Horrible craftsmanship quality. Stitches looks like done by 5 years old children. Quality of finished product looks nothing like their website. Ornaments are cheaply built too! Leather looks and feels... See more
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See what reviewers are saying
The ordering process was easy, fast international delivery and the product looked like on the pictures. It was my first order and surely not my last. I am very happy with the product quality :)
Love Paul Marius bags, we live in Normandy and it’s great to buy from a Normandy company. Great quality leather, prompt delivery, been buying for 10 years.
The website is relatively easy to navigate - for an English speaker. I am very happy with my men’s’ shoulder bag. I received it in at my home in Savannah, Georgia USA in just 5 days! The only surprise... See more
Company details
- Leather Goods Manufacturer
- Bag Shop
- Bags and Luggage Store
- Handbags Shop
- Leather Goods Store
- Luggage Store
About PAUL MARIUS
Written by the company
Créée en 2010 par Florent Poirier, PAUL MARIUS est devenu iconique grâce à son univers à la fois audacieux, innovant et intemporel.
Notre volonté : vous surprendre continuellement et vous offrir une expérience unique.
A travers ses collections de maroquinerie et prêt-à-porter, PAUL MARIUS n'a de cesse de voyager, oser, créer !
Retrouvez notre histoire et nos valeurs sur paulmarius.fr. Découvrir l'univers paul mariusContact info
Rouen, France
- relationclient@paulmarius.fr
- paulmarius.fr
4.5
Excellent
14K reviews
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All was perfect
14 December 2023
Very satisfied!
5 December 2023
May use AI-assist with repliesRead more
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On site it was notice that if we order more than 100 euros I can’t remember exactly I should receive a gift. Je n’ai pas reçu ni porte clef ni autre cadeau malgré ma commande d’un sac à main et du por
On site it was notice that if we order 2 items we should receive a gift for attach the keys. I have done an order for more 100 euros and I was sad not to see the « porte clefs ».
5 December 2023
Reply from PAUL MARIUS
Good morning Mrs,
We are sorry to read that you didn't receive your little gift during the holiday season.
We invite you to contact our Customer Service at relationclient@paulmarius.fr.
Best regards,
PAUL MARIUS' team.
Never receiced the bag
19 December 2023
Reply from PAUL MARIUS
Chère Madame,
Nous sommes navrés pour cette mauvaise expérience vécue, indépendante de notre volonté. Votre satisfaction est notre priorité !
Soyez donc assurée que notre service Relation Client prendra les mesures nécessaires pour résoudre ce problème.
Aussi, nous vous invitons à revenir vers eux dès que possible avec les éléments demandés, afin que notre équipe puisse compléter l'enquête auprès des services postaux.
Nous vous remercions pour votre patience et votre compréhension.
Dans l'attente, nous restons à votre écoute et vous invitons à nous revenir si toutefois vous nécessitiez davantage d’information.
L’Équipe PAUL MARIUS
The follow up for an article out of…
The follow up for an article out of stock is very fast and efficient. Ordering on line is relatively easy and the delivery time is acceptable.
18 December 2023
Great quality of the products
Great quality of the products. This is not the first time I buy bags at Paul Marius and each time I have been fully satisfied. Besides, I always received the orders items within a very short time.
The other thing is that now, you spot the Paul Marius goods when you see them. They have their own style.
15 December 2023
Stop sending emails
Bag is great. Bought it as a present for the wife.
What's wrong? You f uckers sending me emails with PAUL MARIUS written in my notifications on my phone every single day since I purchased even though I unsubscribed to your mails. I'm afraid it will spoil my wife's surprise if she sees it. What's wrong with companies sending you mails every single day when you buy one item on their website nowadays? Leave the customer alone FFS!!
7 December 2023
Easy to use web site and quick delivery
14 December 2023
All was perfect
14 December 2023
The delivery by Colissimo is terrible
13 December 2023
Reply from PAUL MARIUS
Dear Madam
We are sorry to hear that your experience did not live up to your expectations.
We hope that your next shopping experience at PAUL MARIUS will win back your trust!
Yours sincerely,
L'Équipe PAUL MARIUS
My favorite brand ever 🤩🤗❤️
Completely obsessed with the Paul Marius products 😍😍😍
Best price/quality brand I know, so fashionable and creative, very kind customer service !!! 👌💎
11 December 2023
I was charged 15 euros for shipment…
I was charged 15 euros for shipment without any warning.
It said total amount was 15e (which was 10e for the item and 5 for shipping), while in the invoice I’ve seen It was actually 25. This is unfair and very disrespectfull. Furthermore, I haven’t got any information or details about the shipment. I hope you’re not scamming
8 December 2023
Reply from PAUL MARIUS
Dear Madam,
We understand your astonishment, however, as indicated on our website, the shipping cost to Lituania is 15 euros.
You should have received an email from the carrier to follow the delivery of you order. If not, please contact our Customer Services at relationclient@paulmarius.fr
We remain at your disposal.
L'Équipe PAUL MARIUS
Nice pièce, well delivered
30 November 2023
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