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Rated 1 out of 5 stars

Since February, it hasn't been possible to withdraw the balance. Customer support is nonexistent; it opens a WhatsApp chat to receive the same messages, without a concrete solution to the problem. Con... See more

Rated 5 out of 5 stars

Payflow has helped me to relief my monthly stress dealing with payments. It was a pain to wait for my salary to pay the rent, services, etc. In the other hand, now I can use my salary money whenever I... See more

Company replied

Rated 5 out of 5 stars

Super easy to use, the transfer instetnt ,and also u can save money 💰 through the app with aother feauters as free lessons about saving etc. worth 5 stars .

Rated 1 out of 5 stars

After 90 minutes on the phone with paypal, I have come to the conclusion that this very large empire has missed a step with using Payflow with Shopify. Upon customer refunds there is zero transparenc... See more

Company replied

Company details

  1. Payroll Service

Written by the company

Payflow es un beneficio social innovador que permite a tus empleados cobrar cuando lo necesitan. Gastan al día. Trabajan al día. Cobran al mes. Con Payflow, tus empleados pueden cobrar cuando quieran.


Contact info

2.8

Average

TrustScore 3 out of 5

362 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Doesn't work for 3 months now

Since February, it hasn't been possible to withdraw the balance. Customer support is nonexistent; it opens a WhatsApp chat to receive the same messages, without a concrete solution to the problem. Contacting HR only reveals that Payflow has been notified and that we should wait, almost 3 months later and it still doesn't work, with no answers from anyone.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Super easy to use

Super easy to use, the transfer instetnt ,and also u can save money 💰 through the app with aother feauters as free lessons about saving etc. worth 5 stars .

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Seamless experience!

Incredible experience, lightning fast!

16 October 2023
Unprompted review
Payflow logo

Reply from Payflow

Thanks for the review NR!! 🫶

Rated 2 out of 5 stars

Very disappointing experience

Very disappointing experience with Payflow. Numerous bugs and problems with the app. It's been days that I've not been able to use my Payflow card. Not acceptable.

11 October 2023
Unprompted review
Payflow logo

Reply from Payflow

¡Hola Carolina! Efectivamente tuvimos una incidencia con nuestro proveedor de pagos durante la semana pasada que ya está resuelta 😊 ya deberías poder utilizar la aplicación con normalidad. Esperamos reconsideres tu valoración porque cada estrellita es muy importante para nosotros 🙏 un saludo

Rated 1 out of 5 stars

Me urge pedir un anticipo de nomina y…

Me urge pedir un anticipo de nomina y cuando entro en la app me dice que no está disponible.

11 October 2023
Unprompted review
Payflow logo

Reply from Payflow

¡Hola Maria! Efectivamente tuvimos una incidencia con nuestro proveedor de pagos durante la semana pasada que ya está resuelta 😊 ya deberías poder utilizar la aplicación con normalidad. Esperamos reconsideres tu valoración porque cada estrellita es muy importante para nosotros 🙏 un saludo

Rated 1 out of 5 stars

No Transparency

After 90 minutes on the phone with paypal, I have come to the conclusion that this very large empire has missed a step with using Payflow with Shopify. Upon customer refunds there is zero transparency on the paypal transaction I.D number. It does not generate through and communicate this in the Shopify customer page. So if a client wants a refund, return, or exchange there is no way to go back (easily) and refund the customer. You need the Transaction ID. This can come to you via email, but if your Shopify site is driving a lot of sales and traffic this would take over your email account and be a needle in a haystack to still find one specific customer and their transaction ID. If Payflow is doing what it says and integrating with Shopify, why are they not leaving the Paypal transaction number there. ShipStation is doing this. You can find your shipping confirmation and tracking here...why cant you find the Payflow transaction here????

14 September 2023
Unprompted review
Payflow logo

Reply from Payflow

Hello Deanna! We are not a PayPal related company, they do have a product with our same name, but this profile belongs to Payflow, the EWA provider of EU and Latam. Could you please fix this review with that in mind? Our rating is super important 💙😁 ps. We hope PayPal fix your issue assap!

Rated 5 out of 5 stars

Very good to me nai aay me to do it…

Very good to me nai aay me to do it again for your help today with the uska number to send

21 April 2023
Unprompted review
Payflow logo

Reply from Payflow

M.Zubair, thanks for your amazing review 😊
We are very pleased to hear you are enjoying Financial Well-being through our app 💙🚀

Rated 5 out of 5 stars

Amazing experience

It's a very useful app for people to manage their money however the please. I would reccommend it 1000% Very easy to use!

9 February 2023
Unprompted review
Payflow logo

Reply from Payflow

Your money instantly 🚀🤩 Thanks for your review Carlota, we hope you enjoy Payflow!

Rated 1 out of 5 stars

No service

No service, they don’t give assistance and is from 2 days that I try to contact the WhatsApp assistance. Needin money to pay rent and food for my sons

17 January 2023
Unprompted review
Payflow logo

Reply from Payflow

Hello Jacopo, we are sad to read what you tell us😓, our team tells us that the incident was resolved and that it was due to a specific error with the IBANs that were not Spanish. For us, every small thing is important and we work to give you the best service. We hope you will reconsider your rating and give us another chance💙

Rated 5 out of 5 stars

Good service.They resolve the issues…

Good service.They resolve the issues very fast and in a professional way.
That’s all the customer services services they should work.Good job!

7 November 2022
Unprompted review
Payflow logo

Reply from Payflow

Xavier thank you so much for your kind words! Our Customer Support Team works very hard to provide the best service possible to our users and help them whenever they need it 💙😁

Rated 5 out of 5 stars

Really awesome experience so far

Really awesome experience so far ! Very good customer service and easy to use app, keep up the good work

6 November 2022
Unprompted review
Payflow logo

Reply from Payflow

Hello Juan 👋 thanks for your review, we are very glad you are enjoying Payflow!

Rated 5 out of 5 stars

Excellent service

Very useful, very simple and easy to use it's an anmazing experience. I would recommend it 100%

2 November 2022
Unprompted review
Payflow logo

Reply from Payflow

Thank you for your review Mariona, we are very glad to hear you are having an amazing experience with our App 💃

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