Peeko Reviews 27,990

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 5,846 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent value for money and competitive prices, making their purchases feel like a bargain. Many people are impressed with the quality of the products and the careful packaging, ensuring items arrive in good condition. The delivery service is consistently praised for its speed and efficiency, with numerous accounts of next-day delivery, often arriving within 24 hours of ordering. Reviewers also appreciate the clear communication regarding their orders and the helpfulness of delivery drivers. However, some customers also noted issues with missing or incorrect items in their orders, and a few experienced damaged packages upon arrival. There were also concerns raised about the value and contents of mystery boxes, with some feeling they did not receive fair value for the price. Additionally, some people mentioned the increased spend required for free delivery as a point of dissatisfaction, and a small number reported issues with product expiry dates.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the super fast and speedy... See more

Product

Users describe positive interactions with product, often praising the ease of ordering, great prices for good... See more

Price

Clients share positive opinions on price, with many reviewers consistently praising the great prices, amazing... See more

Order

Customers had positive experiences with order, frequently praising the speed of delivery, with many items... See more

Value for money

Consumers generally express satisfaction with the value for money, citing great prices for quality products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service! Delivered safely and extremely quickly! Easy to use website, various ways to pay and huge savings, I've used this company many times any discrepancy is dealt with almost instantly (... See more

Company replied

Rated 5 out of 5 stars

Wasn't delivered next as stated but that wasn't really an issue. Came next day after by royal mail in 3 very heavy boxes and the delivery driver happily carried them into my house instead of leaving a... See more

Company replied

Rated 5 out of 5 stars

One of the parcels arrived the following day and the other one, one day later. Amazing speedy delivery. All very well packed in the boxes and good quality products. I'm a regular customer and will con... See more

Company replied

Rated 5 out of 5 stars

I’ve recently placed a couple of orders with Peeko and found their prices great! The service was also fantastic with my 1st order coming within 3 days. I had a slight issue with a missing product but... See more

Company replied


Company details

Written by the company

www.peeko.co.uk Peeko - Big brands. Better value. Discover huge savings on all your favourite household brands. Shop from thousands of fantastic value products, and enjoy free tracked delivery on orders £50 or over. This applies to any address with a UK Postcode! At Peeko, we want to make shopping for everyday essentials fun, easy and affordable. We believe nice things don’t have to cost a fortune, which is why you’ll find incredible prices with savings of up to 60%* across the nations favourite branded products come rain or shine. Whether you want to fill your food cupboard for less or stock up on those sought-after cleaning products everyone’s talking about, we’ve got your back. Explore hundreds of fantastic value items across food & drink, home & cleaning, soft drinks, health & beauty, snacks & treats, beer & spirits and pet essentials. Find big brand favourites, such as Heinz, Cadburys, Starbucks, Brewdog, McVities, Walkers…and many more; all at incredibly low prices! *see website for full details on delivery. **compared to normal supermarket prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Awesome. First time and will buy again.

2 June 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Mike,

Thank you for your review. We’re delighted your first experience with Peeko was such a positive one.

We look forward to welcoming you back again soon.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Good product and a very good price plus…

Good product and a very good price plus very fast delivery

1 June 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Trevor,

Thank you for your feedback. We’re pleased to hear you found a great product at a great price with very fast delivery.

Thanks for supporting Peeko.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Easy ordering system

Easy ordering system, quick delivery, will definitely be using again 👍👍

30 May 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Lisa,

Thank you for your lovely review. We’re delighted to hear you found the ordering process easy and the delivery service quick and reliable.

We appreciate your support.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Orders dealt with quickly and accurately

Exactly what I ordered, delivered really quickly

1 June 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Jill,

Thank you for your feedback. We’re really pleased to hear your order was dealt with quickly, accurately and arrived exactly as expected.

Thanks for supporting Peeko.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Great service

Great service. Fantastic prices

1 June 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Virginia,

Thank you for your review. We’re delighted to hear you were happy with both the service and fantastic prices available.

We appreciate your support.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

The fastest delivery bar none .Prices…

The fastest delivery bar none .Prices that are very good.

2 June 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Mr Fairhurst,

Thank you for your brilliant feedback. We’re delighted to hear the delivery speed and pricing impressed you so much.

Thanks for supporting Peeko.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Really good help 👍

2 June 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Gerry,

Thank you for your review. We’re pleased to hear you received really good support from the team.

We appreciate your support.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Speedy delivery and product is great

1 June 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Paula,

Thank you for your lovely feedback. We’re delighted to hear your order arrived quickly and that you were happy with the product received.

Thanks for supporting Peeko.

Thanks,
Dominic - Peeko Customer Support

Rated 3 out of 5 stars

Apart from disappearing discounts

Apart from disappearing discounts, majority rip off prices on usually outdated stock and useless customer service they can't even find out what happened to a delivery which Parcelforce seems to have kept for themselves.

It's taken me a FULL year to be able to find an order worth placing JUST to get a credit back for missing items in a package (the second time that happened) back in May 2025. Now it's vanished in Parcelforce and Peeko can't even sort that out.

Beware - check their prices VER carefully or you may well end up paying a lot more for out of date items IF they arrive...

Update; the delivery finally arrived; the box was smashed and contained in a makeshift cellophane wrapper. As the items spilled out of the broken cardboard I checked and found one item was missing. This is the third time over a four or five year period items have been missing - though this time it was probably more to do with Parcelforce than Peeko (the other two times the boxes were unopened so either they can't count or someone there has sticky fingers). Just like my order from May '25 they offered me a credit voucher plus 20%. This time I was experienced enough to know THAT is a route to be avoided. They still have the missing product in stock, but instead of send me a replacement (given they can claim back against the courier in this instance) they say they are "unable to" and promptly refunded me for LESS than I paid - even allowing for the discount I enjoyed.

I give up - they can keep the small difference. I have learned from my repeated mistakes with Peeko - perhaps my warnings may help some people avoid the same fate. A completely dishonest and unreliable outfit which should be confined to the history books...

Your reply... is either ignorant or dishonest in itself. explained that the refund was reduced not JUST by the discount but ALSO the credit - which was what I was owed for your previous short delivery. The so-called "standalone" price is completely irrelevant to that, as you must well know. There are also marketing reason (and discounts which disappear) dishonesty. If you actually cared about honesty and fairness you've have more than ample chance to deal with my issues long before I gave up and put a review on here for others to avoid getting sucked in by your - yes, dishonest - practices.

31 May 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Derrick,

Thank you for your detailed feedback.

We are very sorry to hear about the issues you experienced with both the delivery handling and missing item. We completely understand how frustrating this would be, particularly after previous issues you have experienced in the past.

Whilst we appreciate you acknowledging that the severe parcel damage appears to have occurred during Parcelforce handling, we fully accept that the overall experience has still fallen below expectations. We also understand your frustration regarding the refund value after discounts applied to the original order.

However, we would like to clarify that no dishonesty has taken place here. Refunds for missing items are processed based on the actual amount paid for the product after discounts, rather than full standalone retail pricing. This is standard across promotional and discounted orders.

We are also sorry to hear your comments regarding previous support experiences and voucher credits. Customer feedback, both positive and negative, is taken seriously internally and shared with the relevant teams for review.

We would also be happy to review this again for you. Please reach back out to our support team directly and we will do our best to assist further.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Great value

Bargain prices, fast and reliable delivery.

1 June 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Miguel,

Thank you for your review. We’re pleased to hear you found bargain prices alongside fast and reliable delivery.

We appreciate your support.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

delivery person was so helpful

delivery person was so helpful - brought the heavy parcel for me into the flat - that's service

31 May 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Gerard,

Thank you for your thoughtful feedback. We’re really pleased to hear the delivery person provided such helpful service bringing the heavy parcel into your flat.

Your kind words genuinely mean a lot.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Quick delivery

Quick delivery, well packaged and items as described. Great Job.

29 April 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Andi,

Thank you for your review. We’re delighted to hear your order arrived quickly, well packaged and exactly as described.

Thanks for supporting Peeko.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Value for money.

The website offers many different products which are great value for money. I live on the isle.o.w...but still received my order within 3 days..which is really quick. The products I received were all packaged really well and were in great condition. Would gladly recommend.

2 June 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Kerry,

Thank you so much for your lovely review. We’re delighted to hear your order still arrived quickly despite your Isle of Wight location and that everything was packed safely and in great condition.

We truly appreciate your recommendation and support.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Great service

Great service. Ordered Saturday afternoon and my items were delivered Sunday afternoon. Very speedy delivery!

31 May 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Janet,

Thank you for your fantastic review. Saturday afternoon to Sunday afternoon delivery is exactly the kind of speedy service we love to provide whenever possible.

We appreciate your support.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Good quality ,well packed,speedy…

Good quality ,well packed,speedy delivery ,saved £££££s great value 10/10 highly recommended

1 June 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi John,

Thank you for your brilliant feedback. We’re delighted to hear you were happy with the quality, value and speedy delivery service.

Your recommendation genuinely means a lot to us.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Quick efficient delivery.

Quick efficient delivery.

1 June 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Debbie,

Thank you for your review. We’re pleased to hear your delivery was quick and efficient.

Thanks for supporting Peeko.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Very good value

Very good value, selection, names we all know. Delivery service is good especially when ordering for some one else and they want it quicker than usual. Prices are reasonable. Brilliant

31 May 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Sian,

Thank you so much for your thoughtful review. We’re delighted to hear you enjoy the range of branded products, pricing and flexible delivery service.

Your continued support genuinely means a lot to us.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Excellent delivery

Excellent delivery. Within 36 hrs.

3 May 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Stephen,

Thank you for your review. We’re delighted to hear your order arrived within 36 hours and that you were happy with the delivery service.

We appreciate your support.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Ordered Saturday evening

Ordered Saturday evening, arrived Sunday afternoon.
Excellent service. Boxes were packed well. Will be ordering again.

31 May 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Carol,

Thank you for your lovely review. We’re delighted to hear your order arrived so quickly and everything was packed well.

We look forward to welcoming you back again soon.

Thanks,
Dominic - Peeko Customer Support

Rated 5 out of 5 stars

Very easy ordering process and delivery…

Very easy ordering process and delivery in less than 24h on a weekend! Amazing!

31 May 2026
Unprompted review
Peeko logo

Reply from Peeko

Hi Jamie,

Thank you for your fantastic feedback. Weekend delivery in under 24 hours is exactly the kind of service we aim to provide whenever possible.

We appreciate your support.

Thanks,
Dominic - Peeko Customer Support

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