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2.9
2 reviews
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I tried to safelist a vehicle and they required me to sign up. The site didn't accept my activation code. Even I tried to go thru the option that they had "I don't have a code", but still it needed a code!!! I called them and they said they couldn't help me with the code and have to call my landlord. I called my landlord and they said they couldn't help and it is their website issue not theirs!
No stars...Negative stars.... The customer service/ permits rep Anthony ,to Dee the supervisor to the manger are very unprofessional and highly doubt they care about anything having to do their Job efficiently or effectively. The manager just hung up on me after being verbally aggressive. They all need a boot camp on customer care as well as higher management training ( how to do their job effectively). There was an issue where both cars were supposed to have a permit extended and it wasn't due to their incompetence and they are still not willing to make this right. I live here and its like I walk outside my home and my car is just gone. Also oddly enough I haven't seem them patrol the property at all.
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