patriotcrew.co Reviews 

They shipped the wrong products for my order. I have been unable to get a response by email or phone on what I need to do to get my correct items. The shirts are great but the customer service is awful.

I placed 2 orders totaling more than $250.00. I ordered the wrong size and have been trying to contact them via both phone (went to voicemail so I left a message) I have also sent them 3 emails that also gone unanswered. I have 12 shirts that I can’t wear and a company that isn’t interested enough to remedy my problem in spite of their claim for great customer service on their website.

DO NOT DO BUSINESS WITH THESE FOLKS. Half my ordered was received and there is no way of contacting them. Sales and support options go to VM and no return calls or emails will ever be received. Reviews you see are bogus and if you leave a bad review it is not posted. SCAM SCAM SCAM.

So originally I gave 2 stars due to no response on requiring an exchange. Product is one of the best fitting Tees I own but was disappointed with lack of response. They did finally get back to me and apologized for the delay due to massive influx of orders and emails. They gave me a USPS label so I could exchange. Things happen and happy they responded. As stated, quality product.

No one responds to emails or website contact form . Cant return the items i bought. That i requested changed before they shipped.

Horrible customer service. Sent several emails and nothing.
Don't recommend

Patriot crew sent 2xl instead of xl shirts and returned my call within 24 hours and are shipping out new shirts. I was disappointed and due to other reviews I never thought they would fix it. I am so happy to say, I was wrong. They are taking care of me and I could not be more thankful. They are the only shirts I wear. Thank you patriot crew, I will buy more and more and more. You guys are fantastic.

I’ve emailed you twice. I gave you a chance to respond. When I ordered my shirts, I saw all of your ads saying $109 for six and a free T-shirt at the time when I finally ordered wether I hit the wrong add or not? Not only did I not get a free T-shirt , I was charged $219 for the order of six T-shirts. In my email I said just send me six more shirts and will call it even which would still be more than what you’re asking for those shirts now. I will be submitting for a refund and sending the shirts back. The sad part is I actually love the shirts. But your PR department has dropped the ball on getting back to people.

Terrible! Should have read reviews here first. Exactly the same thing that happened to me happened to a lot of other people. Charge your credit card immediately, don’t get your product for over a month. Customer service nonexistent. Just sent my fourth email. Have never gotten a response from them.

Love the product but the service is awful. Wife ordered me several items for Christmas, but wrong items were sent. They don’t answer calls, they don’t respond to emails or any other messages. Order was placed on Black Friday a now here we are 3rd week of January and nothing, nada, zero correspondence regarding the issue. Unacceptable and totally unreliable, can’t be trusted, lost my business.

Placed an order before thanksgiving, took over 3 weeks to ship. Now it says delivered to a mailbox but does not give specific address of mailbox. They don't answer phone calls or emails so this will be the last time I ever order from them. Poor customer service, poor order fulfillment, poor inventory management just a poor company claiming American values and supporting military.

Ordered two shirts on December 13. They charged my credit card immediately. Then they sent me an e-mail on December 18 asking me "Did everything arrive okay?" But I got nothing. And the USPS Tracking number takes me to a message that THEY (USPS) are still waiting for the shirts to arrive so they can ship them. I have e-mailed several times and have called several times. No answer to either. I am afraid this is all a scam. Even if I get the shirts I will never order from them again. Other similar reviews mirror my experience -- I should have read them first.

worst customer service ever. It took me over a month to get my shirts. Then when I wanted to exchange the made it clear that it would take this much longer.

It’s been almost a month since ordering gifts for Christmas that never arrived. They took money day of order and got email they was processing. Never advanced past processing phase. They don’t return phone calls or emails. Save your money. Find a reputable patriotic company and give them your business.

Love the shirts, they fit great and when I didn’t receive my order they shipped a new one out to me immediately!

Never received merchandise..
Customer service is nonexistent
No one returns calls or emails!

We never received our tee shirts. 171.00 down the drain. I called several times and left several messages asking if the tees would be here before or after Christmas. I never heard back. I’d advise anyone NOT TO purchase anything from them!

Terrible customer service. No pulse for their actual customers. Product was ok but shrinks to unwearable after one wash. They claim 5 stars on all their social media and yet they are clearly not. Soooo disappointed!

ordered it dec 5th havent heard anything exept how do i like my items when i never recieved any ,dont answer there phone or emails terrible company ,do not order from them, my credit card will reimburse me

Firstly, I like their shirts and my first two orders from them was satisfactory.
My most recent order 11/22 originally left a bad taste in my mouth when I noticed they had automatically charged me $10.00 for “shipping protection.”
I was emailed on 11/30 that my order had shipped. When checking tracking I noticed it said a label was created and USPS was awaiting package - it still says the same on 12/12!
I also received an email a few days ago asking how I liked my delivered items. Apparently, they don’t know they haven’t even sent my order to USPS yet?!
They continue to be all over social media aggressively selling shirts they apparently don’t even have!