Peak Pharmacy Reviews 2,328

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and reliable delivery service, often highlighting the efficiency of the ordering process and the prompt arrival of products. Many people appreciate the competitive pricing, noting that the products are often cheaper than elsewhere, and commend the professional and friendly service, especially the helpfulness of the pharmacists and staff. However, some customers also noted occasional issues with the online ordering system, such as difficulties with name recognition. A few other people also felt that delivery was slower than expected, or experienced problems with rearranging home deliveries. There were also isolated instances where customers found the information provided about products to be insufficient, or encountered limitations on the quantity of items they could order at once.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and... See more

Service

Clients share positive opinions on service, highlighting quick, efficient, and professional interactions.... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease and simplicity of the... See more

Product

Customers had positive experiences with product. Many reviewers found good products at reasonable prices,... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the competitive and reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

I'd been struggling to access the online peak pharmacy. So telephoned the service and left a message. Ben the scriber called me back in a timely manner and was able to resolve my issue. Delivery is qu... See more

Company replied

Rated 5 out of 5 stars

I ordered antimalaria tablets. I completed the easy to use but thorough medical questionnaire. The website recommended a generic drug but gave me alternatives. It also calculated the required number o... See more

Company replied

Rated 5 out of 5 stars

Just been for my Covid Vaccination at the Pharmacy. Been brilliantly treated by excellent staff who were very efficient and polite. It was refreshing to see staff as nice as that. I would recommend... See more

Company replied

Rated 5 out of 5 stars

Thank you to Peak Pharmacy, a straight forward order ,all done very swiftly, without all the fuss. order arrived quickly. I had ordered this simple tube of mouth gel from another Pharmacy to be told... See more


Company details

  1. Pharmacy
  2. Online Pharmacy

About Peak Pharmacy

Written by the company

Peak Pharmacy - The trusted Community Pharmacy that delivers all of your healthcare and health service needs across the East & West Midlands, Milton Keynes, Manchester and online!


FREE DELIVERY ON ONLINE ORDERS OVER £35*
*Standard UK delivery is offered on all orders over £35


Peak Pharmacy is one of the UK's largest independent Community Pharmacy groups.

Our Pharmacies offer much more than providing you with your NHS Prescription medication! We offer a range of FREE and private healthcare services such as:

...and so much more!

Click below to find your nearest Peak Pharmacy for opening hours, location and a list of the branch's services. find a pharmacy

While we love seeing customers in our Pharmacies, you can use our Online Clinic to buy medicines for:

...and so much more!

We also offer a wide range of over the counter Pharmacy Medicines that we can deliver directly to your front door!

Feeling under the weather? Did you know that Peak Pharmacy can now treat you for 7 common health conditions? From earaches to UTIs, visit your local Peak Pharmacy branch or click the button below to learn more! pharmacy first


Peak Pharmacy was founded in 1981 and is based in Chesterfield, Derbyshire.
It has grown via merger and acquisition from a single pharmacy into the business it is today, consisting of over 150 pharmacies and an online pharmacy.
In 2023 we moved to our new purpose-built facility, in Bolsover, housing both our head office and warehouse. The warehouse uses state-of-the-art automation technology and machinery for medicine packing and distribution.


VISIT OUR WEBSITE vacancies CONTACT US

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Simple and speedy online order

Simple and speedy online order, delivered within a couple of days, thanks!

14 April 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for taking the time to leave us a review.

We are delighted to hear you are happy with the speed of your delivery. We hope that should you need us in the future, you return to us.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Peak Pharmacy Narborough

Just been for my Covid Vaccination at the Pharmacy.
Been brilliantly treated by excellent staff who were very efficient and polite. It was refreshing to see staff as nice as that.
I would recommend them to everyone.

17 April 2026
Unprompted review
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We'll pass your kind comments back to our branch team. Thank you for choosing to have your COVID-19 vaccination with Peak Pharmacy.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Always easy to order and very quick to…

Always easy to order and very quick to be dispatched. Questions answered straight away

7 April 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We're delighted to hear that! Thank you for shopping with Peak Pharmacy.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

I'd been struggling to access the…

I'd been struggling to access the online peak pharmacy. So telephoned the service and left a message. Ben the scriber called me back in a timely manner and was able to resolve my issue. Delivery is quick and reliable

30 March 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are sorry you had some issues with the website, but relieved you managed to speak to the pharmacist who was able to assist you. The team are alwats on hand to provide support should you need it.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are delighted to hear of your positive experience with Peak Pharmacy, especially regarding the fast delivery!

Kind Regards

Peak Pharmacy

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Great service much cheaper than other…

Great service much cheaper than other places I've used too.

8 April 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We try our best to offer the best value to our customers, and are pleased you feel we've achieved this for you.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Simple order

Simple order. Quick delivery.

26 March 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

We are happy to hear you are satisfied with your shopping experience with Peak Pharmacy. Thank you for leaving us a review.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Cheap offers

Cheap offers
Easy process and
Fast delivery

7 April 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are pleased to hear you are happy with our cheap offers and fast delivery! We look forward to having you back with us when you need us.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Verset fragrances

I purchased Verset fragrances ,
Fantastic value for the money, the longevity of the fragrance is amazing for the price-

27 March 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

Why pay over the odds on designer fragrances when Verset dupes are just as good, and at less than 3 times the price, right? We are delighted to hear you are happy with the price!

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Lauren at Peak Pharmacy is always very…

Lauren at Peak Pharmacy is always very helpful and accommodating to my needs. Very grateful for her kind assistance.

7 April 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

Thank you for your kind words. We will be sure to pass on your comments to them. Thank you.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Please.

So easy to order and delivery is quick and reasonably priced.

23 March 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are pleased that you find our ordering process so simple and are more than satisfied with our pricing! We are always here, should you need us again.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Fast delivery

Easy to order

1 April 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

Easy ordering and fast delivery are what we aim for! Thank you.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Easy to order Online after a few…

Easy to order Online after a few Medical questions. Delivered and kept informed of delivery time.

Just a great service.

2 April 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We appriciate your custom, and are always here should you need us in the future.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Great service

1 April 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are happy to hear that you felt like you received great service - that is something we strive for with every customer. Thank you for shopping with us.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Great service

Great product, good quality and discrete packaging
(Works just as good as more expensive products)

30 March 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We are happy to hear that your purchase is working and offering better value than more expensive alternatives. Customer discretion is very important to us.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

Quick efficient service for anti…

Quick efficient service for anti malaria tablets at a competitive price. My second time using them.

24 March 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We appriciate your return custom, and hope that should you need any more for your next trip, you consider visiting us again. We are always here to help. We wish you a wonderful trip.

Kind Regards

Peak Pharmacy

Rated 5 out of 5 stars

No issues

No issues. A quick assessment online, quick postage and a reasonable price for a nasal spray.

31 March 2026
Peak Pharmacy logo

Reply from Peak Pharmacy

Hello,

Thank you for leaving us a review.

We appriciate your kind words and are delighted to hear that you are extremely satisfied with every step of your journey with Peak Pharmacy. Should you need us again in the future, we would love to see you back with us.

Kind Regards

Peak Pharmacy

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