I absolutely love my new cushions, I had made a large new wooden seating area for the decking and I had found this company before I started making the furniture so I knew what measurements to work to.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New patio Cushions
I am delighted with my cushions. I was given excellent advice on measurements, colour, filling etc. their response was fast efficient and so helpful. Delivery speed good too. Excellent quality.
Great quality for the price
The cushions are more substantial than I expected - super quality for the price. Excellent customer service too!
A great experience
A great experience from getting the order right that was bespoke to delivery. Great high quality product.
Great product made to measure
Made to our measurements as required and in lovely outdoor materials. The workmanship on our cushions was very good. Very well made.
Mixed thoughts.
Mixed thoughts.
Ordered mattress for VW van which did not arrive in time for the trip we had planned. Shipping times were not clear on product detail page or confirmation email but hidden away in FAQs and a link on the website footer.
Refused delivery but did not automatically receive refund as mattress went missing on way back to warehouse.
Can’t complain about responsiveness or helpfulness of customer services when contacted and, in the end and after further contact, received refund.
Overall, would say that this company need to be more proactive in their communications with customers and their website design.

Reply from Patiocushions
Interior window seat cushions
I received immediate and valuable advice on material , colour etc. items were delivered promptly and I am impressed by appearance and quality. Exemplary customer service.
Had the seat cushions made first
Had the seat cushions made first, then decided to go for the seat backs to match. Had excellent guidance from Katie with regards foam and sizing. Highly recommend.
Great sofa cushions!
The cushions are just what are described.
They arrived promptly and are comfortable and look great.
Good quality material.
Being used inside for cane sofa.
Summerhouse cushions
Cushions made exactly to our measurements to fit a newly built summerhouse. Great quality, super comfy and a pleasure to deal with.
Very highly recommended 👍🏼
Great product and service
Great product. Delivered on time with care. Highly recommended.
Excellent communication and such swift…
Excellent communication and such swift service. Really impressed with the final product - exactly as ordered. Thank you!
Amazing quick customer service as I…
Amazing quick customer service as I wanted to check delivery times. I team replied straight away and gave me a clear turn around time. Super impressed with how quickly they arrived and the cushions are great, nice a plump and the material is very good quality!
Excellent bench cushions at a fair…
Excellent bench cushions at a fair price. Very good communication. Thank you.
Had some great help and advice
Had some great help, advice and recommendations from Kate. Placed the order and cushions arrived two weeks later and everything is great. The colour, thickness, comfort and support were all as advised, the sizes were spot on and fitted perfectly
I would highly recommend this company
thank you
AMAZING QUALITY AND AMAZING VALUE
I have had my cushions for 2 months now and they are amazing. They came very quicky, great service and are very good quality, very comfortable and, they look great.
I highly recommend.
Very pleased with price and quality of…
Very pleased with price and quality of my outdoor bench cushion set. Really good service, nice to deal with.
Would be pleased to buy from this company again.
replacement seat pads and backs
I ordered replacement seat pads and backs for three chairs and a sofa. All were bespoke and unusual measurements. After the initial quote, Kate made certain of all measurements and made recommendations. All arrived really quickly, well wrapped and vacuum packed. I’m thrilled with the quality, material and comfort.
Fantastic product and great service
Sent details to Kate who came back with some good sugestions and a great price, and has been great throughout the purchase, well done Kate!
Order placed, cushions turned up and was all vac packed so parcel smaller than exspected.
No all puffed up and in place
Really pleased with the quility and finish they look fantastic.
Defanatly recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







