pdf-pro.io Reviews 

This is a scam Do not take a 48 hr free trail with this organisation, they will then try to take £39.90 from you at exactly the minute, 48 hours later and their link to cancel the free trial does not work. My bankers thankfully flagged this as a fraudulent transaction

Conned by this service given by a drs surgery total not expecting any other charges but they rub people off then to add insult to injury you got to cancel something you never asked for please do not use this service Charges are terrible

Horrible, unethical scam taking advantage of people. I've been asked to pay £0.50 for downloading a document and apparently through that I've agreed to a 'premium subscription', and been given 48h to terminate. Tried to cancel it, the website didn't allow me to. Wrote them an email and have been contacted by a 'customer service' that seemed very fake (probably chatGPT), who were stating that information was clearlyvisible WHICH WAS NOT. I've needed a self-refferal form as I've been just discharged from a hospital, feeling very vulnerable and in pain on strong meds. I have a disability thay prevents me from working full time, I can barely manage to afford living, and those took away my money like it's nothing. Praying on people!!!!

Shame I haven't checked any forum, reddit and Adobe website are full of warnings about this 'service'. Absolutely disgusting.

used it to get an online document and it charged me 50p then the next day tried to take nearly £40 out of my bank! SCAM DO NOT USE!!!

I used it once and IMMEDIATELY cancelled , well within the 48hr cancellation period. They are sending auto replies so they don't have to refund me the subscription.

Update: After several attempts (including posting my review here and calling them), I received an email confirmation of my cancellation, and my money was refunded. It was not a pleasant experience, and I would not recommend this platform to anyone.

I paid £0.50 to download a form from this platform. I was unaware that the platform automatically signed me up for its indefinite subscription at £39.90 per month.

There was NO email confirmation whatsoever about the subscription after I downloaded the form.

Two days later, my card was charged, and I received three emails with three different passwords for logging in to my account. None worked, so I could not log in to my account to cancel the subscription.

I called pdf-pro.io, and they said it was non-refundable (!). After I explained the situation and requested a refund, they accepted and said they had cancelled my subscription with a refund and that I would receive an email confirmation. But again, no email confirmation was received!

I then submitted my request to their platform, but I did not receive an email confirmation that my request was received, either.

This platform comes across as a real scam to me. Please be alerted!

This company is a complete scam. No
Customer service number. Then they had the audacity to request almost my entire card number to rectify the situation. Btw, I had to cancel my card and dispute the charges with my bank.

Looks to be a scam! Emailed and requested a cancellation before the 48 hours was up but the website does not send you a copy of your request and there's no way to cancel on the website. I continue to try to cancel and they continue to bill me $40 a month! I filed a complaint with my credit card and emailed the company - the website won't let me even stay logged in... i could get these tools from Adobe for $19.95 a month...

Absolute SCAM! to avoid at all cost . With an automatic subcription that I accept without being aware of it , just going on their website and asking for a document , basicaly costing 50cts, that will cost you £39.90 per month after 48 hours . Obviously no reminder of it before they took the money out of my account.

I struggled to unsubscribe after the 48 hours trial period and my account was debited for the first month!

Unable to use the product on my computer as Microsoft has not verified it. I need to cancel my subscription. The email provided to reach your third-party transaction partner (fastspring) is not valid.

Like the review here written by Kate. I also purchased a 50p download then discovered £39.90 had been taken from my bank account, like kate I hadn't read the details about membership.
There apparently is no refund for a service I no longer need it was just a one off purchase, I would have been happier to have initially paid more for the original download. I think you should be given an option to have a membership or not.
I sent a few emails to the company which were not answered. I phoned this morning about this matter stating I did not want a membership and was told I would be sent a confirmation email, I am awaiting this. Just to let people be aware of this before purchasing
I purchased a self certificate for sickness and have ended up paying £40.30 for it

combined several documents into one, paid and everything was going well, the website then froze and crashed - leaving me with no document and money out of my bank account!

In a rush, I gave my card details for what I thought was a one off fee of £0.50. 48 hours later and without any email notifications - I was charged £39. That's mighty expensive for creating a single pdf. It does say on their website "monthly subscription" so I can't get a refund. Wish I had seen these reviews beforehand

I did not subscribe and they started taking money from my account. Beware

Like many of the other users/victims, I was charged $39.90 USD for a product that didn't even work. I provided my card details, but only for one-time use at $.50 USD. I sent an email (3/24/24) that same day requesting to cancel my account/subscription but never heard back. I tried to telephone, but got an automated message saying that the # is no longer in service and to dial 611. I can't even access my account any longer because my password no longer works and when I requested a reset, the Reset Button and link don't work either. This company is a complete scam and fraud. Do not use them under any circumstances.

I do not understand the download instructions process so I was unable to use this software. This instruction is incomplete and poorly written.

1 Star ! Only because No option for zero stars .

Unauthorized charges. I did not choose to subscribe to anything from them. I made a one off payment of £0.50 for one document I did not give the right to my details being used to start any sort of subscription . Didn't see any information that after 48h I'll be charged for £39.99 for subscription. No email stating that I was in rolled into a subscription, Called to be told my pending payment would be cancelled. Total lie ! Called back to be told I'm not entitled to get a refund . Person on phone was rude & poor customer service , doesn’t surprise me what so ever they have their £39.99 Now . They don’t even give you an account to login in , to cancel your unknown subscription . Very sneaky way to scam people. Highly NOT recommend!

The staff suggests to remote login on your computer to "activate" the software. After uninstall "PDF PRO" leaves hidden files on the PC. Staff either lies or are uninformed that PDF PRO has malware/adware installed with it. When signing up for the PDF pro, additional software is downloaded that you do not opt in for. Software installed with PDF PRO attempts to make additional installations in the background without any notification.

PS: Don't thank me for my confidence. I don't have any confidence in your software. Almost looks like we are wasting our time here, talking to a bot that has the same response for everyone.

After installation of their software, this popup started showing up on my Security software. Malware

Description

Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.

Blocked URL*************************

Also, upon checking WHOis info, there are lot's of different websites which are tied to the same IP. Asked to cancel 3 times already, but their representative keeps bargaining with me, offering partial refund and upgrades. As if I want to have malware on my computer for any amount of money. Basically stay away from these guys. Get a trusted PDF editor. This one isn't.