Excellent service and speedy delivery. Web site is a bit wonky, seems a bit amateurish. Too much screen space for unnecessary data. Website should be streamlined to where, when we sign in,we get... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have always been very happy with Payless Medical. With being on such restricted budgest it is so stressful knowing we will get the best price with them. We have so many medical bills and their disc... See more
There are no descriptions of the products. This is especially important when looking for products that are unscented. Product pics are too small and blurry; can't magnify. Some things are in the wrong... See more
I have been ordering my ostomy supplies from Paylessmedicsl since over ten years, from my BC home n also from my winter camps in the US south. They are the best online n by phone purchase. Delivery w... See more
Company details
Written by the company
Canada's largest online medical supplies store. We offer a wide range of home healthcare products including Ostomy, Catheters, Wound Care, and more!
Contact info
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery!
I always receive perfect service
I always receive perfect service. Delivery is always one or two business days and no back orders.
Website very easy to navigate and…
Website very easy to navigate and speedy delivery
Thank you
Always prompt
Always prompt. Keeps in touch via email regularly. No complaints.
Have been ordering from payless…
Have been ordering from payless med.since spring when i could no longer afford drugstore prices.have found the service excellent. One order was placed fri afternoon of a long weekend and i had my order tue morning. You can't get better service than that.always get what i ordered and always have what i need. D.Lewis
Customer for years
Have ordered supplies from them for years. Prices have been creeping up, which I guess is true of everything, but free and fast shipping if your order is larger.
Fast delivery and awesome prices.
Fast delivery and awesome prices. Will be a long time customer
Payless is a trusted and reliable service…
Payless is a trusted and reliable service provider for all my ostomy and medical supplies which I have used exclusively for more than five years. I would highly recommend Payless to any of my family and friends for all their medical needs.
Very fast delivery.
Easy to place order and fast delivery
Fast service and delivery
Fast service and delivery. Easy to use website. Good prices. I use Payless regularly.
Very competitive pricing and free…
Very competitive pricing and free shipping. Items are always in Stock and items come shortly after ordered. Keep up the good work! I would highly recommend this company.
Excellent and very fast!
Payless Medical has made obtaining the…
Payless Medical has made obtaining the ostomy supplies we require for our son beyond easy and their prices are lower than anywhere else I have looked. Most importantly, their delivery time is consistently awesome and any dealings I have had with customer service have been impeccable. I would recommend Payless Medical to anyone and really can't say enough about them.
Delivery was next day and the prices…
Delivery was next day and the prices are the best out there. Payless Medical is now my go to place when I need my medical supplies.
All medical product you need
I order my medical supply from this company for over 2 years now; best price and quick shipping. Great customer service, if you don’t find the product you want they will find it for you and give you their price.
Initial delivery vary fast and followed…
Initial delivery very fast and followed up with back-ordered items in 2 subsequent deliveries.
delivery time is incredibly fast.
Thank you, Paylessmedical. You made my life better. Connecting with Payless Medical ended…
Connecting with Payless Medical ended years of frustration securing ostomy supplies. Inadequate web sites and phone calls that were never answered are huge obstacles for an 80 year old woman.
Here’s my list of why Payless was my “saviour”.
Ordering by phone: Always answered in less that a minute or so.
Quality of service: Each phone agent has had excellent information in front of them so that they can immediately look up something I had trouble finding on line. These are often highly specific items with exact measurements, types and sizes.
Price: Not always the cheapest but very close to it
Delivery: Beyond amazing. Can’t even figure out how these highly specific supplies can be ordered one day and often on my doorstep the next morning. I live in Penetanguishene Ontario, a town of about 7000 people,on the southern shore of Georgian Bay. I see you are with Shopify. Please pass on these Kudos to them. Marilyn Barnett
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








