Pearlyo Reviews 

I bought a pair from a FB ad, came quick. Ordered 2 more pair. Long lasting and comfortable.

About to order another pair for my brother.

I'm sorry everyone else seems to have gotten scammed. I got my shoes on time exactly as advertised. Very reasonable prices. No problems whatsoever.

PLEASE DO NOT BUY FROM THEM, THIS COMPANY IS A HUGE SCAM!!

Does not even deserve a one star but you have to give them at least that. What a SCAM THIS COMPANY IS. I have never been so disappointed in a gift I have bought for my granddaughter. She was, we were, expecting this realistic dog that would play with her and run, what we got was a cheap stuffed toy that I could buy at the dollar general. I would send it back if it wasn't such a pain to do so. Such false advertisements, I should sue them but it's also not worth the time and money. Never again will I buy from them or any other company associated with them.

FINALLY received on 13/04/2021
I would give them a 0 but you have to give at least 1 star, THE DOLL is not worth 1star.
Don’t buy anything from this company !!
Bought twin dolls and paid a lot of money to get crap. The dolls I received did not look much like the picture of the description. They are not realistic in the least, have cheap doll hair, hard as a rock. I went online and I did research about this COMPANY and I got this HELP which is seven six zero two8four ³¹³¹ finally, return this CHEAP LOOKING DOLL back and my money was credited very soon Please don't waste your time! the company within time DO NOT ORDER FROM THIS COMPANY

They is a scam they never sent a order number the order number on the site says can’t find my order it didn’t even sent a email this bad service tryed to cancel my order in they still had gave my money back they say my order shipped but were my order

Ordered 11/14/2020
Ordered 11/14/2020
FINALLY received on 03/03/2021
I would give them a 0 but you have to give at least 1 star, THE DOLL is not worth 1star.
Don’t buy anything from this company !!
Bought twin dolls and paid a lot of money to get crap. The dolls I received did not look much like the picture of the description. They are not realistic in the least, have cheap doll hair, hard as a rock. I went online and I did research about this COMPANY and I got this HELP which is ₑᵢgₕₜ fₒᵤᵣ fᵢᵥₑ fᵢᵥₑ₂ₒₙₑ seven two four five five finally, return this CHEAP LOOKING DOLL back and my money was credited very soon Please don't waste your time! the company within time DO NOT ORDER FROM THIS COMPANY

I ordered some clothes from Pearlyo. When they came, I was shocked to see that the quality of the fabric was extremely poor! The clothes looked cheap and shoddy! I emailed them to tell them that I would return them to a New York address that was said to be the return address. They told me no, return it to an address in Guangdong in China. I did this, but it was the wrong address. The clothes ended up being kept by Chinese Customs. I emailed them and told them this. They gave me the correct address, but DHL could not deliver it twice. So it is still at Chinese Customs. I emailed them and told them they had to go and collect it and then give me a refund. This never happened! I am still waiting for a refund months later. I don't know if they ever collected their stuff from Customs. Total scam!

Well I tell you what. The doll I ordered is not what we ordered it's all wrong. And yall better make it right. Cause that's wrong for what yall did. and yall knew it was not the one I ordered.i don't know what the hell yall was thinking I want my money back now or yall best send the right one soon .cause that so not right for what yal did we will not be ordered no more crap from yall ever again

Bad.HAD to beg for it to come.Expected a little toy dog that was amazingly realistic.Wrong!!!! I got a badly stuffed toy that you can get at dollar store.Scam.

I wish I had read these reviews before I wasted my money. Horrible experience. My experience is the same as the many disatisfied customers below.

I ordered several pairs of shoes from Pearlyo for my husband and I. After 1-1/2 month without receipt of the orders and no response to emails, I requested a full refund via PayPal. A couple of weeks later part of one order was received - too small. In the meantime, PayPal sent an email to escalate the case. It was sent to an email that was not in use, so I missed out on getting a refund via PayPal and my bank account with them was with a local bank who referred me back to PayPal. Both orders were received - all of poor quality and too small. Emails back and forth with Pearlyo offered to replace the items, discounts and recommended that I sell them. I took them to the mail store to return and was told it would cost $300 - $400, much more than I paid for them. Lessons learned: do not order from unknown sources without prior investigation; do not order from anyone unless they pay the return cost; do not use local banks when using internet payment services; ensure you know the guidelines of the internet payment service; and if the prices are too good to be true, DO NOT ORDER.

Absolute worse service! I ordered 2 pairs of shoes and they came a month apart. The first pair of shoes I received looked absolutely nothing like the ones I ordered. When the other pair finally arrived, they were suppose to be black. The ones I got were solid white! After numerous emails to them they finally responded by offering a 20% discount on my next order. That’s not going to happen. I’ve already filed a claim with PayPal and waiting on judgement. Don’t waste your money! Also, beside getting responses from Pearlyo, they’d occasionally mess up and send an email back from fashiontota.com. I’d say its safe to assume you can’t buy from them either.

Beware!!! These people are scammers. Don't waste your money. The shoes are cheaply made and not worth the money that they are asking. I ordered two pair of shoes and received them a month apart from each other which was 6 months later. . I was in a Vacation Rental on the coast. We didn't bring any sandals and we wanted to buy them online. I was looking for Birkenstocks and ended up on their website. I ordered from them and didn't do my homework by checking out the reviews like I always do. I tried my best to get intouch with these ppl afterwards. There was no phone number to reach them. So I started emailing them. There was no response at first. then all of a sudden hey started sending dozens of emails stating that the shoes were on their way. After we went home, one pair showed up. The realtor of the VR retrieved the one pair and mailed it to us. I emailed the company to explain to them the situation and asked them if they add our home address to the pair that was not included in the order. No reply, and when they did reply the basically said too bad. So when the shoes did show up a month later (to the same address as the VR) they were the wrong size. and they were cheap looking like they came from the dollar store. The company refused to do anything. This company tries to represent themself as a company out of the United States and your order is shipped within a short period of time, when actually they are somewhere overseas and it takes months to get. Especially during Covid. That's why it took so long to get. It would have been nice to know all of this up front. So I reported them to the BBB and even they really can't do anything. I lost money dealing with this company.

I placed an order for three pairs of shoes and it took two months to receive them. When my order arrived they were three pairs of shoes that I did not order a totally different style. When I called the company they told me to return them but I had to pay the shipping back to China which would be close to $50. They refused to pay the shipping back to them and offered me a 20% discount and to just keep them. Besides being a completely different shoe than I ordered the size was not correct. They eventually gave me a 50% discount and told me to give them to a friend or family member. They refused to do anything more now I have three pairs of shoes that are worthless to me. Very very poor customer service will not purchase from them again.

DO NOT ORDER FROM PEARLYO!! I ordered a pair of shoes from this company and the size was too small for me. In order to return the shoes, you have to pay for your own shipping. Well, to ship to China via USPS, it costs $63.00. My shoes only cost $55.00. The interesting part about the situation is that the shoes were shipped from an IL address. I asked 3 times could I ship the shoes to the IL address. Each time they would not respond. They kept asking for the same information that I already sent. The response to my last attempt was that they could not see the picture of my order. They had the order number so that should have been good enough. I would have accepted a no. Because they did not give a direct response, and kept giving me the run around. I decided to post this review. DO NOT ORDER FROM PEARLYO!!!

I am only writing a review of this company to STOP anyone from using them. Items we ordered took forever, then came in miss-marked size. Attempts to return have failed. The last try they said to give the items to a friend and they would give 10% refund...NO. They want me to pay return shipping...NO. Best to just eat the loss an try go get people not to order.

I wouldn’t even give them 1 start if that were possible. We ordered 2 pairs of shoes over 3 months ago and after numerous attempts to get ahold of them to track the package finally received them. One pair was the completely wrong size. When we contacted them to exchange or get a refund we were told we could send them back at our expense and we would get a refund- doubt it. Or they told us we could “gift” them to someone. They sent a picture of the “original” invoice that was clearly doctored to reflect we ordered the wrong size. Buyer beware- they are a scam!!! Anyone want to file a class action suit against them?

This is a scam
I ordered a pair of shoes in May. After sending numerous emails they sent me an email in June stating they show my order was delivered. I asked by what source USPS, UPS, FedEx and now they won’t answer my emails because I know for sure they lied. Someone is at my home all the time

I purchased a backpack in May. I still have not received it. The track number has not updated since 7/7/20. They are not responding to my emails. Buyers beware!

This people deserve O not one star. company is an scam. I bought 2 pair of shoes from them on 6/7/20 and just received on 8/4/20. I asked them several time for a whole month about my package and wasn’t until a month later they write back to me saying it was shipped. I asked them to cancel my order and refund my money and they said The shipments was sent to me to wait and return them back when I received them. Well, I got the shoes and after so much trouble I though it was better to keep them but the shoes are the wrong size so I asked them for return. They want me to return it to China and pay for shipping when I see on the package label a return address in Illinois. This people need to stop!!