We have been merlin passholders for many years, but paultons park has now become our no1 park to visit. Friendlier staff, less ride times. Equality for all disabilities, ride access available and a... See more
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Another brilliant visit! Fantastic amount on offer for all age ranges, you can get on so many rides multiple times in one visit, loads of fun areas and a great water park, lots of shaded places to eat... See more
Company replied
Fantastic park for all the family, especially young ones. No wait times, great choice of food options and some great themed areas. Peppa pig world was a big hit! We went for Halloween and the decorati... See more
We local oldies won tickets to Paultons and have just had a lovely time there. We only did couple of rides,but enjoyed the aviaries, gardens and meerkat just as much. The river walk is very pleasant... See more
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Company details
Written by the company
Paultons Park is rated the UK’s number one family theme park on Google with over 70 exciting rides and attractions to enjoy. Paultons is home to the UK exclusive and world’s first Peppa Pig World theme park with 9 fun Peppa-themed rides, a large indoor Playzone and even Muddy Puddles to jump and play in! Tornado Springs is a brand new world featuring 8 incredible new rides and experiences including a spinning coaster, gyro swing ride and a driving school attraction. There is an amazing variety of things to see and do at Paultons including; big rides, small rides, play areas, entertainments and an astonishing collection of animals and birds, all set within 140 acres of beautiful parkland.
Contact info
Paultons Park, Ower, SO51 6AL, Romsey, United Kingdom
- 02380814442
- enquiries@paultons.co.uk
- paultonspark.co.uk
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 1 week
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Amazing
Amazing, the park is immaculate and clean, we didnt have to queue for more than 5 mins at a time on any ride in peppa pig world, on the first week of summer holidays.
Perfect!
24 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Abbie,
Thank you for your amazing review! We're thrilled to hear that you found the park immaculate and clean during your visit. It's wonderful to know that you experienced such short queue times, especially in Peppa Pig World during the first week of the summer holidays.
We're delighted that your experience was perfect, and we look forward to welcoming you back for more fantastic days in the future!
Kind Regards,
Paultons Park
It was extremely wonderful
It was extremely wonderful, joyfully and amazing time we spent at Paultons park. And I am sure that we will re visit again and again.highly recommended for families and friends 👌
1 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Sanaa,
Thank you for your delightful review! We're overjoyed to hear that you had an extremely wonderful and joyful time at Paultons Park. It's fantastic to know that you plan to revisit us again and again.
Your high recommendation for families and friends is greatly appreciated, and we look forward to welcoming you back for more amazing experiences in the future!
Kind Regards,
Paultons Park
I never leave feedback normally
I never leave feedback normally, but I must say paultons park was the best day out I have had with my children in a long time! Staff, attractions, cleanliness, entertainment, food and Que times were just brilliant! I really couldn’t fault anything about the day. Obviously being a theme park I was comparing it to the Merlin parks and paultons by far blew them away! We will definitely be going back very soon. Thank you paultons park!
1 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Aaron,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your day at Paultons Park was the best you've had with your children in a long time. It's fantastic to know that you found our staff, attractions, cleanliness, entertainment, food, and queue times to be brilliant.
We're especially delighted that we exceeded your expectations compared to other theme parks. Your kind words mean a lot to us, and we can't wait to welcome you and your family back for more amazing days out very soon.
Thank you once again for your feedback!
Kind Regards,
Paultons Park
Food let down
The theme park itself was enjoyable, and we had a wonderful day without any issues. However, we did encounter a couple of problems. We ordered two Harissa Chickpea & Charred Couscous Bowls with chicken tenders at the feasting hall. Unfortunately, the meal was not palatable as it was excessively covered in barbecue sauce. I was unable to eat mine, and while my husband, being hungry, consumed most of his, he subsequently became ill and was unable to accompany our 19-month-old on the rides. We received a refund for one meal, but we believe both should have been refunded given the circumstances.
Three hours later, we visited the pancake kitchen, which presented another unfortunate experience. They were out of ice cream, strawberries, and sugar. I ordered pancakes with chocolate sauce, which amounted to a wasted £17, as they were completely drenched in chocolate. My daughter also found her pancakes too dry to enjoy. Overall, the food was quite disappointing, and we ended up feeling unwell and hungry. Should we visit again, we will certainly bring a picnic, as we spent £49 on unsatisfactory food.
1 August 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Lisa,
We are sorry to hear that you were disappointed with our Food & Beverage services during your recent visit and thank you for your review.
Here at Paultons we take great pride in the quality of the meals prepared and served on site, together with the service provided by the team. Ordinarily we receive praise in this area from guests enjoying what we have to offer, with extensive and various meal and refreshment options available across the Park.
We thank you for bringing your disliking of your meal in the Feasting Hall to the team's attention on the day which we note was refunded. Had your dissatisfaction surrounding the pancakes been raised at the time the team would have gladly assisted you further.
Please be assured, however, that your feedback has been shared with the Food & Beverage Management Team for their information and we thank you again for taking the time and trouble to leave a review.
We do hope that we may be able to welcome you back to Paultons again sometime soon.
Kind regards,
Paultons Park
Disney level attraction in the UK!
A great day out with all the family something for everyone! 2 full days in the park, still didn’t feel enough.
As a huge Disney parks fan this place did not disappoint, the theming, the cleanliness, the friendliness of staff members, really impressed.
Sadly I am guilty of pre-judging based on my experiences at other UK theme parks before visiting Paultons park, but completely blown away with our visit and will definitely be back.
30 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Rebecca,
Thank you for your wonderful review! We're delighted to hear that you and your family had a great day out at Paultons Park and found something for everyone to enjoy. It's fantastic to know that even after two full days, there was still more to explore.
Your kind words about our theming, cleanliness, and friendly staff mean a lot to us. We're thrilled that we exceeded your expectations and that you were impressed with your visit.
We look forward to welcoming you back for more memorable experiences in the future!
Kind Regards,
Paultons Park
Brilliant family day out
Me and my family had an amazing time at Paultons park such a wonderful family day out something for everyone to do
27 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Rachel,
Thank you for sharing your wonderful experience at Paultons Park!
We're delighted to hear that you and your family had an amazing time and found something for everyone to enjoy. It's always our goal to provide a memorable day out for families, and we're thrilled to know we succeeded in doing so for yours.
We look forward to welcoming you back for more fun and adventures in the future.
Kind regards,
Paultons Park
Always have a great visit
Always have a great visit, plenty of facilities, seating areas.
30 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Charlotte,
Thank you for sharing your positive experience at Paultons Park.
We're delighted to hear that you always have a great visit and appreciate the facilities and seating areas we provide. It's wonderful to know that these aspects contribute to your enjoyment.
We look forward to welcoming you back for more memorable visits in the future.
Kind regards,
Paultons Park
Amazing rides suitable for all ages in…
Amazing rides suitable for all ages in peppa pig world! Amazing food places and plenty of fun for the kiddos and grown ups too! All staff members wished my daughter a happy birthday when they saw her badge and were all so lovely. Great atmosphere and a great park!
30 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Lauren,
Thank you for sharing your wonderful experience at Paultons Park!
We're thrilled to hear that you and your family enjoyed the amazing rides in Peppa Pig World and found our food options delightful.
It's heart-warming to know that our staff made your daughter's birthday extra special by wishing her a happy birthday. We strive to create a great atmosphere for both kids and grown-ups, and we're delighted that you felt it during your visit.
We look forward to welcoming you back for more fun and memorable moments in the future.
Kind regards,
Paultons Park
What a great day we had
What a great day we had. Really underrated theme park. It was quiet with short lines even though it’s the summer holidays. I’m sure most people go only for Peppa Pig World, which is good, but there are so many other rides for all ages. We also enjoyed the food we had and the staff all really friendly and welcoming. Shame we’re so far away to visit often.
29 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Melissa,
Thank you for sharing your wonderful experience at Paultons Park!
We're delighted to hear that you had a great day. It's fantastic that you enjoyed the short lines during the summer holidays and discovered the variety of rides we offer beyond Peppa Pig World.
We're also pleased to know that you enjoyed the food and found our staff to be friendly and welcoming.
We look forward to welcoming you back for another enjoyable visit in the future.
Kind regards,
Paultons Park
This place is brilliant with so much to…
This place is brilliant with so much to do! We went with 2 young children (under 5) and they could go on many of the rides. We did 2 days and happily would have done another. The staff are so helpful and nothing seems too much trouble. It’s spotlessly clean and the small queues (even in the summer holidays) are such a bonus.
My only slight criticisms are the food offering is a bit meh. Also like much of the UK, Paultons may need to consider how they adapt to the warmer weather we’re having (but this is obviously recent and quite unusual for the UK). I also find the age requirement for ghostly manor odd as it’s really not that scary and I think my nearly 2 year old would have enjoyed it.
Nonetheless, we will 100% be back regardless of the above. It’s a truly brilliant place! I also think considering the above it makes really great value for money particularly with children under 1m going free as there is so much they can do.
29 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear JJ,
Thank you for your wonderful review of Paultons Park!
We are thrilled to hear that you and your young children had such a brilliant time exploring all the rides and attractions. It's fantastic to know that our helpful staff and the cleanliness of the Park contributed to your enjoyable experience.
We're delighted that the small queues added to the fun, even during the busy summer holidays. It's great to hear that you found the Park to be excellent value for money, especially with the free entry for children under 1 metre.
We can't wait to welcome you back for another fantastic visit!
Kind regards,
Paultons Park
Great day out at Paultons park 29/7/26…
Great day out at Paultons park 29/7/26 considering how hot it was and summer holidays. Ride queue times were no longer than 20 minutes which most of the time it was shorter wait times than stated. Went with 10 people all mixed ages and everyone thoroughly enjoyed their day. Staff were amazing with a lady having a medical emergency after being on a rollercoaster. Really hope the lady was ok and well done to all the staff 🙌
29 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Stacy,
Thank you for sharing your experience at Paultons Park on July 29th.
We're delighted to hear that you and your group of ten, spanning various ages, had a fantastic day out despite the summer holiday heat. It's wonderful to know that the ride queue times were shorter than expected, allowing you to enjoy more of what the Park has to offer.
We truly appreciate your kind words about our staff, especially in handling the medical emergency. Our team is trained to ensure the safety and well-being of all our guests, and it's heartening to hear that their efforts were recognized. We also hope the lady involved is doing well.
We look forward to welcoming you and your group back for another enjoyable visit in the future.
Kind regards,
Paultons Park
Best theme park in the UK
Large theme park with excellent selection of rides in all thrill levels. Far more bigger rides than I was expecting for older kids/adults. Queues were 20 minutes max for rides and we didn't queue once for food/toilets (which were exceptionally clean). Well sign posted, lots of seating areas and many playgrounds/splash parks to enjoy in breaks from rides. Free parking too. Been to all the theme parks in the UK, and Paultons is easily my favourite.
28 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Mallory,
Thank you for sharing your wonderful experience at Paultons Park!
We're delighted to hear that you enjoyed our wide selection of rides catering to all thrill levels, especially for older kids and adults.
It's great to know that the queues were manageable and that you found our facilities, including the toilets, exceptionally clean. We're also pleased that you appreciated the well-signposted areas, ample seating, and playgrounds and splash parks for breaks.
It's fantastic to hear that Paultons Park stands out as your favourite among UK theme parks.
We look forward to welcoming you back for more fun and excitement in the future.
Kind regards,
Paultons Park
Just loved it. The day just goes too quick.
Just loved it. Now it's got alot more Adult rides. Draken now my most favourite ride. I'm from Bournemouth so only half hour away. At the end of the day you don't want a long journey home.
27 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear David,
Thank you for your enthusiastic review! We're thrilled to hear that you loved your visit to Paultons Park and enjoyed the addition of more adult rides. It's fantastic to know that Drakon has become your favourite ride!
Being just a half-hour away from Bournemouth certainly makes for a convenient and enjoyable day out without a long journey home. We look forward to welcoming you back for more thrilling experiences in the future!
Kind Regards,
Paultons Park
Exellent day out with 10 Yr old twins
Exellent day out with 10 Yr old twins. First day of school holidays and queues were all short, nothing over 15 minutes. Kids loved it and we would definitely return.
27 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Ross,
Thank you for sharing your excellent experience with us! We're delighted to hear that you and your 10-year-old twins had a fantastic day out at Paultons Park. It's wonderful to know that even on the first day of the school holidays, you experienced short queues, with nothing over 15 minutes.
We're thrilled that your kids loved their visit, and we look forward to welcoming you all back for more fun and memorable days in the future!
Kind Regards,
Paultons Park
Wonderful family day out
Wonderful family day out. Great value for money, loads to do and fantastic queue times. Will definitely be back, the park is so well presented we were really impressed!
27 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Helen,
Thank you for your lovely review! We're thrilled to hear that you had a wonderful family day out at Paultons Park and found it to be great value for money. It's fantastic to know that you enjoyed the variety of activities and experienced fantastic queue times.
We're delighted that you were impressed with how well-presented the park is. We look forward to welcoming you back for more enjoyable visits in the future!
Kind Regards,
Paultons Park
Peppa Pig World was a huge…
Peppa Pig World was a huge disappointment. The staff were consistently unfriendly, and on an extremely hot day there was barely any shelter available. The metal slides were dangerously hot, with no supervision whatsoever. One little girl actually burnt her bottom, raising serious health and safety concerns that the park clearly isn’t addressing.
Inside the play area, a member of staff was shockingly rude to my granddaughter, which was completely unacceptable. The park is also very overpriced for the poor standard of professionalism shown throughout. The manager overseeing the park was equally unprofessional and dismissive.
Sad to say, we will never return.
15 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Mandy,
Thank you for your review, albeit we are sorry to see that this comes with just 1 star.
We did experience high temperatures across large parts of the UK at the time of your visit which is one aspect of the operation of the Park which we hope you can appreciate is totally outside our control. Paultons is, after all, an outdoor attraction and we are proud to be able to continue to operate in all weather conditions. We do have many indoor areas to escape the elements and cool down, such as our air-conditioned shops and airy restaurants, plus many shaded areas across the Park provided by trees and parasols.
Signage is displayed at the metal slides in the play areas during periods of hot weather and we ask that children are supervised at all times whilst using the play equipment.
Customer service is a priority for us here at Paultons and we pride ourselves on our usual high standards. Paultons has won Gold for Best Customer Service three years in a row at the Annual Theme Park Awards, which is a reflection of our dedication in providing a consistent high service to our valued guests.
Ordinarily our visitors regularly commend us on the quality and friendliness of our dedicated team of staff, so please accept our apologies if you felt this was not the case on the day of your visit at the Indoor Play Area and when speaking with a member of the Park’s Management Team.
Please be assured that your comments have been taken seriously and we thank you for your review.
We do hope to be able to welcome you back to Paultons sometime soon after all.
Kind regards
Paultons Park
A fantastic day out for all ages
A fantastic day out for all ages, there are lockers for personal belongings etc so don’t forget your picnic .
Staff are really friendly and there’s a massive free car park with easy access into the park.
I cannot imagine anyone being disappointed with the standards at this park.Noticably the rides are impeccably well maintained and the craftsmanship gave faith in the security of the rides.
26 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Consumer,
Thank you for your wonderful feedback! We're delighted to hear that you had a fantastic day out at Paultons Park and found it enjoyable for all ages. It's great to know that you appreciated the convenience of lockers for personal belongings and the option to bring a picnic.
We're pleased that you found our staff friendly and the free car park with easy access to the park a positive aspect of your visit. Your kind words about the high standards, well-maintained rides, and craftsmanship are truly appreciated, as safety and quality are top priorities for us.
We hope to welcome you back for more memorable experiences in the future!
Kind Regards,
Paultons Park
We had an absolutely fantastic day
We had an absolutely fantastic day! We were very impressed how short most of the ride queues were considering it was the summer holidays. We loved that there were no fast passes, really kept the queues down. We got on all the rides we wanted and went back several times to our favourites. A great variety of rides for all ages.
The park was also spotlessly clean (I saw three staff during the day litter picking) and the gardens are well maintained and lovely.
26 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Emily,
Thank you for sharing your fantastic experience with us! We're thrilled to hear that you had a wonderful day at Paultons Park and were impressed with the short ride queues, especially during the summer holidays.
We're delighted that you appreciated the variety of rides for all ages and found the park to be spotlessly clean. Our team takes pride in maintaining the gardens and ensuring a pleasant environment for our guests, so your kind words mean a lot to us.
We look forward to welcoming you back for more enjoyable days in the future!
Kind Regards,
Paultons Park
Brilliant!
This was our first time visiting paultons park and we book 2 days as 2nd day half price. We can’t wait to come back tomorrow as today was absolutely brilliant. We had a great time. There is so much to do for young and old. So glad we booked it and our 7 year old had a wonderful time. Staff are so polite and lovely. The whole park and all the amenities are clean and fantastic. Choice of foods and drinks is great. Such a great day and looking forward to coming again tomorrow.
25 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear Shannon,
Thank you for sharing your wonderful experience at Paultons Park!
We're thrilled to hear that your first visit was absolutely brilliant and that you and your family, especially your 7-year-old, had a great time. It's fantastic to know that you found plenty to do for both young and old, and that our staff made a positive impression with their politeness and friendliness.
We're also delighted that you appreciated the cleanliness of the Park and the variety of food and drink options available.
We hope your second day is just as enjoyable, and we look forward to welcoming you back tomorrow for more fun and excitement!
Kind regards,
Paultons Park
Starting the summer holidays the best way!
It was a busy day with lots of people but we still had fun. I enjoyed the theming as we queued for the rides, it made it less boring to wait.
I like the fact that there was an area just for little children in Peppa Pig world.
I highly recommend going on Cyclonator, it felt like I was flying!
I will definitely visit again and my Mum said we can come back in the summer holidays with a friend for my birthday celebrations - hooray!
From William aged 9
24 July 2026
Unprompted review
Reply from Paultons Park Home of Peppa Pig World
Dear William,
Thank you so much for your delightful review! We're thrilled to hear that you started your summer holidays with a fun day at Paultons Park, even with lots of people around. It's great to know that you enjoyed the theming while waiting for rides, making the queues more enjoyable.
We're glad you liked the area just for little children in Peppa Pig World, and it's fantastic to hear that you had an amazing time on the Cyclonator – flying sounds like so much fun!
We're excited that you'll be visiting us again for your birthday celebrations with a friend. We hope you have a fantastic time, and we can't wait to welcome you back!
Kind Regards,
Paultons Park
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