Pawfit Reviews 

I have confidence that I can find my pup anytime and I can share his location with any caregiver. Also know his activities level so I’ll know if he doesn’t feel good.

This is a brilliant tracker. I hesitated between this and another tracker but chose the Pawfit 3 in the end. It gives me peace of mind knowing that, if my dog goes off foraging where he isn't visible to me, I can track him using the app. It's easy to use as well as set up using the videos on you tube. Highly recommended.

i don’t have a problem with the actual track as my cat has had 2 and lost them but they worked fine. The problem
i have is with customer service because the latest tracker is not fully charging, i have had it on charge for 12 hours but it is only charging to 60% and then dropped to 50% within a few minutes of taking it off charge. I have offered to send the tracker back so they can test it for me but they seem reluctant and just keep asking me to re do the tests. i have spent over £120 on their trackers and i’ve got to say the help you get if something goes wrong is shocking! i’m banging my head against a brick wall.

Service has always been quite good. I am though frustrated by one aspect of the product. The mounting plates that attach the tracker to the dog collar seem to fail so quickly (the spring pins stop working), whereas the same aspect on the chargers seems fine. Most annoyingly, the mounting plates aren't available as a spare part - you have to buy a collar to get one. How wasteful and unnecessary. :-(

Brilliant tracker and really great company. Our cat managed to lose her tracker just after the battery went flat. We were offered really helpful advice about how to locate it. Unfortunately it was is dense undergrowth so recovery was impossible, but they offered us a replacement at a decent price.

We also really appreciate the new firmware update that means that the battery now last for ages on a low tracking setting, but that if you need to find your animal, you can press a button and it gives you detailed locations every 10 seconds or so until they’re found. Superb!

The tracker is small and light and is okay for my little dog. It does mean I don't have to worry too much about where she is, she responds immediately to my voice. All in all it's a great little device.

works really well! even under trees.

We've had a Pawfit for almost 7 years, starting with Pawfit 2 and now upgraded to Pawfit 3. Throughout that time this tracker has worked really well and I'd recommend to anyone thinking of purchasing. It's great to also have the ability to measure activity of your pet as well as track them through the app. Customer service is also good if you have any queries.

Pawfit has been amazing for my dog! She can occasionally run if she sees a bird or hides in the bushes and thanks to Pawfit I always know where she is! Easy to use and the lite is a perfect compact tracker for my corgi sized mixed breed!

Our pawfit device stopped working (it kept turning itself off). After contacting pawfit they just kept asking us to do things like cleaning it, photographing it, trying different things. This happened previously and we had to buy a new tracker, so this is the second device to have this problem. A tracker that can not be relied upon to stay switched on is really poor. Most businesses would simply have sent a replacement unit in these circumstances, but pawfit just keep repeating the same old questions (is it clean?, try this, try that...). I am switching to another brand. We do have over 21 months of subscription left but I don't suppose pawfit will offer any refund of that either. Thoroughly bad service.

When our cat lost her Tracker, Pawfit customer services were very quick to reply and very helpful in terms of suggesting how to get a replacement.

I couldn’t be without Pawfit 3s. One dog is very good at turning her ears off, disappearing and doing her own thing. Thankfully with the Pawfit I am less stressed and always find her

Tracker lug connector to collar broke within warranty - replaced very promptly. Excellent customer service.

We had a Pawfit 2 which served us well. We took advantage of an offer to upgrade to the Pawfit 3. Compared to the 2, the 3’s battery doesn’t last as long and sometimes it is difficult to get it to turn on and the steps total is more variable. We do the same walk every day on a lead and the step totals can be markedly different from day to day. If it had been as good as our 2 it would have been 5 stars.

Product works well and even in poor GPS coverage has other facilities that support. Easily pinpointed list collar!
Excellent service from the provider when switch was ineffective

The best tracker on the market. In my opinion

Great piece of kit. Well worth the subscription to track my dog when off lead.

Has worked very well with our 2 kitties. Good value too.

Pawfit always works and gives us confidence when walking our dog off-lead. The step count and other data is very useful.

My dog lost her collar (+ tracker) in the middle of a corn field this morning. I managed to find it using the tracker map and the alarm. Brilliant! Literally found a needle in a haystack thanks to Pawfit.