Western union refunded my account which is awesome but what I didn't like was that the transfer fees weren't refunded and now as I initate my withdrawal again I'm being charged double, what's the logi... See more
Company replied
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It is now Monday and payz have said my funds are being processed but have then went onto to put my account under restriction blocking me access to live chat with there colleagues on the app. I have... See more
Company replied
Withdrawal is still in pending status even after 3 days. I have submitted withdrawal on 20th May, it’s 23rd May today, still the payment is in pending status,it’s not yet processed by Payz site.... See more
Company replied
Company details
Written by the company
A simple global payment solution that lets you send, receive and manage your money in multiple currencies. And it works everywhere.
Contact info
United Kingdom
- payz.com
2.9
Average
246 reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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It’s little bit easy and nice
It’s little bit easy and nice , but too many questions asking where the payment is coming from 3rd party
5 June 2023
Unprompted review
Reply from Payz
Hi! Thank you for your review! We are glad to see that you have enjoyed using Payz!
As a regulated financial organization, we are obliged to review our customer's billing activity, in order to ensure the security of our platform. In some cases, we are required to request additional documents and information, in order to process the transaction.
We apologize for the inconveniences this may cause and thank you for your cooperation!
Very efficient good communication A++
29 May 2023
Unprompted review
Reply from Payz
Hi! Thank you for rating our platform! We are glad to see that you have enjoyed our services!
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