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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and helpfulness. Many appreciate the reasonable and competitive pricing, often noting that repairs and services are more affordable than expected. People frequently mention the efficiency and speed of the service, with many repairs being completed quickly. Reviewers also value the clear communication and the staff's ability to diagnose and resolve issues effectively. Some customers also noted the company's flexibility and willingness to go the extra mile, even when facing complex problems.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, polite, and... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being friendly,... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the reasonable and fair pricing, with... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the service for saving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initially went to the market to query about phone issue and they pointed me to the exact place I needed!! Great line of communication, no misunderstandings & an absolutely cracking job!! And cheaper... See more

Rated 5 out of 5 stars

My daughter dropped her Samsung phone and then it accidently got slightly run over 😬 I booked a pick up online and paid the £10 deposit. Everything about this experience was excellent - the brok... See more

Rated 5 out of 5 stars

My son’s home built tower PC (3 months old) suddenly wouldn’t boot. We had checked what we could (including reseating graphics card, CPU, and DRAM), but still no joy. I took it to PC Revamp whe... See more

Rated 5 out of 5 stars

I took my son’s Nintendo switch in yesterday as the joycon was completely stuck to the console and had rendered it unplayable as it also couldn’t be used. The technician was great, and had managed to... See more


Company details

  1. Computer Repair Service
  2. Electronics Repair Shop
  3. Gaming service Provider
  4. Mobile Phone Repair Shop

Written by the company

Here at PC Revamp we have five members of the team. Paul, Samantha, Sue, John and Kaci. We're mostly a family run business and we've been established now since 2011. With a combined experience of 50 years, there aren't many IT or Gadget Repairs we haven't come across. With our combined experience we're able to offer members of the public and businesses a wide range of repairs from IT Support, Computer Repairs, Phone/Tablet Repairs, Games Console Repairs and many more gadget repairs. Our Prices are very competitive within the market but beyond that we aim to provide a professional service with great customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

238 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recommended

Paul and the gang did An amazing job fixing 3 device, quickly and professionally, great communication via what’s app about the devices and collection, great service all around would highly recommend

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Very understanding

Very understanding of what i needed, sorted a date & time for do of & pick up. Everything ran to time and the costs were as quoted

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service - repaired my laptop, very efficient and very reasonably priced. Really reliable - always my first place to go with techy issues.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing family run business

Amazing family run business. Always busy but they consistently offer a great service, on top of the best prices around York. I've use PC Revamp for all my Technology repairs. This time I had my phone screen repaired. Don't bother going anywhere else in York as PC Revamp is by far the best.

Thanks for the great service and keep up the good work you all do!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

How's that for service?

I had a Huawei P30 pro develop a problem in that I couldn't hear anything through the earpiece.
I also have an old battered P30 pro which I also dropped off
PC Revamp quoted me £40+vodka and tonic to fit a new one.
They rang me to say it was more severe than the earpiece and then proceeded to build one good phone out of the two.
On collection it was still £40+ even though my diagnosis was wrong and they had to spend considerabley more time than quoted for.
How's that for top notch service?

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, polite and friendly with work to repair my phone carried out timely and to a high standard. Cost less than I expected too. Definitely recommend. 👍

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Switch repair

Excellent service, I booked my switch in for a repair. I turned up with the switch and left it with them. I then had a message when to collect, would highly recommend

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent PC repair work

Not only did l recover my information from a liquid damaged laptop but l also recovered the laptop itself. These guys are professional and competent. I would gladly recommend them. Their flexibility, communication skills are top notch, good charges too

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Great fast service

Great fast service. The team kept in touch from the start of the booking process through to fixing the phone and sending it back. Cannot fault these guys at all. Definitely recommend these to friends and family.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Fantastic communication. Extremely helpful. All at a reasonable cost.
I bought a used iPhone 2 yrs ago and have just had the battery replaced. I also had a little work done to a motorcycle coms unit that had a dodgy charging socket. I will no doubt be returning in the future.

2 September 2025
Unprompted review

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