peachybbies.com Reviews 515

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the product, highlighting its high quality, creative designs, and satisfying textures and scents. The customer service is frequently described as exceptional, with people appreciating the prompt, helpful, and understanding responses from the staff. Reviewers are particularly impressed with how the company handles issues, often replacing damaged or lost orders quickly and efficiently. However, some customers occasionally reported issues such as products arriving damaged or with an unpleasant smell, or slimes becoming tough over time. A few people also mentioned concerns with customer service response times or unexpected charges for orders they did not place.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, creativity, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising its amazing quality and... See more

Quality

Consumers find quality to be positive, with many reviewers describing the slimes as amazing, high-quality,... See more

Order

People report positive experiences with order, with many customers expressing satisfaction and a desire to... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Slime is amazing and delivered fast but the cookie dough has a terrible smell to it, smells like off milk. And I ordered dino dreams but it was suddenly out of stock which is very upsetting for me as... See more

Rated 5 out of 5 stars

Fabulous customer service! They sent out a replacement as soon as they were aware that my original order hadn’t arrived. I have ordered from PeachyBbies before and my daughter loves their slime. Will... See more

Rated 5 out of 5 stars

Placed an order on a Sunday, but realized shortly after that another family member had already ordered the same items. Wasn’t able to cancel on the order confirmation page, so I submitted a contact fo... See more

Rated 5 out of 5 stars

Super impressed with their customer service. I ordered two slimes and one arrived damaged and incorrect. I emailed the customer support and they reached out promptly to remedy the error. Mistakes happ... See more



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

515 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent gift

Our granddaughter looked forward to the slime coming every month! Great product and even greater smiles for grandma and grandpa for giving her such a great gift!

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Arrived quickly with great customer service

I bought some slimes for my BF as a gift and I was really surprised with how quickly everything came to me--unfortunately one of the slimes did come with a badly cracked--but I was VERY happy with their customer service. They were quick, polite, and fully resolved the situation to my satisfaction. My BF also loved the slime--the sharkberry slurpee was both of our favorites.

29 July 2025
Unprompted review
Rated 1 out of 5 stars

Worst slime ever!

I was so excited to try! Was dried out and about half the slime was gone! Also after I played with it for a little while it turned pink? It was originally blue idk how it happened but it’s disgusting and smelled really bad when it came

11 February 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Slime took 1 year to deliver and charged me for 8 extra slimes. I paid 328 when it was only supposed to be 20 and only one slime came and it wasnt even one i wanted. Slime came as just glue,no activater pen either, even though it was a cloud slime. Terrible experience and would NOT recommend!!!!!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Very responsive customer support!

I initially had a problem with my order not being delivered. After confirming that the delivery address, etc was correct and reaching out to customer support, the product was quickly shipped back out to me. While I'd prefer a delay to not have happened, the company did everything they could to correct the situation quickly, and that is very much appreciated. I would absolutely order from them again in the future, knowing that even if there's an issue, that I can count on them.

23 July 2025
Unprompted review
Rated 4 out of 5 stars

Wrong packaging but it was ok

2 weeks to arrive to the uk
I ordered monkey business slime while it did come sticky they provided a pen spray to fix it , my only real issue which is small would be the fact on their tiktok it is advertised that slimes are sent in a custom box and is also stated on the website , i did not recieve the custom box but insted was given a grey small parcel thats used for shipping t-shirts and such , it was a small dissapointment to me , and the slime had also slightly overflowed at the top when a staff member had put the slime in , apart from that aslong as u dont mind a 2-4 week wait , its a good slime company and i will be ordering again from them , perfect company for anyone with young children who need a distraction!

11 July 2025
Unprompted review
Rated 5 out of 5 stars

The only slime we buy 👏🏼

We buy peachybbies slime often! The whole family loves all the different slimes to choose from. We had to reach out to customer service today and the issue was resolved right away. 10/10 would recommend! (PS very impressed with product quality and size!)

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

At first I was upset because our order was missing the sand that came with pearl diver slime and was missing one out of the three slimes we ordered but they totally made it up to us by sending a whole new pearl river slime and the slime that was missing in the first order. Great customer service!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I have purchased from Peachybbies for…

I have purchased from Peachybbies for over 5 years now. I have seen the company grow! With my last purchase, I had some issues with the slime. I sent one email to customer service and Michael was exceptional. I could not be any more satisfied with my experience. They are a good company with good policies that I can definitely respect and understand. It is the way the messages get across, the delivery of the message, which Michael handled like a pro.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

It takes an absolute age to be…

It takes an absolute age to be dispatched, as in near a week when it makes out it’s in stock ready to go.

3 weeks after delivery and it’s a complete mess, we were unable to get it off my daughters hands it’s as if it went off.

Definitely won’t be buying again, it’s like an amateur recipe home-based company knocking them out in their kitchen and selling them for way over the odds.

22 June 2025
Unprompted review
Rated 5 out of 5 stars

I never review anything

I never review anything, but peachybbies customer service is fantastic. I had the wrong delivery address saved without realizing it and I couldn't change it with USPS. Their customer service rep, Micah very kindly reshipped the order to my current address. They made two little girls very, very happy.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Every communication with the Peachybbies team has been pleasant. They are very pleasant and helpful. Although rare, if there is ever a problem, they quickly take care of it when possible. They recently helped me with a lost shipment that was no fault of theirs. A big plus is the many different Slime Creations!

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Peachybbies is amazing

Peachybbies is amazing. My daughter has a variety of their slimes and loves them all! We had one arrive damaged from shipping, and customer service was quick and thorough! I highly recommend this company!

11 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look