Avoid PaySii if it is possible. The customer service is horrible and they keep telling you lies and make promises they don’t keep. The process is horrible and they are acting very slowly and hang up t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Worst remittances company ever Their customer service lines are almost non exist and terrible unprofessional. If they ever answer calls which they don't usually, they'll hang up on. They'll find an... See more
Excellent service, couldn’t be much happier as the funds send to family member has been received promptly, The customer service dealt with my queries in a professional manner TOP lads. Will use... See more
Fast service Professional team that helps directly Solving issues within seconds Thanks team paysii
Company details
Written by the company
PaySii is an online money transfer company that allows customers in Europe and North America to send funds to their loved ones. With a user-friendly app and website, We offer customers a seamless experience for transferring money through various channels, including cash collection, mobile money wallets and bank transfers. Boasting a robust corridor in East Africa, We have established ourselves as a trusted and efficient platform for cross-border transactions. We not only save time but also ensure a secure and reliable means of sending financial support to family and friends all while providing the lowest and most competitive rates in the market, reducing the need for customers to physically travel to agent locations or banks. . We also strive to provide the best experience for our customers. That's why we offer 24-hour customer service ready to assist you with any questions or concerns you may have. Customers can easily reach us via call or chat in our app or website no matter where you are or what time it is.
Contact info
E. 82nd St., Suite 101 Bloomington, 2626, United States
- feedback@paysii.freshdesk.com
- paysii.com
Replied to 36% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honest
Honest, reliable and good service.
Good customer service.
My first choice for online remittance.
I love the app it is good
I love the app it is good, reliable and it has a amazing support team.
Good service
The customer service I received was the…
The customer service I received was the best I received from ever from any company. Thank you PaySii
Superb work
I'm well satisfied with the hardwork of PAYSII customer service and always ready to solve customers issues.
because paysii is cheaper than all…
because paysii is cheaper than all others
Reliable service.
Wuu fican yahay
Great service!
Iam impressed with their online service…
Iam impressed with their online service very helpful and friendly
Very easy to use it plus excellent…
Very easy to use it plus excellent customer severance I really like it
Well done Paysii.
Thank you paysii
Thank you paysii
I really appreciated your efforts
well done
Excellent.
Was so impressed with their service
Was so impressed with their service, especially the customer service. Not being IT savy, they took their time helping me through the entire process.
I was happy with their service
I was very happy with their service, especially the efficiency and rates, the best company. The staff were amazing and so helpful throughout the process.
Thank you I really appreciated the…
Thank you I really appreciated the customer service. Yasmin was a helpful thanks once again
have used PaySii I am very impressed…
have used PaySii I am very impressed with their amazing service in terms of quality service. Especially their online support system they professionel and serviceminded😊
Good service
I have used PaySii I am very impressed with their amazing service in terms of quality service. Especially their online support system. I will definitely used it again. Thank you
Reliable very quick very good customer…
Reliable very quick very good customer service
I was paysii customer for long time ,
I was paysii customer for long time ,
When ever I am in need this office for help they gave me the right direction politely after security check
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








