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Rated 1 out of 5 stars

After months of pandemic, my card has been blocked without any reasons (probably due to inactivity?). After hours and days trying to speak to an human, they requested an ID proof. It's now 3 weeks... See more

Rated 1 out of 5 stars

Is Payoneer a scam? I've been trying for two weeks to receive payment from Viagogo for tickets I re-sold. (As instructed by Viagogo) There does not seem to be any method of actually DOING... See more

Rated 1 out of 5 stars

The global payments service on my account is not active yet. I already opened the account for 7 month ago and I sent all required document like ID and address verification ''utility'' until today th... See more

Rated 1 out of 5 stars

I can’t believe they block customers in social media so they don’t “complain”. Their customer service it’s truly awful and most of us also use social media to try to get their attention but they’ll... See more

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1.5

Bad

TrustScore 1.5 out of 5

69 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Irresponsible

I couldn't transfer my money due to their stupid limit and it got hacked and they couldn't protect the money.

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Payoneer Took Hidden Annual Fee from My Small Payment

After waiting years to finally receive a small payout from Adobe Stock through Payoneer, I was shocked to see how much was deducted before I could withdraw it.

Original payment: $49.81
fee: $3.00
Annual account fee (taken immediately): $29.95

So from nearly $50, I was left with just $16.86 in my bank account.

At no point during sign-up or while waiting for my funds was I clearly told about this $29.95 annual fee. Payoneer support only gives standard replies about “terms and conditions,” but that’s not transparency. Most users, like me, only discover this charge after money is taken.

This feels misleading and unfair, especially for small creators who rely on every dollar of their earnings. I’ve used PayPal and other services for years without ever facing such hidden deductions.

Payoneer charges an annual fee even if you barely use the account, and they won’t refund it.

8 August 2025
Unprompted review
Rated 1 out of 5 stars

The worst customer service ever

The worst customer service ever
very bad experience.
The closed my account, without any warning or deadline to submit any info

ANd they just added, we can no longer reply to any inquiry via customer service

i've never seen this kind of service ever in my life.

I do not recommand to add your money there or work with them, for any tiny issue, they will just close your account ad you lose your money

6 February 2025
Unprompted review
Rated 1 out of 5 stars

Word poor service

Not providing same exchange rate for all users.
Same country, same amount, same company bank account but giving difference dollar rate.

20 August 2024
Unprompted review
Rated 1 out of 5 stars

**Review:**

I am extremely frustrated with Payoneer’s customer service. After almost one month, their team has been completely unable to help me open a simple company account. Despite multiple attempts to resolve the issue, including contacting customer support who promised follow-up, nothing has been done. This level of incompetence is truly pathetic and unacceptable. Payoneer’s customer service is by far the worst I’ve ever experienced. How can a company that deals with financial services be so inefficient and unresponsive? Avoid at all costs if you value your time and sanity. Absolutely lame and pathetic!

28 July 2024
Unprompted review
Rated 1 out of 5 stars

Is Payoneer a scam?

Is Payoneer a scam?

I've been trying for two weeks to receive payment from Viagogo for tickets I re-sold. (As instructed by Viagogo)

There does not seem to be any method of actually DOING anything about this on the Payoneer site, only endless articles and FAQs, which are of no help whatsoever.

The "Contact our Customer Care team
***payoneercusthelp**" link, just leads straight back to the articles and FAQs.

So, I ask my question:
Is it just a scam or hoax website?

27 July 2023
Unprompted review
Rated 1 out of 5 stars

Silly excuses from the customer service

I have a funding source from the Likee app and I have a contract with them and I want to change the funding source to a USD Balance not direct to my local bank account and I got a payment from the Likee app from 26 June and until now is pending and all I got from the customer service is silly excuses for everything for approving the payment and change the funding source to a USD balance and for the notice the management of likee app contacts payoneer for my problem and for changing the funding source and until now the problem doesn't solve My Customer ID: 49222118

11 July 2023
Unprompted review

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