Pay Smart Home Reviews 132

I can’t thank Grace enough who has guided me through the process for returning my sofa Communication was all WhatsApp however she has made me feel comfortable and did not judge me for my mental heal... See more

Easy purchase. Was unsure anxiously awaiting the delivery thinking its not going to come and look like it does in the picture but it did. I love it. Its well made comfortable and the material is gorge... See more

Purchasing my new sofa and armchair was so easy and straightforward with Paysmart Home. They have a huge selection of sofas and other types of furniture and electricals. They have a variety of paymen... See more

I accidentally ordered the wrong size bed and didnt realise until we went to set it up almost 2 weeks later as we were renovating our bedroom. From the minute I contacted the company to find out what... See more

UPDATE - I have to update my review because I want to acknowledge how fantastic customer service has been. It's clearly a manufacturer default and I cannot fault customer service for how they have ha... See more

Grace at Paysmart home has been so helpful today. Really professional. The customer service is as so friendly and I received prompt responses and updates and there was a real willingness to help. Than... See more

Got my flooring from pay smart flooring and it was all straight forward and looks amazing in, getting more flooring done by them in the next few weeks aswell. Ordered a lovely u shaped sofa aswell aga... See more

Brilliant communication via day 1 up until delivery Everything spelt out and once I got delivery date on the 5th week , I had comms with assemblers who came at 7am and set up the sofa and took all p... See more

Hiya It was so easy to navigate the application and order my lovely new tv... in which I am over the moon with 🙂 I have actually recommended you to other family members and friends. The delivery g... See more

Ordered a gas lift ottoman bed purchasing was very easy and simple to do. They were delivered in a reasonable quick time. And everything about the bed was perfect great condition nothing missing and... See more

The lady, Michelle, who saw through the process of my problem was amazing from start to finish. Great communication, helpful, friendly and an around fasting lady. Nothing negative to say, positive fro... See more

Highly recommend. I put my order in just before Christmas. It came the first week in January. Easy to clean, the fabric is super soft and so comfortable to sit on. If I ever need anything again, I'd d... See more

I love love love my new sofas, so many styles and colours to choose from and I got just the colour to match my room,delivery was surprisingly fast, easy and efficient, my room looks lovely and invitin... See more

Easily the best I have dealt with online, very knowledgable and honest with you, communication was second to none can’t recommend highly enough and easy 5 stars from me, please do not hesitate to shop... See more

Website was easy to navigate and the products are amazing. I had an issue where my phone crashed and I ordered 2 tvs, thankfully the office had noticed, and rang me to see if I needed 2 or not. Sean w... See more

I ordered a television which arrived really quickly and cannot fault this company or the service. The team answered all my questions which I had and I was so impressed I have ordered a dining-roo... See more

Fantastic customer service from Michelle, she was friendly, understanding, very easy going and patient with me. I was so lucky to be given such a lovely person to help me pick my sofa. My sofa got... See more

I was skeptical however pleasantly surprised. Lots of different affordable payment options and fast delivery, said 4-6 weeks however here within a week. I am very happy with my new sofa.

Amazing help recieved from sean at customer services today, new product dispatched on the same day. Very polite and prompt, definitely a place I'd recommend.

My sofa arrived and I was not happy with the quality of it. However, I relayed my concerns to the company and eventually spoke to Melissa who has dealt with my complaint with great professional and co... See more

Great customer service. Couch is exactly as described.

Customer service was shocking I work 5 days a week when I tried to say a time they wouldn’t allow it so had to cancel 2 deliveries with them also the delivery me were shocking they said we can’t get t... See more

It was ok, however not being given a timeframe was not good, and for the driver not to hang it for me as well because I'm disabled really annoyed me

What can I say excellent service, I wanted a sofa and chose it. I then got a little stuck at the end and Grace contacted me through whatsapp and we done and finished the order that way. Sent me all th... See more

Had a few problems with delivery but pay smart staff were outstanding with sorting it all out for me . Would definitely recommend them 100% .

Grace was very helpful as the instructions from Snap finance were not very clear at all, but Grace helped me through it successfully and managed to place an order.

It was abit rocky at first , but once I was approved it went great, very smooth, the lads came with my fridge freezer, and they were very friendly , yes very pleased

Bought a corner sofa and it said 4 to 8 weeks but got a phone call after 10 days to say they could deliver. Amazing service, Amazing sofa, amazing company thank you!!

Great service and very happy with my purchase. Application was straight forward and hassle free. Would highly recommend this company 100%.

Ordered garden furniture and there has been a problem with the shipment! The furniture was already delayed and there was going to be an extra delay. Michelle was amazing, she was able to get another s... See more

Brilliant from start to finish. Got exactly what I wanted. All sorted with prompt responses and communication and first class delivery

Absolutely love my new sofa had no problems at all arrived quicker than I thought it would highly recommend this company

My experience of ordering with Pay Smart Home was excellent. I ordered the Imogen U-Shaped sofa, which arrived in just over three weeks – a fantastic turnaround time. I received a call on Sunday f... See more

Excellent customer service, called me to sort out a payment issue and it was all dealt with straight away. Excellent products and excellent customer service.

Very quick and easy process, kept informed about my order. Delivery was on time and drivers very polite and professional.

Great service and response to any questions asked. TV arrived quickly and good quality. Would use Pay Smart Home again for other products.

Ordered a washing machine no hassle delivered the following week and when I messaged the company they promptly replied

Every time I spoke with Sean he went out of his way to remedy my enquiry and very polite and amazing at his job. You have a great member of staff there.

Brilliant company to deal with.. fast delivery and fast communication if a problem occurs! My problem was dealt with within 24 hours!

I had my items very quickly, and when my tv broke down I had a brand new tv within hours, I cannot as yet fault ths company, excellent service excellent customer service, brilliant company

Fabulous people, quick delivery of items and really nice furniture, would highly recommend

I had a problem with one of my purchases and as soon as pay smart home saw the msg on WhatsApp they got back to me right away and within 48 hours my problem was fixed I'm now waiting on the new part a... See more

Been absolutely brilliant with me even when I wanted to change my mind about the sofa id picked

My query was dealt with very fast and efficiently Michelle was friendly polite and very knowledgeable

It was very easy to order and iam really happy with my tv. The sofa said it will take 1 to 4 weeks for delivery but I got it about a week and a bit after I ordered it.

Sofa is doing well pulled my living room together had an issue with the first sofa I ordered as it was not in stock so chose an alternative unfortunately did not fit into my property 3rd time lucky an... See more

Fast delivery, excellent communication and there when you need help as soon as you need it

Ordered Fri came Tuesday good communication will use again thanks.

Came in 3 days perfect condition lovely staff and awesome washing machine

Quick delivery,easy payment plan very happy with purchase