Excellent service and speedy delivery. Web site is a bit wonky, seems a bit amateurish. Too much screen space for unnecessary data. Website should be streamlined to where, when we sign in,we get... See more
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We have always been very happy with Payless Medical. With being on such restricted budgest it is so stressful knowing we will get the best price with them. We have so many medical bills and their disc... See more
There are no descriptions of the products. This is especially important when looking for products that are unscented. Product pics are too small and blurry; can't magnify. Some things are in the wrong... See more
I have been ordering my ostomy supplies from Paylessmedicsl since over ten years, from my BC home n also from my winter camps in the US south. They are the best online n by phone purchase. Delivery w... See more
Company details
Written by the company
Canada's largest online medical supplies store. We offer a wide range of home healthcare products including Ostomy, Catheters, Wound Care, and more!
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Hasn’t replied to negative reviews
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I have been buying from Payless Medical…
I have been buying from Payless Medical for at least six years now, and in all that time, only once an order had a mistake in it. I was quite happy with how quickly they dealt with the problem and corrected it. Good company to deal with.
Fast delivery and great prices
Fast delivery and great prices! I've also had great assistance from staff when I've phoned and emailed.
fast prompt shipping everything was in…positive
fast prompt shipping everything was in stock,
Prompt response and delivery
Prompt response and delivery. Love the ability to get text updates on my delivery status.
Website needs improving
There are no descriptions of the products. This is especially important when looking for products that are unscented. Product pics are too small and blurry; can't magnify. Some things are in the wrong category. Example: wheelchairs are under Home Medical Equipment instead of Mobility.
I have used Payless twice and received…
I have used Payless twice and received excellent service both times.Had trouble on line the last time but phoned them and no problem.Got my order the next day.
A very prompt and thorough response to…
A very prompt and thorough response to my email request; plus an equally satisfactory delivery of the product at a reasonable price!
very efficient
Easy online reorder system
Easy online reorder system. Very fast shipping even with the holiday
Excellent pricing on the products that…
Excellent pricing on the products that I purchase. Excellent shipping in a matter of a couple of days. Excellent customer service, if an issue arises it is solved.
impressive delivery time and order accuracy
Impressed with how quickly the order arrives. Also, the order is complete. That was a major issue with my previous local supplier as was mistakes in accounting.
Only negative I have was searching product numbers on the website didn’t work. I had to scroll through categories which was far from optimum.
Fast easy ordering and amazingly quick…
Fast easy ordering and amazingly quick delivery
Great service with quick arrival of…
Great service with quick arrival of items
Very reliable
WOW. Excellent service... every time.
Excellent pricing and super fast order processing and shipping. The life changing surgery that has led to requiring product from Payless could not have been as easy a process without this great service.
We had a few issues with the website…
We had a few issues with the website when I placed my last order however when I called and spoke to a representative, it all went very, very smoothly. I order for my elderly mother and she loves that the service is quick, and delivered right to her.
If you would offer a french web site…
If you would offer a french web site and french speaking staff it would be much betteraves.
Superb service and always fair pricing…
Superb service and always fair pricing in the medical field where inflated prices are frequent. Great company.
I was a good customer until my last…
I was a good customer until my last order. I will go elsewhere to buy Convatec colostomy products. In a few weeks since my last order the EAKIN seals went up in price $22.24 and the barriers $27.41. What happened? I have no choice for the rest of my life but to buy these products. I have already found a competitor with prices below your previous prices.
Goodbye.
you where ever good
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