PAWID Reviews 

62
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

the tag it's just fine, the chain that holds the tag broke after 1 day, very fragile, so I had to find an alternative to that. they claim to be engagement free but isn't true, to properly use their s... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement tag as our dog had lost our original one. Had a problem with the transferring of our details onto new tag. Contacted them via email and within five minutes Dom came back and said h... See more

Rated 5 out of 5 stars

You can tell the type of company you are dealing with when things don't go exactly to plan and how they respond. My dog's tag had a problem which to their credit they fixed as soon as they became awa... See more

Rated 5 out of 5 stars

Easy to purchase (one time payment no membership), fast delivery and super easy to set up. Although I hope I never have to use it, the profile is easy to view and you get an instant email saying it’s... See more

Company details

  1. Pet Store

Written by the company

Introducing PAWID's QR Code dog tag – the ultimate solution for pet safety and owner peace of mind. Our innovative, durable dog tag feature a scannable QR code that securely stores your pet's essential information, including contact details, medical history, and dietary requirements. In the event your beloved furry friend gets lost, anyone with a smartphone can scan the QR code, instantly accessing the stored data to ensure a quick and safe reunion. Designed with both style and function in mind, our QR code dog tag are crafted from high-quality materials, ensuring they withstand the test of time and outdoor adventures. Available in various colors, shapes, and sizes, these tags can be customized to reflect your pet's unique personality. The easy-to-update online profile allows you to modify your pet's information as needed, keeping their details current and accurate. Additionally, the PAWID platform offers valuable features such as GPS location tracking upon scanning, optional alert notifications, and the ability to add multiple emergency contacts, making our QR code dog tag a comprehensive solution for pet safety. We offer a 30 day return policy in case you are not satisfied with PAWID. No subscription required, this is a one time purchase for a lifetime access.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(62)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tags are well made

Tags are well made , hopefully to last although a little pricey !
Came very quickly, web site free subscription! But basic information wanted.
Pretty tags .

23 July 2025
Rated 2 out of 5 stars

False advertisement

It
Tells you no subscription but once it’s arrived to really get the benefits you need to pay a monthly fee false advertisement not very happy with it

30 June 2025
PAWID logo

Reply from PAWID

Hi Amanda,

Thank you for taking the time to share your feedback, and I’m sorry to hear you feel disappointed. We always aim to be as transparent as possible about what’s included in the one-off purchase and what additional features are available through the optional subscription.

Just to clarify, the Paw ID tag you purchased for £14.99 includes all of the core features without any monthly fee. These free features include:
• Real-time email notifications when your pet’s tag is scanned
• Unlimited scan history with location tracking
• Up to 2 contact details and 4 photos in your pet’s gallery
• The ability to create lost pet flyers and notify nearby Paw ID users
• Half-price replacement tags

The optional Premium plan (£2.49 per month) simply offers extra benefits, such as SMS notifications, unlimited images, unlimited contacts, and free replacement tags. But it is entirely optional—everything needed to help return your pet safely is available without a subscription.

I’m sorry if this wasn’t clearer at checkout, and we’ll review our product page wording to avoid any confusion in future. If you’d like, I’d be more than happy to walk you through all the free features you can already use without upgrading. Please feel free to email us at info@pawid.co.uk so we can help further.


Paw ID Team

Rated 5 out of 5 stars

I’ve just bought two tags for my dogs

I’ve just bought two tags for my dogs. Initially I couldn’t get them to work. I went on to the live chat section expecting to chat with a bot !! Instead I had a very helpful person who got them working in no time (my error not the tags). Love the tags and the fact you can update addresses and put lots of helpful info about your dog on the. I especially like that you get an email when someone has scanned the tag and a location.
I’ve been recommending them to my friends.

21 May 2025
Rated 5 out of 5 stars

I have 2 tags and they are robust and…

I have 2 tags and they are robust and eye catching. It is such peace of mind that someone can scan the tag and all your vital information is in one place. I lost one of the tags after months and Dom,the founder, couldn't have been more helpful and responsive. Fantastic Company

6 March 2025
Unprompted review
Rated 5 out of 5 stars

The tag arrived next day

The tag arrived next day. Good quality, heavy construction.
Impressed that there is no monthly subscription after the initial outlay.
Linking tag with phone was easy, and it worked immediately when scanned, showing a precise location.

27 February 2025
Rated 5 out of 5 stars

PawID have given us the peace of mind…

PawID have given us the peace of mind that if we ever lost our dog he would be safe. We are thrilled with his new tag. We have trialed this by scanning the tag and we got all the notifications needed.

Thank you so much for keeping Nacho safe and giving us some peace of mind.

7 December 2024
Rated 5 out of 5 stars

Great product and excellent customer service

Ordered replacement tag as our dog had lost our original one. Had a problem with the transferring of our details onto new tag. Contacted them via email and within five minutes Dom came back and said he would sort it out and a couple of hours later he confirmed it was all set. Great product and excellent customer service.

12 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look