Very bad company, ethier with companies ethier with direct clients, hard procedures, thatly are not smart at all, canceling order without clear reasons, thay just want to stop any normal transacti... See more
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Words would fail me to express how satisfied I am with your topnotch customer service and satisfaction. With this platform u cannot be scammed by anyone. This is me saying a big thank you to the Paypr... See more
As someone used their payment solution for 1+ years, they suddenly stopped supporting the business area ( AI images, videos, songs) - totally legitimate business without any warning or prior notifi... See more
once I figured out your system. you were very responsive and willing to help. I had some difficulty accessing support because when I entered my email it always came back that there was no account as... See more
Company details
Information provided by various external sources
PayPro Global is a suite of eCommerce solutions that cater specifically to software developers and vendors, helping them simplify the distribution and reselling of their digital products, software, SaaS, and other goods to end users all over the world. With PayPro Global, software developers and vendors, they are able to sell and market their products online, accept payments through multiple online channels, increase cart value, and fully visitor to customer conversion rate.
Contact info
2.4
Poor
690 reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scammy, don’t respond to emails
This company continued to send me emails asking for payment for Bittorent Pro yearly subscription. I’d already paid it to Bittorent, albeit a different amount than Paypro was asking for. They didn’t respond to any replies I sent them until after I told them I had already paid for it for the fifth time. Within 5 minutes, they sent me an email saying the subscription had been cancelled. The whole thing feels like a scam. I got a mystery email from an unknown sender telling me to F off. I can only assume it was someone from this company
22 October 2024
Unprompted review
Reply from PayPro Global
Dear Deez,
We are truly sorry to hear about your negative experience and understand your frustration. We want to assure you that PayPro Global would never send anonymous emails or engage in any behavior resembling a scam. We take pride in our transparent and ethical business practices.
To investigate this situation thoroughly, we need some information from you. Could you please provide us with the order ID number (8 digits) and the email address associated with your BitTorrent Pro subscription? This will help us locate your order in our system and see what might have gone wrong.
We understand if you hesitate to share this information publicly. You can also reach us privately through the following channels:
Email: support@payproglobal.com
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
We are committed to resolving this issue and ensuring you have a positive experience with PayPro Global.
Sincerely,
The PayPro Global Team
Prompt and courteous response and…
Prompt and courteous response and resolution.
30 September 2024
Unprompted review
They are a scam payment system because…
They are a scam payment system because…
They are a scam payment system because they always say that the bank holds your authorization and will refund you within 5-10 business days. But that will never happen, they steal from you, they cooperate with µTorrent, which is also a similar scam software, stay away if you don't want to lose money unjustly!!!
28 September 2024
Unprompted review
Reply from PayPro Global
Dear Matruska,
We sincerely apologize for the inconvenience you've experienced. PayPro Global acts as a reseller for various software and digital goods. We've looked into your transaction and can confirm that your order was declined, so no funds were deducted from your account.
The hold you're seeing is likely an authorization hold placed by your bank as part of their standard procedure. These holds are temporary and should be released within 5-10 business days. However, if the funds haven't been returned to your available balance, we recommend reaching out to your bank directly to inquire about the hold. Please be sure to check the same card and bank account you used during the purchase attempt.
We understand your frustration and want to assure you that PayPro Global operates with the utmost integrity and security. Your trust is important to us.
If you have any further questions or need assistance, our customer support team is here to help:
support@payproglobal.com or call +1-647-977-7769.
Sincerely,
The PayPro Global Team
this is class A nightmare the worst…
This is a class A nightmare the worst payment company I ever dealt with in my life after I did the payment and after they charged my credit card they sent me an email saying that they cannot process my order, even when they had already charged me!!! and they ask me do it again!! and they already charged me are you kidding with me !! they asking me to wait 5-10 business days to get my money back, it's not my bank, its their bad scammy system, they block money for 10-15 days, imagine how much money they black every day from people, a class-A scam, but ill not stop here, ill rise this up.
27 September 2024
Unprompted review
Reply from PayPro Global
Dear Customer,
We sincerely apologize for any inconvenience.
At PayPro Global, we prioritize creating a secure environment for all transactions.
In this instance, your order was declined automatically due to inconsistencies in your contact/billing information.
To ensure a successful transaction, please place a new order using your full real name, a reachable phone number, and your real billing address.
Please note that since the order was declined, no charge has been made. The funds you see held are likely an authorization hold by your bank, and they should be released back to your account within 5-10 business days. For any further assistance regarding this hold, we recommend contacting your bank directly.
If you have any further questions or concerns, our customer support team is here to help. You can reach us at support@payproglobal.com or by calling one of our support lines:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you for your understanding and again, we apologize for any inconvenience this has caused.
Best regards,
The PayPro Global Team
I got the answer I wanted fast
I got the answer I wanted fast. I didn't know how to get into your customer support though, so I went thru paypal.
3 September 2024
Unprompted review
understanding and helpful
3 September 2024
Unprompted review
Reply from PayPro Global
Dear Albert,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We would require further details to get the matter sorted out. To locate your order, we would require the order ID number (8 digits) and email address.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
They keep scamming people through their…
They keep scamming people through their scam site remotejobfinder.co with subscriptions that you cant cancel.
Total Scammers
23 August 2024
Unprompted review
Reply from PayPro Global
Dear Egzon,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We would require further details to get the matter sorted out. To locate your subscription, we would require the order ID number (8 digits) and email address.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call +1-647-977-7769
Also, you can cancel your subscription by yourself through the customer portal here: https://cc.payproglobal.com/Customer/Account/Login
Once the subscription is canceled, you'll receive a confirmation email.
Thank you in advance.
Best regards,
The PayPro Global Team
Exceptional Support
Very Rapid Response and Immediate Solution to my support request. 10/10. Every Company should take notice. God-Tier Support.
21 August 2024
Unprompted review
They didn`t react for my refund request…
They didn`t react for my refund request for period over 1 month, just answering something like
"We are writing to let you know that you have a pending refund request."
8 July 2024
Unprompted review
Reply from PayPro Global
Dear Pavel,
We apologize for any inconvenience you may have experienced.
Due to the records in our system, your order has already been refunded, and you should receive the funds within 5-10 business days. Please, expect an email from us with all the details.
If you require any further assistance, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
Scam/Spam app 🚫 don't do it!
Keep trying to get money off of my debit card it went from 49.99 to $39.99 to 29.99 all da way down to 9.99 in less then a hour I have my transactions blocked but this is nothing less than a scam app or business or whatever you call it repor ASAP
4 August 2024
Unprompted review
Reply from PayPro Global
Dear Tion,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We would require further details to get the matter sorted out. To locate your order, we would require the order ID number (8 digits), email address, and the date the payment was made.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
PayPro Global Support Group truly supports customers.
After my new high-end laptop required multiple re-formatting with the latest operating system, I found many of my prior purchased programs were no longer available including one purchased two weeks ago. Fortunately, my purchase of PhotoGlory Pro was via PayPro Global, an authorized dealer. After emailing their technical support group, Liubomyr quickly replied with a detailed letter of my purchase along with a link to the exe file and the license. Thank you!
2 August 2024
Unprompted review
This sheet will appear out of nowhere…
This sheet will appear out of nowhere and suck off all your time and money, aviod it at all costs.
4 July 2024
Unprompted review
Reply from PayPro Global
Dear Customer,
We are sorry to hear about your experience.
PayPro Global is a reseller of software, SaaS, and digital goods. We would require further details to get the matter sorted out. To locate your order, we would require the order ID number (8 digits), email address, and the date the payment was made.
If you don't feel secure providing this information here, please write us an email at support@payproglobal.com or call:
Phone (international): +1-647-977-7769
Phone (US/Canada toll free): +1-888-317-4868
Phone (Germany toll free): +49 800 7234796
Phone (UK toll free): +44 800 368 8867
Phone (France): +33 1 856 44555
Thank you in advance.
Best regards,
The PayPro Global Team
prompt and accurate service
27 July 2024
Unprompted review
Agent was able to retrieve my account…
Agent was able to retrieve my account without delay and respond positively to my request. Efficient and polite.
26 July 2024
Unprompted review
Quick response to my cancellation…
Quick response to my cancellation request.
24 July 2024
Unprompted review
They are a scam payment system because…
They are a scam payment system because they always say that the bank holds your authorization and will refund you within 5-10 business days. But that will never happen, they steal from you, they cooperate with µTorrent, which is also a similar scam software, stay away if you don't want to lose money unjustly!!!
20 June 2024
Unprompted review
Reply from PayPro Global
Dear Customer,
We understand your frustration and would like to clarify the details regarding your declined order (Order ID: 31909404).
PayPro Global is a reseller of software, SaaS, and digital goods, and we do not hold funds from declined transactions. When a transaction is declined, an authorization hold is placed on the funds by your bank. While this hold typically releases within 5-10 business days, the exact timeframe is determined by your bank's policies.
We apologize for any inconvenience caused, but we kindly request you to contact your bank to inquire about the status of the authorization hold on order ID 31909404. As we do not have access to these funds, only your bank can track and release the hold.
If you have any further questions, feel free to contact us at support@payproglobal.com.
Thank you for your understanding.
Best regards,
The PayPro Global Team
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