PAY2DAY Reviews 8,862

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,784 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is consistently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the application process, describing it as less user-friendly compared to other lenders. A few other people also felt that response times were slow, with some waiting several hours or even days for a reply or loan approval, and experienced difficulties with online forms and inconsistent communication from the team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick, easy, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting the helpfulness, patience, and... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process easy, quick, and... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and efficient service, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Priya was very friendly when I walked in and very helpful. She explained difference between a payday loan and a line of credit with the help of the manager there. Good company no hassle and I have us... See more

Company replied

Rated 5 out of 5 stars

I have been using Pay2Day services for over a year and have consistently found the staff to be highly supportive and professional. Most of my interactions have been with Mr. Saad, who has always provi... See more

Company replied

Rated 5 out of 5 stars

Their decision was fast and they were a great help when I was in serious need for an emergency car repair. The process was quick and easy, and they stayed in contact until the funds were in my account... See more

Company replied

Rated 5 out of 5 stars

If there are 10 stars i will give it to this Pay2day lenders very easy to apply very fast just apply online and they will call you and in 15 mins .they will send you the approval it depends how fast y... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

Pay2Day is a Greater Toronto Area payday loan company with several locations in Brampton, Mississauga, Barrie, Vaughan & more.


Contact info

  • 420 Ambassador Drive , L5T2J3, Mississauga, Canada

  • pay2day.ca

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you to the best loan company in…

Thank you to the best loan company in Canada! I love working with them. Huge thank you to Roel! He was very helpful, nice and professional 🤗🙏

Vira

31 March 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Roel from our amazing online team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Nancy was great

Nancy was great !
Professional & made the process easy to understand and follow .

30 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with Nancy from our in-store team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our polite staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Great experience

Prit, was great. He was quick in processing my loan and kind. Everything was explained perfectly, it was pleasant experience.

24 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our kind staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Amazing

Best service

24 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Easy to talk to

Easy to talk to, and very informative

28 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Easy and fast online loan application.

Easy and fast online loan application.
The process took less than 1 hour.
I will definitely recommend this loan company to my friends.

28 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, fast process and approval the app is also easy to use.
Thank you for the amazing support!

28 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

If there are 10 stars i will give it to…

If there are 10 stars i will give it to this Pay2day lenders very easy to apply very fast just apply online and they will call you and in 15 mins .they will send you the approval it depends how fast you will fill-up the applications ...thank you to Sahiba for helping me.

28 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our amazing in store staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Great

Great and thank you

28 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

They processed my application very…

They processed my application very quickly despite me being a first time customer! Thank you very much

27 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Dileep was excellent in helping me out

Dileep was excellent in helping me out. Especially with the errors I was having with my account

27 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our friendly in store staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Dealing with Miss Alanna was a…

Dealing with Miss Alanna was a pleasure. She was very polite, friendly, and a great sense of humour. Customer service is definitely meant for her. We all need an Alanna for our financial needs.

27 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service and working with our friendly team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Great Service

Fast Service

22 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Priyanka gives best service and was…

Priyanka gives best service and was professional

27 March 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review!

We are happy to hear that you enjoyed using our service and working with our amazing in store team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

I really like it a lot it was quick…

I really like it a lot it was quick doing online applications n get approved in minutes. I will definitely recommend to my friends about Pay2Day.

27 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Ivy and Nishi made this whole…

Ivy and Nishi made this whole transaction very pleasant. They were very helpful and thoughtful of your needs. Thank you them

26 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review!

We are happy to hear that you enjoyed using our service and working with our amazing online team.

Thank you so much for your business and for choosing Pay2Day.

Rated 5 out of 5 stars

Just want to say thanks to the staff…

Just want to say thanks to the staff for always giving great customer service
I was having a problem sending a email they had the patience to help me through it
Thanks 5star service

26 March 2026
Unprompted review
PAY2DAY logo

Reply from PAY2DAY

Thank you for this 5 star review!

We are happy to hear that you enjoyed using our service and working with our amazing staff.

Thank you so much for your business and for choosing Pay2Day.

Rated 4 out of 5 stars

Quicker service via online loans

Ok for now ok

26 March 2026
PAY2DAY logo

Reply from PAY2DAY

Thank you for this review!

We are happy to hear that you enjoyed using our service.

Thank you so much for your business and for choosing Pay2Day.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look