PAY2DAY Reviews 8,862

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,784 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is consistently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the application process, describing it as less user-friendly compared to other lenders. A few other people also felt that response times were slow, with some waiting several hours or even days for a reply or loan approval, and experienced difficulties with online forms and inconsistent communication from the team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick, easy, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness, patience, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process easy, quick, and... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and efficient service, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Priya was very friendly when I walked in and very helpful. She explained difference between a payday loan and a line of credit with the help of the manager there. Good company no hassle and I have us... See more

Company replied

Rated 5 out of 5 stars

I have been using Pay2Day services for over a year and have consistently found the staff to be highly supportive and professional. Most of my interactions have been with Mr. Saad, who has always provi... See more

Company replied

Rated 5 out of 5 stars

Their decision was fast and they were a great help when I was in serious need for an emergency car repair. The process was quick and easy, and they stayed in contact until the funds were in my account... See more

Company replied

Rated 5 out of 5 stars

If there are 10 stars i will give it to this Pay2day lenders very easy to apply very fast just apply online and they will call you and in 15 mins .they will send you the approval it depends how fast y... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Pay2Day is a Greater Toronto Area payday loan company with several locations in Brampton, Mississauga, Barrie, Vaughan & more.


Contact info

  • 420 Ambassador Drive , L5T2J3, Mississauga, Canada

  • pay2day.ca

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use!

12 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Fast n easy

Great communication

19 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Quick and easy

Quick and easy

19 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Very simple to apply and phenomenal…

Very simple to apply and phenomenal customer service from Ineesh

19 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Ivy was great

Ivy was great! She expalined the process quickly and clearly.

18 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service & working with Ivy from our amazing online team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Namir at the wellington st

Namir at the wellington st. Location was very helpful

18 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 4 out of 5 stars

Parthvi helped me today i got the quick…

Parthvi helped me today i got the quick service happy with the service.

18 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Great service

Quick, easy service

18 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 1 out of 5 stars

Terrible service Avoid Pay2Day

Terrible service. The staff at the Newmarket location has a massive language barrier as they can’t speck or understand English. I left without getting anything done. Hire people who can actually talk to the customers.

9 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Hello Allen,

Thank you for this review & for your honesty.

We would like to investigate this matter further and welcome you to contact us directly via email to amccombs@pay2day.ca where we can better determine the cause for your concern.

Thank you so much for reaching out to us and we look forward to working with you to ensure your matter is addressed.

Thank you for choosing Pay2Day

Rated 5 out of 5 stars

Vinay was very helpful and made the…

Vinay was very helpful and made the process easy

17 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

It's an easy loan to get in times of my…

It's an easy loan to get in times of my need. Thank you

8 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Khafia was efficient professional

Khafia was efficient professional

17 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Staff is friendly and knowledgeable…

Staff is friendly and knowledgeable about the process

16 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

I had a wonderful experience with Esha…

I had a wonderful experience with Esha as she helped me with my payday loan and gave me the opportunity to pay in installments which helps me very much. I will recommend anyone who needs this to go and ask for Esha. Thank you😊

17 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our helpful in store team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Haven't had issues these guys are helpful!

I was skeptical but they have been great! Application is easy, approval is decently fast and I have a low credit rate, the funds were transferred super fast. I had a hiccup with my paycheck being 24hrs late and Icontact them and theyworked with me. I paid it off following day and was able to apply again andngo approved. The rate seems high but they aren't a bank and need to make money so really $14 per $100 isn't bad at all . Im on my 3rd loan and they now gave me options to pay over 3 payments instead of 1.. I have to say im really impressed with staff, ap and process. Thank you pay2day!

16 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and that we were able to exceed your expectations. We really appreciate the feedback!

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Really easy process

Really easy process. Helped me in difficult time

16 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Prianka was very helpful and efficient

Prianka was very helpful and efficient. She resolved my issue instantly

16 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our in store team.

Thank you so much for your business and for choosing Pay2Day.

Rated 4 out of 5 stars

Great service and prompt responses

Great service and prompt responses

16 April 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Harinder was a great help

15 April 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Harinder from our amazing Management staff.

Thank you so much for your business and for choosing Pay2Day.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look