These is a steep learning curve with this company and their instructions are not great. However, once you figure it out, the product is decent. **************** The service is an okay backup serv... See more
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pCloud is your Personal or Professional cloud storage. All your photos, videos and documents are stored in one safe place and they are accessible on any device, wherever you go. Real time changes can be seen on all your devices. Every change you make in your pCloud can be seen immediately on your computer, phone or tablet. pCloud makes it super easy to receive large files online because of the Upload link. On top of that, sharing, uploading and downloading files have never been easier. Find more about pCloud on http://www.pcloud.com/
74 Zugerstrasse Str, 6340, Baar, Switzerland
Replied to 98% of negative reviews
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I would like to share my personal experience with everyone, and let this be a big waring before you decide to invest your money in Pcloud's services.
Pcloud looks like a pretty good service, especially when you look at the price for the lifetime subscription plan, it's tempting to get it. And so I did, too. 400 EUR seemed to be a good deal - after 4 years, it will pay off anyway.
In general, it works pretty well, although it does have quite a few bugs – slow upload speed, missing prioritization of files that are being uploaded, and mainly - you change the name of a folder that is synchronized on pCloud, your data will disappear (it happened to me a few times that all of a sudden my data was gone both from the cloud and my PC). And the most important thing – missing encryption! And another thing – if you decided, for example, to get the 2 TB space, you can’t later upgrade it. If you later decide to go for 10 TB, you will have to pay the full amount for that again.
Now guess what, after 4 years of using the lifetime plan (after paying 399 EUR) I’m sitting on my PC, uploading my photos from my last holiday, and all of a sudden I’m signed out of the app. I have no clue what is happening, but all of a sudden, without any warning or explanation, my account is locked. I received an automatic message that their automatic system detected files against their T&C. I have no idea what I (what file) caused that. I’m not aware of anything intentional. I wrote back to the helpdesk to only receive another automatic message – your account has been terminated. And the funny thing – this happened exactly 4 years after using the service. Exactly after 4 years – the period after which the investment into the lifetime plan becomes worth it. What a coincidence!!
I’m just glad that I at least got the 4 years, as you can search – there are many people who got block after just a few months of paying 400 EUR.
My fault (and a big lesson) was that I was not using encryption.
While some may not see my point and can say, "yeah, I don't upload anything suspicious, I use encryption etc. etc…. Yes, I thought so too. But here is the reality:
- Your data is not encrypted by default (I got a huge life lesson!) – you can pay it as an extra service, but then the problem is that your data will not be encrypted automatically, you always have to manually move them to your Encrypted folder – so not a really convenient synchronization
- Anytime they (their bot) decides to find something that it just assesses as suspicious, you will be blocked without any notice and chance to explain. Your money will be completely lost with no mercy. Think that this can happen anytime, it can found a youtube video that you downloaded, it can be a book, it can be a picture, it can be a document, maybe you mistakenly keep a photo of your nude girlfriend within the pCloud folder. Or you just named something in your PC the way that pCLoud didn’t like. This can happen, as you may not realize that you did it within your synchronized account. You ALWAYS have something stored that may look or sound controversial.
While I totally understand that there are the T&C of the company that I as a user need to follow, not knowing what I actually did against, and the fact that a random robot just basically decides about the destiny of my account and data, has just made me so upset, disappointed and frustrated!!!
It looks fine at first sign, but it is completely untrustworthy and insecure when you realize, and I strongly do NOT recommend to entrust your data to them. Would you give money and your data to a company that can terminate your account anytime they decide?

Reply from pCloud
pCloud's 10TB plan offers more space than I'll ever need. It occasionally has sync issues which can be a bit frustrating. Addressing these small glitches would make this a flawless service.

Reply from pCloud
I opted for pCloud's 2TB lifetime plan and haven't looked back. The value for money is exceptional, especially compared to monthly subscription models. It's reliable, fast, and I love the convenience of a one-time payment.

Reply from pCloud
I've been using pCloud for various collaboration projects, and it's been fantastic. The file sharing and synchronization features make teamwork a breeze, especially when working with large files. It's made our workflow much more efficient!

Reply from pCloud
I love pCloud's simplicity and versatility. It's perfect for both personal and professional use. Five stars all the way!

Reply from pCloud
pCloud's file recovery feature has been a savior. It's a reliable service that I trust with my important documents.

Reply from pCloud
As someone who dislikes recurring payments, pCloud's 500GB lifetime plan is perfect. It's simple, cost-effective, and offers ample space for all my documents and photos. A one-time payment for peace of mind is unbeatable.

Reply from pCloud
The 2TB lifetime plan is a cost-effective solution for my business. It simplifies our file sharing but lacks some collaborative tools found in other services. Great value, but a few additional features would make it perfect.

Reply from pCloud
Very slow upload speeds, Tested in 3 different continents. USA, Europe, Australia. Gigabit up/down in USA and Europe and 50mb up and 1gig down in AUS yet upload speed is never above 500kbps. It has always been this way for the last 2 years I have used the service. AVOID!

Reply from pCloud
pCloud's 500GB plan gives me peace of mind for my personal files. The security is top-notch, but the user interface feels a bit outdated. A more modern UI would make this service even more user-friendly.

Reply from pCloud
pCloud's 10TB lifetime offer is a steal! I store all my work and personal files without worry. The best part? One payment and it's mine forever. No more subscription reminders, just seamless, secure storage.

Reply from pCloud
I recently got pCloud's 500GB lifetime plan and it's been a game-changer. The one-time payment option means no monthly stress about renewals. It's a fantastic deal for anyone looking for reliable, long-term cloud storage.

Reply from pCloud
The 10TB plan is a vast space haven, perfect for video projects. However, upload speeds can be slow at times. If pCloud could boost their speed, it would be unbeatable. Still, it's an excellent storage solution.

Reply from pCloud
Using the 2TB plan, I easily backed up all my work files. It's been a seamless experience, though I wish it integrated better with other apps I use. A solid service that could be even better with enhanced integration options.

Reply from pCloud
pcloud has been amazing for storing my family photos. It's so easy to organize and share albums with relatives. The best part? No more worrying about losing precious memories if my computer crashes. A big thanks to pcloud for keeping our memoris safe!

Reply from pCloud
I've been using the 2TB lifetime plan from pCloud for several months now. The ease of not having monthly subscriptions is incredible. It's a straightforward, one-time investment for a service I use daily. Highly recommend it for heavy users.

Reply from pCloud
As someone who values security, pcloud has been a perfect choice. The encrypted storage gives me peace of mind knowing my sensitive documents are safe. Haven't encountered any downtimes either. Highly recommend for those who prioritize security!

Reply from pCloud
At first, I was a bit wary when I changed from DropBox to pCloud, but I haven't had a single regret. I've been with them in Europe for maybe 2-3 years and everything just WORKS. Which is what you expect from a sync and backup service. You just want it to work and not have to deal with it anymore unless you want to. Just yesterday it saved my a** since I had to wipe my phone. All my pictures are safely stored on pCloud.

Reply from pCloud
pCloud's 500GB lifetime plan solved my storage issues, especially for large photo collections. However, I'd love more advanced photo management features. Overall, a great choice with room for feature enhancements.

Reply from pCloud
I've tried various cloud storages services and pcloud stands out. It's affordable, offers ample storage and the mobile app is superb. 5 stars!

Reply from pCloud
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