Peaked Apparel Reviews 

199
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers had a great experience with this company. Customers consistently praise the amazing and unique designs, often receiving compliments. Many highlight the superb product quality, noting items are thick, comfortable, and durable, with prints that don't crack even after frequent washing. Reviewers frequently express satisfaction with their orders and fast delivery, often planning to buy more items. However, some customers noted issues with product quality, such as cracked printing, stitching coming away, or material not meeting expectations. A few people also reported dissatisfaction with customer service, mentioning being ignored when attempting returns for defective or incorrect items, and facing difficulties with refunds or return shipping.

What people talk about most

Product

Consumers find product to be positive, with many praising the great quality of items like skateboards,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the great quality of the... See more

Order

People report positive experiences with order, with many expressing excitement for their purchases and a... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered from this company twice both times got my items quickly and the quality is amazing! I will definitely be ordering more! Love all the cool designs!

Rated 5 out of 5 stars

Awesome I've ordered multiple times and every time the hoodies and t-shirts have been amazing will keep ordering from them 😊

Rated 5 out of 5 stars

I was a bit sceptical when I saw this brand pop up on Instagram. I bought with Klarna in case it was ropey but I can honestly say peaked apparel is wicked. The t shirt is good quality. Thick and comfo... See more

Rated 5 out of 5 stars

Amazing quality. Great inclusive sizing. Best company ever! I love the styles and I wish there were more Halloween ones year round. Still wanting the 2022 Halloween snorlax candy to come back . Will a... See more


Company details

  1. Clothing Store
  2. T-Shirt Company

Written by the company

Peaked Apparel is an eclectic alternative clothing brand based in the vibrant city of Leicester, UK. Starting small and working from his bedroom, Founder Conor slowly gained recognition amongst alternative fashion enthusiasts with his unique take on celebrating pop culture, movies and gaming and presenting them in an exciting and unconventional way. With the addition of his business partner later down the line, Conor & Jets grew the brand into the company it is today, shipping parcels worldwide to a diverse community of Peaked fans who love to stand out against the crowd. At Peaked Apparel, we believe that what you choose to wear each day is a powerful tool for self-expression and individuality and we strive to create more options so you can continue to bring the good vibes into your day.


Contact info

4.1

Great

TrustScore 4 out of 5

199 reviews

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4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(199)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Appalling customer service with no resolution

My experience with Peaked Apparel was extremely disappointing due to a complete lack of customer support.
I received an incorrect item on August 8th (I ordered a Pokémon Boo Club hoodie and received a Monsters, Inc. hoodie). I contacted customer service immediately with all the necessary details.
Despite multiple attempts to get a response—first by email, then through the website contact form—I have received no resolution. The only reply I got was a rude one-liner that provided no help whatsoever.
With the return window now closed, I am left with the wrong item and have been completely ignored. I had high hopes for this brand, but the shockingly poor customer service means I will not be shopping here again.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

A Much Better Experience This Time

I have recently written a review for this company, and it wasn’t a good one. However , I have decided to delete my last review and hope I can try make up for it with a better one. My review was based on being sent the wrong T-shirt after already waiting a long time for my order to be dispatched, (12 days or so), I didn’t feel happy as a first time customer. However , the company has responded via Instagram to explain that they had experienced issues with SKU’s and were currently working at a festival, that they would help as soon as returning. After investigating they informed me they had sent out a replacement and told me to keep the shirt that was sent out in error, and apologised. I have now received my item. So I would like to say thank you for making things right, thank you for the replacement, I’m very happy with it. This better experience has made me feel that I would like to give your company another try in the future. There are a few items I already have my eye on. Many thanks!

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Zero communication

Tshirts themselves look ok quality but the print is thick and you can tell it will wear very quickly in the wash as it's rough and poor quality. I emailed them before my order was dispatched as there was no way to cancel my order and I had no response in that time frame of 3 days.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Good quality products. Already ordered from Peaked again and am awaiting my second order!
Constant communication on order updates.

25 April 2025
Rated 1 out of 5 stars

Missing items no responses

Ordered two items recieved one of them even though it is saying both delivered i have tried to contact through the website no response I have tried to email them again no response I have even gone as far as to message them twice on Instagram and no response on there either I have given 7 days for a response and now fed up with it absolutely disgusted ordered many times and never ever had issues but just seems too much to contact someone back

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Got this for my partner and she absolutely loves it. The hoodies are excellent quality will definitely be buying from here again

25 April 2025
Rated 5 out of 5 stars

Great product

Items were exactly as pictured. Quick delivery and I'm really pleased with my purchases and can't wait to wear them for horror nights

26 March 2025
Rated 2 out of 5 stars

Unable to contact regarding issues

As a first time customer to Peaked Apparel, I am a bit disappointed with the overall service provided. I received my order on Thursday 6th February and contacted Peaked Apparel regarding an exchange or refund for the products. Both the shopify email and email on the website have both bounced back and no response received. I message their Instagram account and although received a response saying the issue with emails. There has not been any further contact regarding my exchange or refund and after further 3 messages, they have not replied. I am very disappointed with this and makes me not want to purchase from their website again.

5 February 2025

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