bought office software at a great price from them but I had to reset my computer and start with a fresh windows install and microsoft doesn't provide the download or support to the software anymore g... See more
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Company details
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Friendly and helpful customer support advisors. pcsalesonline guarantee to support customers through the software installation and activation process.
Contact info
24 A Trolley Square 1189, 19806, Wilmington, United States
- +1 888-505-4255
- support@pcsalesonline.com
- pcsalesonline.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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5 star help! Made it so easy for me
The tech made it so easy to fix my problem. He was helpful and professional. great after service support. Thank you Garry
I love the great prices
I love the great prices. The software works great but was a little difficult to register due to some confusion in the registering process. Maybe some clarification would help. But the customer service was excellent. Thanks
Could Not Activate Windows Properly!
Queenie, Was the Tech Support person that assisted me in correcting my problems that I was having. She was patient and knew the reasons of why I could not get my Windows 10 PRO working properly. She is truly Wonderful! I Thank her very much! PC Sales Online is a Caring Company with a helpful Staff! FIVE Stars *****
ABOVE AND BEYOND!!!
Highly recommended! Top notch customer service! I had problems with my windows activation, I emailed for help after hours on Christmas eve. I didn't expect any response during the holiday, so I didn't check until late on Christmas day. Little did I know, there had been an immediate response the night before. So, I followed the suggestion they had given. Again it was after hours, and I responded again, saying that these measures didn't work. almost immediately, there was a reply asking for some info. I sent that info, and within minutes I got another reply, letting me know that the issue had been resolved. If I had been more alert to my email, the problem would have been fixed RIGHT AWAY, they were on top of their game, more so than any business I've ever dealt with. I wasn't expecting customer service to actually answer me after hours on holiday evenings, but they were so very involved with my issue that it was solved quickly!!! THANK YOU! You guys are great!!!
Had an issue with the activation code
Had an issue with the activation code. Contacted on line support and Lee got me going in short order. Thanks.
Great product. Best tech support.
The online tech support was great. He was patient and made sure everything was working properly before we ended our session.
Operator error-- heroes to the rescue! …
When we had a problem getting the product to load properly, they immediately went to work fixing it, and within minutes, we were set to go.
MS Office Activation
Bought MS Office, and the activation key said is was in use too many times.
Started a chat with the web agent. I could either call MS myself, or she'd do it for me (with the activation code from the "call" prompt). Didn't feel like doing it myself, so she called, activated it, and asked me to go back and activate online, and it should work. AND IT DID.
The entire chat took about 30 seconds, and now I've upgraded from Office Student 2007 to Office Professional 2021. My kids are very pleased.
My issue was handled quickly
My issue was handled quickly. Was even able to do it over the Chat feature.
I had a problem activating my purchase
I had a problem activating my purchase. When I submitted a ticket, the response was rapid and effective, and the support person went above and beyond to resolve the problem.
Easy to download and activate
Easy to download and activate. Activated through Microsoft website no issues.
Customer Service
Kathleen was great. She walked me step by step and helped me to activate. She did not give up and was most helpful.
My friend and I purchased software
My friend and I purchased software. We had trouble loading it, and called for help. Lee walked us through the process. Everything went smoothly. He was friendly and very knowledgeable. I would definitely purchase from PCSALESONLINE.COM again.
Mike J and Debbie B.
I had a problem registering a Microsoft…
I had a problem registering a Microsoft product. I contacted the support team. They solved my problem in a very time. Bill J. Milford, MA
Excellent Customer Experience
Excellent Customer Experience. The product was bought in 2023. Had an issue with reinstalling. What a prompt service I received!!! Excellent Thank you
Unfortunately after reading review I…
Unfortunately after reading review I thought that is honest company. That was wrong. I’d paid for Windows 10 Pro and thought that I will get a normal legal software. Instead of that I got link to Microsoft download website to make a media creator by myself and illegal key. That’s I can do by myself without paying a penny to cheaters. After download Windows 10 and provide key my Windows download and got message from Microsoft that key is illegal and buy a new legal key. Shame for PC On Line. For a few bucks from a good company they turn to a scammers and fraud. Stay away don’t trust them.

Reply from PC Sales Online
Star
Star, the representative was the best in customer service I have ever experienced. Seriously get them a raise as soon as possible
MS Office software thru PC Sales is Legit.
Purchasing MS Office software thru PC Sales is legit. Tech support assisted with software activation. Great service at a nice price.
Star was so wonderful to communicate…
Star was so wonderful to communicate with. I needed help to install Office. Star went above expectations with her skills and mannerism. It was indeed a pleasure to get her on the phone. Hang on to this young lady. She's priceless. Thank you.
Excellent customer support on Chat
Excellent customer support on Chat. One of the best I've ever dealt with. They responded quickly and Sarah worked patiently with me. She was easy to understand and gave me alternative options when I was unable to execute some instructions.
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