dodgy. They wouldn't give much information at all before I commited. They just kept asking me to sign up. Theodore has insisted I needed to bring one family member or a friend with me. I explained I could not as it would jeopardise them and they could be prosecuted. Theodore has said he didn't appreciate what I said. So you can't say that you cannot bring someone with you, this offends Theodore. I don't know what your problem is Theodore but you seem to have some issues. Other people come alone. I'm in my fifties, I'm not young and don't need my hand held. Because of this very strange conversation I have been having with Theodore, I would not trust Pegasos at all.
17 July 2024
Unprompted review
Refused without any reasoning and sent…
Refused without any reasoning and sent a link instead, disgusting behaviour.
Poor company, won't help, short undetailed replies, and a waste of time.
1 May 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.