Lucy has been great in helping me to navigate Payhip. She has fixed issues for me when I accidentally made two store accounts, helped me with applepay setup, and has answered every question I have alo... See more
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Payhip is an e-commerce platform that enables anyone to sell digital products, online courses, memberships, or online coaching directly to their audience. You can embed Payhip directly into your website or you can use our free fully customizable storefront to sell your work. Payhip takes care of everything. We're an all-in-one ecommerce solution for over 130,000 thriving creators!
Contact info
First Floor 85 Great Portland Street, W1W 7LT, London, United Kingdom
- contact@payhip.com
- payhip.com
Replied to 5% of negative reviews
Typically replies within 2 weeks
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Very quick response time and very…
Very quick response time and very friendly. Makes the company respected and trustworthy.
Prompt Response
I would highy reccommend Payhip! Here's why: Prompt response from their support team. Lucy helped me connect my Custom Domain in 2 emails, she even took the time to send me back the screenshot with the values I need to input. After that, my Custom Domain worked in less than 15mins! Next, their website builder is user friendly and easy to understand, so you can quickly setup your store and start earning. Thank you Payhip!
I am so grateful to Payhip and that I…
I am so grateful to Payhip and that I discovered them! Payhip makes it so easy to upload my coaching business as well as sell my book. I am far from being tech savvy and any questions that I have had to ask has been promptly answered, thanks Kim! Thank you Payhip for providing a service to really help people get off the ground to run their business. Cheers, Anni
Thank goodness I found Payhip
Thank goodness I found Payhip. I was initially going with another provider but their support was non existent and unworkable. Payhip is a great platform, I have little technical ability but am managing to build my course nicely. When I do email support, their responses are quick and super supportive (shout out to Kim). I’m very happy I found Payhip, I would recommend.
I'm a new user but loving payhip!
I'm a new user but loving payhip so far! My question was answered within 24 hours! She was very nice and eased my mind when they assured me they only cancel shops for copyright. I am satisfied thus far (:
I Got Prompt Support
I have just gotten started with setting up my store. I needed clarity with something I was working on and emailed support. The response was fast and I am quite happy.
I love Payhip and the support is great.
I love Payhip and the support is quicker than many other companies and a real person.
I have found it easy to learn how to build your shop, then the more you experiment and explore you see that we have many options and options to tailor colours, look and feel. What I love is you have options from digital, courses, coaching portals and more.
I think I have only just started.
Happy Customer
First of all, I’d like to say that I am highly appreciative of PayHip’s business model, which offers either free-to-use or subscription-based services for their platform.
I live with multiple disabilities, severe enough that I seldom leave home at this point. Nearly 60, I have loads of life experience, but not a ton of tech know-how, nor a (currently) overflowing budget to crank out the big bucks for premium providers’ services.
The fact that my explorations of all that PayHip has to offer don’t dampen my budget means that I can be free to expand my creativity and have a greater hope of bringing my dreams to this 3D reality.
As for the Customer Experience as a consumer of the platform, I couldn’t be more pleased.
One of my disabilities now includes significant brain damage, following a fairly recent severe stroke. For this reason, and others, I’ve had many questions for the Support Department.
In my questions, I’ve stated that I’m in no rush for the answer. Even so, I have always received a response within a couple of days, if not sooner.
Additionally, when what I’ve wanted to do is not something offered via the PayHip platform, I’ve been offered other solutions as workarounds so that my ideas can still move forward. I am so appreciative of this help!
My site - on the PayHip platform - is just now beginning to come together. I’ve spent the past year or so, focused on recovery and healing, book-writing, and all sorts of other things.
My PayHip store is a priority, in the sense that since my stroke - May 16, 2023 - I have earned zero money, which I hope that using PayHip can help rectify for me… but not a priority in the sense that I am willing to relinquish my peace of mind or tranquility just to be seen as operating my business successfully.
Instead, I’ve given myself a pace of grace.
When everything comes together like I have it imagined in my mind, it will all be awesome.
Until then, while I am working on it (oh, by the way, I am a one-woman show, when it comes to my business), I will edit as I go and hope that the rest of the world will be patient with me as I work to get all of my words out, tell my stories, make them pretty, and *FINALLY* have a place from which I can dream, create, write, publish, share my life - my art - and build my business profitability, with caring and sharing.
Overall, I’m happy with PayHip. Cheers!
I recommend Payhip 100%
I created my store a few says ago and am in the process of populting right now. Payhip has been an absolute blast. It is very easy to navigate and makes the process smooth and dare I say, fun?! I can recommend Payhip 100% to anybody who wants to launch an online store with a budget of zero. Thank you for making my ambitions a reality.
With 2 stores
With 2 stores, It isn't totally intuitive to build your store but if you stick with it, you'll find the rhythm and it becomes easier.
The Payhip customer support is simply…
The Payhip customer support is simply excellent! 🚀 I needed assistance with a technical issue, and I was impressed by their speed and efficiency. They responded incredibly fast, providing me with a clear and detailed solution.
Their availability and professionalism truly make a difference, enhancing the overall experience on Payhip. If you're looking for a platform with an intuitive interface and top-notch customer support, Payhip is definitely the way to go! 💯👏
MY STORE IS GONE!!!!
MY STORE IS GONE!!!!
I created a store on Payhip, received orders, and then—out of nowhere—my store completely disappeared! I can't log in, and the connected domain returns a 404 error. My store has been deleted without my permission!!!!
I even tried creating a new store with the exact same email… and it worked. This confirms that my previous account has truly vanished.
This awful company doesn’t have live chat support, so now I have to wait for them to respond via email.

Reply from Payhip - Sell Digital Products
Great Service and a very professional
Great Service and a very professional, quick and friendly support. Payhip is the solution for all who wants to sell stuff over the internets.
It's so easy to get up and running
It's so easy to get up and running as a creator on Payhip. The sales come through easily too. 10 million times easier than Meta in my opinion. Customers pay via credit card or Paypal. Simple. User friendly.
Payhip is an easy plattform to setup
Payhip is an easy plattform to setup. I really appreciate the prompt and always friendly support. Great for my new business is the possibility to react flexible between different payment options Payhip offers.
I've been using Payhip for years now…
I've been using Payhip for years now and have developed my business alongside their own development. It's been a great partnership for me. They ahve always been responsive to ideas and helpful when I have a problem. I really wouldn't even think about changing.
All-In-One Money & Time Saver
The fact that Payhip enables you to have a free online store with all the payment and file hosting integrated all-in-one, I have to say that this is the kind of company I love to support. I cancelled my web host, deleted WordPress and WooCommerce, and moved everything to Payhip. What an absolute delight it is to wake up in the morning and deal with everything from one central online location. I'm moving more of my stores to Payhip. The DNS instructions for domains was simple as anything.
Chef's Kiss Customer Service
I was introduced to Payhip by one of my coaches. Although I'm a bit of a techie, it was the easiest ecomm platform I've set up and the customer service is chef's kiss!
You can share both digital and physical items and include them in the marketplace without needing to connect to another platform.
I hade a question regarding…
I hade a question regarding translations options and got s super fast answer from Lucy. A actual human answering me and in under 24 hours too! Great experience and im currently working on my new website with payhip. Thankful the help Lucy! Great customer service.
Really great place for creating a…
Really great place for creating a website, so many features and user friendly, support is top notch and you can connect custom domain for absolutely free, this is legit a game changer in ecommerce
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