While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always happy with Paws Service. It’s very important that our eldest border collie has her diabetic food supply uninterrupted Paws do their level best to ensure that happens Thus far, Paws have don... See more

Rated 5 out of 5 stars

Placed an order for a bag of cat biscuit, dog treats and dog toy. Had an email a few days later to say they were sorry but the dog treats were out of stock and was I aware that the cat biscuit was nea... See more

Rated 5 out of 5 stars

I’ve ordered twice now from this company, the first time there was going to be a delay getting stock, I was informed by email, but I also telephoned to find out when stock was expected. The lady I spo... See more

Rated 5 out of 5 stars

Rang your Customer Service Dept and a lovely lady was so helpful with giving me advice and how best to ensure my order would be received quickly. I really appreciated it and received my order within... See more

Company details

  1. Pet Supply Store
  2. Pet Store

Written by the company

PawHeads is an RCVS Registered Premises and Accredited Internet Retailer specialising in Veterinary Pharmaceuticals, foods and pet supplies and are regulated by the VMD. PawHeads Limited is a UK registered business founded in 2019. PawHeads' objective is to deliver an excellent service at the lowest possible prices we can.


Contact info

4.9

Excellent

TrustScore 5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had never heard of Pawheads

I had never heard of Pawheads, When my dog Charlie was found to be Diabetic insulin-dependent, We needed to be able to purchase needles, found Pawheads online very easy to order the correct needles plus at a very good price, the same make and size a lot cheaper than my vet was charging, delivered in 2 days from ordering, Will definitely be using again.

30 January 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look