PDSA Reviews 3,207

PDSA Tollcross is an amazing surgery. Staff are lovely. The vets themselves explain thing so well and more than happy to answer all of your questions.

I can't speak more highly of the staff /teams at the Pdsa, every member of staff I've ever encountered in the past 5 years from the wonderful customer service team, with special Thanks to the most recent and really Wonderful lady Vera who helped me out with some technical issues I was having when filling in the online form, to the reception staff and of course the clinical staff and assistants, they are quite wonderful each & all of them and continue to provide an unfortunately necessary but fantastic service to those who require their help and they do it with a rare commitment to do everything they can from offering sound advice on their helplines to giving those in need of urgent & or long-term care what they need, when they need it. Five Stars well deserved

I respect the PDSA for their affordable treatment and how compassionate the vets are, but as it stands the treatment provided for small pets just isn't great.

They will have people with guinea pigs, rabbits, hamsters etc. waiting in that room full of loud dogs for over an hour. It has happened to me on several occasions. That alone can cause significant harm to a poorly small pet.

Then there's the treatments they offer, which is pretty much summed up as a general health check and antibiotics. I don't understand why they accept small pets when it's clear they're not equipped for them.

Dealt with my issue promptly, very polite and helpful.

Absolutely amazing, friendly and caring service

If it wasn’t for the PDSA I don’t know how folks on low incomes would be able to to care for there pets as I know I couldn’t afford to go to the local vets and the vets themselves are super they really are I always leave as much as I can towards my pets treatment

The PDSA is a great place to take your animals, to be seen.
All the staff are respectful and courteous, there are water bowls in the waiting area.
If you're not too sure about treatment, ask them and they will go through with you the plan

The vets and nurses were lovely to me, reassured me and explained every step, took great care of my cat and would recommend them, if PDSA didnt exist alot of us animal lovers would suffer, they are amazing people who dedicate their time to helping and looking after our fur babies, I cannot thank them enough

PDSA have always been there when my dog needed urgent treatment. I don't know what I would do without their help. Staff on reception are always friendly and helpful. The Vets I have dealt with have been amazing. Thank you so much.

We have a vet for our cat and have, up to recently, only needed the Practice for health check, fleaing and worming. However, Mae was recently quite poorly, outside of regular vet hours; we couldn't afford emergency call out and treatment. Therefore, we contacted our local PDSA clinic/hospital. It was easy to make an appointment. The staff, ie nurses + vet on duty that Saturday were most friendly and helpful. This was our first & only dealing with Blackpool PDSA and we were most impressed with the professionalism. We would highly recommend this branch.

Found staff very helpful.They were so nice to my dog.

My dog Betsy had a urine infection . I found the PDSA brilliant appointment was very quick the same day I phoned. They were very thura, spoke to me very well as im hard of hearing, everything was very clear in my head for what they were telling me.
Thank you all so very much

When taking my pet to the PDSA I feel confident that I’m not judged for using the service. The staff are always lovely and caring and appreciate any donations that they
Receive. I always leave more than what my bill is for and make a contribution when the bill is free.

Great vets staff friendly and professional

The PDSA Bristol have been an absolutely awesome service. Without their support and assistance I wouldn't be able to have a pet. My cat is helping with my mental and physical illness.
I always make the biggest contribution to my pets treatment that I can afford on the day. I also try and donate extra if I can. Their service is invaluable. Thanks Bristol PDSA your awesome 👍🏼👍🏼👍🏼👍🏼

What this charity does is incredibly important. To be in financial difficulties but know that no matter what, your fur-kid is always going to be taken care of is priceless.

PDSA are fantastic with my dog Max I wouldn’t get any better treatment for Max if I went to a private vet.
They are very friendly helpful and I trust them completely with Max.
I don’t know what I would do without them, as I can’t afford to take Max to a private vet. I wouldn’t hesitate in recommending the PDSA.

Oldbury ---I saw a older male vet last week who was the nicest man , and was I thought experienced .

Saved our girls life after a major complication after surgery, forever grateful.