Peacock Bazaar Reviews 402

TrustScore 2.5 out of 5

2.4

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Rated 3 out of 5 stars

Ordered for Christmas - after waiting four weeks it still hadn't been dispatched. Asked them to cancel the order and refund. The order was cancelled and refund applied within 24 hours. Managed to... See more

Rated 2 out of 5 stars

It has been almost 2 weeks since I placed my order#14688 and it still has not been dispatched. Contacted customer service but received more excuses (high volume of orders, increase in fraudulent acti... See more

Rated 2 out of 5 stars

ordered in the 27th Nov says dispatches in 2 to 3 days, still not got it, emailed in and they came back with every excuse under the sun as to why it has not been sent, it's unacceptable. Don't say y... See more

Rated 3 out of 5 stars

I ordered perfume on 6 November 2024 for a birthday in line with their policies for delivery. Today is the 17 November and I have received nothing. I keep getting the same automatic reply about th... See more

Company replied

Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Quality and authenticity are our utmost priorities. We collaborate directly with trusted manufacturers and authorised distributors to source our perfumes, guaranteeing that every bottle you receive from us is genuine. We take pride in providing you with an authentic and enchanting fragrance experience that captivates your senses and leaves a lasting impression. Our aim is to offer you your favourite brands, at great prices!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

402 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AVOID THIS COMPANY

Ordered Christmas present in December 24 and only when I chased for non-delivery did Peacock email to say they had cancelled the order as not in stock. Over 5 months on in mid-May and Peacock despite numerous emailed requests still refusing to refund the online payment. AVOID THIS COMPANY AT ALL COSTS - BY FAR THE WORST ONLINE EXPERIENCE EVER!

1 December 2024
Unprompted review
Rated 4 out of 5 stars

Great Perfume

Perfume received quite quickly. Lovely to smell it again, brings back such memories.
Packaging good, delivery time quick this time. Well done Peacock!

14 March 2025
Rated 1 out of 5 stars

scam

like many others, i did not receive my package yet from last year and they did not want to issue a refund. definitely a scam!

14 December 2024
Unprompted review
Rated 1 out of 5 stars

Im still waiting on my refund from…

Im still waiting on my refund from peacock bazaar. Ive already writtwn on this after 2months. 4nonths now been waiting Ive sent like 3 emails since my last review on this and no response atall from any. Total scam dobt buy dont even waste your time browsing all a scam

28 November 2024
Unprompted review
Rated 1 out of 5 stars

If I could put zero stars I would

If I could put zero stars I would, my order was placed in November and once again like everyone else, had my order cancelled and told I would be refunded. Had some initial response to my emails but this has since gone quiet. It has now been 4 months from my order date. I would imagine none of us will be getting a refund any time soon. Do not use this site, if it ever reopens. Absolutely diabolical.

23 March 2025
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service. Ordered in December, Order delayed. Then order cancelled. Refund promised. Four months later still no refund due to "payment processing issues". Avoid, avoid, avoid. Wouldn't recognise customer service if it smacked them round the head.

16 March 2025
Unprompted review
Rated 1 out of 5 stars

On December the 2nd I ordered perfume

On December the 2nd I ordered perfume, Order Number 15442. On 9/12/2024 and 14/12/2024 I was told there were delays due to staff shortages and heavy demand, on 26/12/2024 I was informed that my order could not be filled and I would receive a full refund. On 8/1/2025 and 11/1/2025 i was informed refund was on it's way, now 15/3/2025 and still no refund? I can only surmise that this company have no intension of making a refund, and therefore I believe it to be a total scam!

15 March 2025
Unprompted review
Rated 1 out of 5 stars

If 'The Grinch' was an online company

"We take pride in providing you with an authentic and enchanting fragrance experience that captivates your senses and leaves a lasting impression."
If pride means stealing people's money over christmas and not refunding anyone and not replying to emails then this company has ALOT of pride.
Scammers, will take your money and run off, go to a trusty website

25 December 2024
Unprompted review
Rated 1 out of 5 stars

This would be zero stars if possible

This would be zero stars if possible, I received an email on Christmas Day 2024 saying they could not deliver and would send me a refund. Guess what? After numerous emails and promises of a refund I still have not received it. Last email I received they blamed shopify for the delay, clearly the company has took money from lots of people without any intention of delivering what was ordered. If you are lucky and used PayPal or a credit card you can dispute the payment or report them for fraud as I have done

25 December 2024
Unprompted review
Rated 1 out of 5 stars

Can’t give this company no stars!!

Can’t give this company no stars!!! Ordered some perfume in December for Christmas, this never arrived and the in January they said it was out of stock and I would be refunded, still waiting for this refund!! Jokers!!

15 February 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. Ordered 2nd Dec. No delivery and informed me product no longer available. Still waiting for refund. Apparently delay to do with the ‘festive period’. It’s now February- absolute joke

12 February 2025
Unprompted review
Rated 1 out of 5 stars

Honestly this website is terrible…

Honestly this website is terrible thought I’d order from there as the reviews were good when I ordered and it was a good price for what I ordered I paid about £8 for a spray and I understand that it’s not that much but it’s still my money! Honestly I could not say anymore how terrible this website is, ordered my stuff in November and it’s now February I have contacted multiple times they said they had to cancel due to orders over Christmas which is okay and then they said my refund will be refunded in 3-5 days didn’t happen and when I contacted again after 2 weeks they said it was being processed still to this day haven’t got it I have no had to contact again but now they aren’t replying as they don’t want to give me my money back it’s an absolute joke!!!

7 November 2024
Unprompted review
Rated 1 out of 5 stars

No refund

Ordered something before Christmas and never received it. I am still waiting for my refund.

30 November 2024
Unprompted review
Rated 1 out of 5 stars

Angry at non refund

As with other customers, I also did not receive my order for Christmas 2024 and now February 2025 and still no sign of a refund - I don’t hold out much hope of ever getting my money back! The only reason I ordered this was the good reviews shown on Trustpilot!

24 November 2024
Unprompted review

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