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PawChamp Reviews 19,017

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 9,946 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and understanding, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized approach and quick response times. Reviewers are particularly impressed with the efficient and easy user experience, often noting the valuable advice and support received. However, some people were dissatisfied with subscription issues, mentioning unexpected charges after trial periods or difficulties canceling. A few other people also felt that the user interface for reviewing past lessons was not intuitive, and some found the information provided to be basic.

What people talk about most

Staff

Customers had positive experiences with staff, praising their helpfulness, knowledge, and supportive... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness, efficiency, and... See more

User experience

Customers consistently note positive experiences with user experience, praising the app and expert advice for... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and efficient... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used the app sparingly, but the advice and exercises were well received by my pooch and she is doing great. I forgot that I had signed up for an introductory offer, and when the offer was ove... See more

Company replied

Rated 4 out of 5 stars

Learning about my rescue dog's behavior. I just want to continue on with the modules without having to comment. Once I complete the modules I will leave a review

Company replied

Rated 5 out of 5 stars

Outside of the app, I've also done additional research. My findings of methods to stop biting seemed cruel so I used the chat feature of the app. Philip asked all the right questions and gave advice... See more

Company replied

Rated 5 out of 5 stars

Mia gave me some big advice and help understanding what I was doing wrong with Sadie's training even though she has made tremendous progress in it. She helped me realize I was putting Sadie through so... See more

Company replied


Company details

  1. Dog Trainer

About PawChamp

Written by the company

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾

Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions.

Unleash the champion in your pawed friend – join Paw-Champ today!

Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction.
Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals.
Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more.
Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment.
24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.
Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.

🐕 In case of any questions feel free to contact our customer care team at support@paw-champ.com

🌐 To visit our contact page CLICK HERE

Start Training Your Dog with PawChamp

Written by the company

7 days are enough to see if our plan meets your needs
At PawChamp, we’re dedicated to helping pet parents around the world build stronger bonds with their dogs through effective training, behavior guidance, and comprehensive dog care education. Whether you're raising a new puppy or addressing behavioral issues with your older dog, our platform offers tailored learning programs designed to fit the unique needs of you and your furry friend.

A 24/7 dog trainer in your pocket!

Learn and train your dog whenever it works best for you!

Learn and train your dog whenever it works best for you!
You can access the platform anytime from your mobile device or personal computer.

Contact info

Promotion box for PawChamp

Welcome to the Personalized Dog Training

Take a quiz to get a personalized obedience training plan for your dog

4.3

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This gentleman was not only smart but…

This gentleman was not only smart but truly caring and kind besides amazingly knowlageable!

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Luz,

Thank you for your wonderful review!

We're thrilled to hear that you had such a positive experience with our team member. Knowing that he made an impression with his knowledge, care, and kindness truly means the world to us. That genuine commitment to helping our customers and their furry friends is at the heart of everything we do at PawChamp, and we're so glad it shone through.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Christopher

Christopher was very helpful and helpful and willing to listen and follow up

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're so glad to hear that Christopher provided you with such helpful and attentive service. It's fantastic to know that he took the time to listen to your needs and follow up with you. That level of care and dedication is exactly what we strive for at PawChamp, and we're thrilled it made a positive difference for you and your furry friend!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

This trainer was detailed

This trainer was detailed, and very solution oriented.

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that our trainer provided such detailed and solution-oriented guidance. That's exactly the approach we strive for at PawChamp — helping you and your furry friend succeed with personalized, practical support. Your feedback means so much to us and motivates our team to keep delivering the best possible training experience.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Perfect experience with Hazel

Hazel is a very nice lady and considerate of my concerns. She also seems to be anxious in helping me with my best friend! Thank you, Hazel.

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're so glad to hear that Hazel provided you with such a positive experience! It's clear that her genuine care and dedication to helping you and your best friend made all the difference. Your kind words mean the world to us and to Hazel as well. We're thrilled that you felt heard and supported throughout your journey with PawChamp.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

I thought it was only for 1 month but…

I thought it was only for 1 month but was charged for 2

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review and for choosing PawChamp!

We appreciate you sharing your feedback about your subscription experience. We want to ensure everything is clear and transparent with your account. Please reach out to our support team at support@paw-champ.com so they can review your order (1bd22a4c-49f5-4a12-9637-fad4a5dcf8a3) and clarify any billing questions. Our team is available 24/7 to assist you and make sure everything is sorted to your satisfaction.

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Response was fast and my concerns were…

Response was fast and my concerns were addressed.

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Charlie,

Thank you for your review!

We're thrilled to hear that our team responded quickly and addressed your concerns effectively. Your feedback means so much to us, and it reinforces our commitment to providing excellent customer support. We truly appreciate you taking the time to share your positive experience with us!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Hazel gave me clear and concise…

Hazel gave me clear and concise instructions for potty training which is my highest concern right now. I was able to screenshot those instructions so I can follow them closely. Hazel was awesome!

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that Hazel provided you with clear and concise potty training instructions that you could easily reference and follow closely. It's wonderful to know that our Expert's guidance is helping you address your highest concern right now. Your feedback means so much to us and motivates our team to continue delivering the personalized, practical support that makes a real difference for you and your furry friend!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

She listened well to my puppy's and my…

She listened well to my puppy's and my needs. She recommended things that I feel will help, praised me on what I was already doing right and then advised me in a way that could build on what I could continue to do and tweaked what I could do better. Great communication too.

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that our expert listened so carefully to both your puppy's needs and yours. It's fantastic that she was able to recognize what you were already doing well while providing thoughtful guidance on how to build and improve from there. Creating that supportive balance between praise and constructive advice is exactly what our trainers strive for, and we're so glad the communication worked perfectly for you and your puppy.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Great chat and suggestions to try out

Great chat and suggestions to try out. Very helpful

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Renee,

Thank you for your review!

We're so glad you found our chat helpful and that the suggestions we provided were useful! Your feedback means the world to us, and we're thrilled to know that our team could assist you and your furry friend. We look forward to hearing about the progress you make with those tips!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Mia gave me great advice for separation…

Mia gave me great advice for separation anxiety.

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that Mia provided you with such helpful advice for separation anxiety! It's wonderful to know that our expert was able to give you guidance that makes a real difference for your furry friend. Helping pets overcome challenges like separation anxiety is exactly what drives our team, and we're so glad Mia could support you on this journey.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Daimon reignited confidence and motivation

Daimon was kind and attentive, providing empathy and support for me as a concerned Dog-Mom. His multiple recommendations were well broken down and included the "what/why" behind my dog's behavior which helped me gain further understanding. With him asking additional questions on the situation, I was able to provide more details than I originally thought to mention. From there, he carefully took them into account on tailoring the recommended instructions. The confidence he provided me is sincerely appreciated and I look forward to reaching back out to him in a few days as he requested.

30 May 2026
Unprompted review
PawChamp logo

Reply from PawChamp

Dear Shelby,

Thank you for your wonderful review!

We're thrilled to hear that Daimon made such a positive impact on your experience with PawChamp. It's clear that his empathetic approach, thoughtful explanations of the "what and why" behind your dog's behavior, and personalized recommendations really resonated with you. Knowing that he helped reignite your confidence and motivation as a Dog-Mom means the world to us. That's exactly the kind of expert support we strive to provide - taking the time to understand your unique situation and tailoring guidance to fit your needs.

We look forward to supporting you and your furry friend on your continued journey together!

Best regards,
PawChamp Team 🐾

Rated 1 out of 5 stars

BE CAREFUL! Terrible service.

I would also like to provide feedback regarding my terrible experience.
Be careful! I never used the app or its services, yet I was charged monthly for several months before noticing the charges on my credit card statement.
Once I discovered the charges, I contacted customer support and requested a refund. My refund request was denied despite the fact that I had never used the service.
My main concerns are the lack of awareness regarding the recurring subscription, the absence of renewal reminders, and the difficulty of canceling.
I encourage anyone considering this service to not fall for the scam and monitor their credit card statements closely.
DO NOT GO TO TE WEBSITE OR DOWNLOAD THE APP!! I hope this feedback can help prevent similar situations for other customers.

29 May 2026
Unprompted review
PawChamp logo

Reply from PawChamp

Dear Ana,

Thank you for sharing your review. 

I am incredibly sorry for this stressful experience. Discovering unexpected charges on your card statement is deeply frustrating, and I completely understand your anger, especially since you haven't used the service. 
I’d love to clarify that our subscription terms are stated at checkout, but we hear your feedback loud and clear regarding renewal reminders and ease of cancellation. We never want anyone to feel misled.

Even though our standard policy was applied previously, we genuinely care about your experience and don't want you to leave feeling this way. You can easily reach us through any of the following ways:

1. Email us directly at reviews-trustpilot@paw-champ.com (mailto:reviews-trustpilot@paw-champ.com) 
2. Submit a request via our contact form: https://www.paw-champ.com/contact 
3. Use our live chat by logging into your account, visiting the Contact Us page, and clicking on the Chat button at the bottom right corner.

We look forward to resolving this for you promptly.

PawChamp Team 🐾️

Rated 5 out of 5 stars

Mia was helpful and supportive

Mia was helpful and supportive. It's nice to have someone to bounce questions off of who seems to understand the situation.

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're thrilled to hear that Mia provided you with such helpful and supportive assistance. Having a knowledgeable team member who truly understands your situation and can help you work through questions makes all the difference in your PawChamp journey. We're so glad Mia could be that resource for you, and we appreciate you taking the time to share your positive experience.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Thanks for your help!

I appreciate Mia’s guidance and help with Ruckus. We have a plan! Thank you!

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad that Mia could provide guidance and support for you and Ruckus! It's wonderful to hear that you now have a clear plan to move forward with your training journey. Seeing our experts make a real difference for you and your furry friend is exactly what we're passionate about at PawChamp. We're thrilled to be part of Ruckus' progress!

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Professional Suggestions I Received

Damion's suggestions were spot on! It seems that he knows my Siberian Husky Canny and I appreciate his support.

30 May 2026
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Reply from PawChamp

Dear Tommy,

Thank you for your review!

We're thrilled to hear that Damion's suggestions were spot on for you and Canny! It's wonderful to know that our expert understood your Siberian Husky's needs so well and provided guidance that truly resonated with you. Your appreciation means the world to us and helps us continue delivering personalized support that makes a real difference for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Lisa was so helpful and had fabulous…

Lisa was so helpful and had fabulous tips. I’m so grateful to have this support.

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that Lisa was able to provide you with such helpful support and fabulous tips! It's wonderful to know that our team is making a positive difference in your experience with PawChamp. Your feedback truly means the world to us and motivates our team to continue delivering the excellent service you deserve.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Ronna Northrup,

Thank you for your kind review!

We're thrilled to hear that you've appreciated our communication and advice. Providing clear guidance and staying responsive to our customers' needs is at the heart of what we do at PawChamp. Your feedback means so much to us and motivates our team to continue delivering the best support possible for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you experienced quick response time from our team. Providing fast and reliable support is one of our core commitments, and it's wonderful to know that we delivered that for you. Your feedback motivates us to continue maintaining these high standards for all our PawChamp customers and their furry friends.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Truly listens and addresses individual…

Truly listens and addresses individual problems

30 May 2026
PawChamp logo

Reply from PawChamp

Dear Joyce,

Thank you for your wonderful review!

We're thrilled to hear that our team truly listened to your individual needs and addressed your concerns. Providing personalized, attentive support is at the heart of what we do at PawChamp, and it's incredibly rewarding to know that we've made a positive difference for you and your furry friend. Your feedback reinforces our commitment to going the extra mile for every customer.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your 5-star review!

We appreciate you taking the time to share your feedback with us. Your support means the world to our team and motivates us to continue providing the best possible experience for you and your furry friend. We're thrilled you're enjoying PawChamp!

If you have any questions or need further assistance, please do not hesitate to let us know!

Best regards,
PawChamp Team 🐾

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